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  1. #61
    Community Member
    Join Date
    Jun 2020
    Posts
    4

    Default Update?

    this issues with in this thread persist to this date can we get an update this is super disappointing that I still cannot chat in game with party/guild.

  2. #62
    Community Member
    Join Date
    Dec 2009
    Posts
    24

    Default

    Quote Originally Posted by ThomasHunter View Post
    Thanks Cordovan and team. I know it’s been a rough couple of weeks! Keep up the good work and eyes on the prize: Feywild
    My party and voice chats were sporadically back prior to Friday's update. Now they are always gone. Mic test works but green highlight on hp/sp bar not seen and no one hears me.

    Also, my shared bank has been unsearchable since the server change/upgrade

    And since the Friday update my help menu stays blank.

    Used the repair game data option at the login screen last night, no effect.

    Please give me back my chats and voice. Game is not fun without the social aspects. Too much like work.

  3. #63
    Community Member
    Join Date
    Feb 2010
    Posts
    19

    Default Same issue

    Quote Originally Posted by pondcruzer View Post
    My party and voice chats were sporadically back prior to Friday's update. Now they are always gone. Mic test works but green highlight on hp/sp bar not seen and no one hears me.

    Also, my shared bank has been unsearchable since the server change/upgrade

    And since the Friday update my help menu stays blank.

    Used the repair game data option at the login screen last night, no effect.

    Please give me back my chats and voice. Game is not fun without the social aspects. Too much like work.
    Chat been down for over a month, and SSG does not seem to see it as a major issue. They dont post anything about trying to fix it, last "official post" here, was 14.august..
    My chat works maybe 10%, thats just not good enough...

    Without chat, the game looses the fun, and i gotta consider spending my time on something else.

    Also was gonna buy more ddo points, but not putting my hard earned money in a game that doesnt priotize fixing such bugs.

    Regards
    Drakiz
    Thelanis
    Last edited by Drakiz; 09-08-2020 at 12:26 AM.

  4. #64
    Community Member
    Join Date
    Feb 2014
    Posts
    46

    Default

    This is going on for over a month now.
    • My friends list is still empty
    • Chat: when joining groups I occasionally get
      Code:
      (Error): You failed to join the chat room.
      and cant see any party chat (sometimes even without that error line)
    • Searching in my bank isnt working. I can see items but as soon as I type anything in search bar bank is empty.
    • Mail is broken sometimes (Cant sent mails/my inbox in empty)
    • If chat is working (rare) others dont see my character name on chat but some twink of mine, that is offline


    To me the game isnt fun any more without chat. Now I have to use 3rd party tools just to communicate with group. Lots of... as everyone is using other stuff (Discord, Teamspeak, Skype). And nobody seems to care. Another downtime today and nothing has changed. Not played much lately because this sucks, and again I'm offline for now. May check back after next update... but nothing seems to happen, update after update. Sadly I dont know another game like this, but if anyone can recommend one I'm very open for suggestions. Just want a game that allows lots of character customization, comparable to this one. And has a working chat. And a working bank. And maybe less lag/bugs. Dont get me wrong, I love DDO as much as many here, thats while I'm still around and complaining here, but its in a really bad shape right now. Lots of bad lag, bugs, duping problems (Ottos Boxes) and not even a working chat system. For over one month without a fix in sight. I'm just tired sending tells to everyone in group because party chat is broken. Not to mention raids...
    "Yeah, well, that's just, like, your opinion, man."

  5. #65
    Founder Jinxx's Avatar
    Join Date
    Jan 2006
    Location
    Kaneohe, HI
    Posts
    29

    Angry

    This is ridiculous. It's been over a month. Fix it already FFS.

  6. #66
    Community Member
    Join Date
    Feb 2014
    Posts
    46

    Default Abandoned Thelanis

    Checked back, still nothing is done nor have I found any updates about it. Friend List still empty+not working, joining party, chat not working. Guild chat not working. This should be nr1 in your todo list, as communication is essential to a MMO.

    But it seems you dont care about Thelanis, instead abandoned us? Days are passing, weeks, months... nothing.

    BTW: Is Thelanis still the default server for new players? What do you think how long a new player is going to stay when basic stuff like chat isnt working?
    "Yeah, well, that's just, like, your opinion, man."

  7. #67
    Community Member KhaoticOne's Avatar
    Join Date
    Sep 2020
    Location
    USA
    Posts
    50

    Default

    Devs???...... Can we get some communication on this issue? I just returned to the game about a month ago and just went vip but this chat issue is really making me rethink that decision. It's almost impossible to pug at the moment without being able to communicate at all. I feel like this should be an absolute top priority to fix. Please at least give us some info on whether or not it's being worked on!

  8. #68
    Founder Jinxx's Avatar
    Join Date
    Jan 2006
    Location
    Kaneohe, HI
    Posts
    29

    Default Hello?

    Hey SSG - Are you ignoring us hoping that we'll just quit the game?

  9. #69
    Community Member KhaoticOne's Avatar
    Join Date
    Sep 2020
    Location
    USA
    Posts
    50

    Default

    Has anyone been experiencing this chat bug since they brought the chat servers down around the time of Night Revels release? I have not had problems with my chat or friends list not loading since then. Before then, it was every single login, no chat and no friends list. If the issue is indeed fixed then I would like to give the devs a huge thank you, even though the communication has been non existent, I still appreciate the fix!

  10. #70
    Community Manager
    Cordovan's Avatar
    Join Date
    Nov 2010
    Location
    Boston Area, MA
    Posts
    28,740

    Default

    We did work late last week that has corrected both chat and friends list issues for many of the people who were previously impacted, however it is clear that there are still some players who continue to experience issues. Today in particular we have heard from several players on Ghallanda, and we are continuing to investigate. The work done for Thelanis and Wayfinder was done after checking to make sure the issue that it was correcting was not present on the other game worlds, so it appears that there may be more than one cause to track down. We do appreciate your patience, and recognize we have been asking for it for a while.
    Have fun, and don't forget to gather for buffs!
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    For Support: https://help.standingstonegames.com



  11. #71
    Community Member
    Join Date
    May 2009
    Posts
    9

    Default

    Last night guild chat was down on Thelanis. I was going to buy the top tier of the new expansion, but am seriously thinking about not buying anything. No compensation for this is bs. The fact, "people can use discord and already are" is a copout. Not everyone uses it and nobody has time to set it up within group for one quest. Really disappointed DDO, depending how this works out, I may just stay free to pay once my VIP runs out. I've been playing since 2006 and i've never seen such horrible service.

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