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  1. #1
    Community Member ifumoveudie's Avatar
    Join Date
    Dec 2010
    Location
    Banging my head against a wall, cause the named item didn'the drop.
    Posts
    169

    Default In Game ticket non responsive

    I have had a ticket submitted for 2 days now, with my account being logged in for almost the entire time, with zero response. Is there some kind of help freeze out going on right now?
    Proud member of the ArchAngels guild, Thelanis.
    Policegirl Killz, Porklord Meatfield, Pilfering Pirate.

  2. #2
    Hero Glorious's Avatar
    Join Date
    May 2006
    Location
    Racine, Wisconsin, USA
    Posts
    230

    Default Watch List not watching me

    Hey there - I have had a ticket out there since May 22nd about my Epic Destiny issue were my Karma for the Arcane sphere is sitting at 5.9MM Karma despite capping all 3 destines. I submitted a ticket and was told that it was closed and that I was on a "Watch" list for DM's in the game. I have been online almost everyday for multiple hours and have had no one reach out to me to fix it.

    Character is Thayill on Thelanis - any help you can give me would be greatly appreciated.

    Thanks so much
    Proud Officer of Attacks the Darkness
    Glorious * Glorie * Gloried * Glorisai * Gloreia * Hallows * Thayill * Sargavand * Murella * Maudalin
    If you can't say anything nice about someone, come sit by me

  3. #3
    Community Member
    Join Date
    Apr 2011
    Posts
    1,347

    Default

    Quote Originally Posted by Glorious View Post
    Hey there - I have had a ticket out there since May 22nd about my Epic Destiny issue were my Karma for the Arcane sphere is sitting at 5.9MM Karma despite capping all 3 destines. I submitted a ticket and was told that it was closed and that I was on a "Watch" list for DM's in the game. I have been online almost everyday for multiple hours and have had no one reach out to me to fix it.

    Character is Thayill on Thelanis - any help you can give me would be greatly appreciated.

    Thanks so much
    Try getting some more XP while in one of those destinies.

    Having all three destinies maxed is not sufficient, as 1,979,999 times three is less than 6 million, if you stopped and changed destinies as soon as possible.

  4. #4
    Community Member A-O's Avatar
    Join Date
    Apr 2013
    Posts
    221

    Default

    Same issue here, no contact made from customer support. 36h and counting on a complete exp reset of my destinies. Having a fun time re-leveling all my destinies meanwhile.
    Formerly known as Absolute-Omniscience, co-creator of the old DPS calc.

  5. #5
    Community Member
    Join Date
    Oct 2009
    Posts
    15

    Default

    Quote Originally Posted by A-O View Post
    Same issue here, no contact made from customer support. 36h and counting on a complete exp reset of my destinies. Having a fun time re-leveling all my destinies meanwhile.
    Losing all ED progress sucks! It's happened twice to me since February.

    36 hour wait - Ouch!

    Try 38 Days.

    https://www.ddo.com/forums/showthrea...-Reincarnation

  6. #6
    Community Member A-O's Avatar
    Join Date
    Apr 2013
    Posts
    221

    Default

    Quote Originally Posted by Neils.Bohr View Post
    Losing all ED progress sucks! It's happened twice to me since February.

    36 hour wait - Ouch!

    Try 38 Days.

    https://www.ddo.com/forums/showthrea...-Reincarnation
    Ye, saw that thread. My condolences. I've even linked that along with others in my ticket, so they'll know it's a known issue.
    Formerly known as Absolute-Omniscience, co-creator of the old DPS calc.

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