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  1. #1
    Community Member DareDelvis's Avatar
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    Default Launcher asks if I want to download high res files every time

    Since update, when I play on my laptop, after initiating launcher, I get the pop up asking if I want to download 3GB of high res files.
    Even if I hit yes, nothing downloads.
    Edit: I also get the pop up telling me that I can run Direct X 11
    When the launcher gets to the log in, my account is not memorized.
    When I log in, my previous game world is not on top, nor does it say when I last played.
    Once the game starts, I have to go through the two user agreements and then that original cinematic from 2006 plays
    All of this is every time.

    Looking forward to some help.
    Thanks,
    DD

    Edit: I did try running as administrator twice, back to back and nothing changed.

    Update/solved: Of course it was user error. Based on Buddha5440 suggestion, I looked at those files and realized that they were cloud based and I was not logging into the cloud storage, hence, the program had no previous user files to read...once I logged in, the issue went away.
    Last edited by DareDelvis; 02-18-2020 at 11:01 AM.
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  2. #2

  3. #3
    The Hatchery zwiebelring's Avatar
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    Default

    I have the same problem. It goes even further. the complete sound and key mapping settings are reset. it is so annoying. I tried to save the layout manually but to no success. Running as an admin does not help either. There seem to be files being not memorized or saved and I have to create them everytime I log in.
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  4. #4
    Community Member DareDelvis's Avatar
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    Default

    Quote Originally Posted by Stoner81 View Post
    Try running it as Admin and see if it helps.

    Stoner81.
    Thank you for taking the time to read and make a suggestion.
    Unfortunately for me, it did not resolve the issue.
    Cheers,
    DD
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  5. #5
    Community Member Buddha5440's Avatar
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    Default

    A few things to check...

    Do you have the 'Use high resolution game data' box checked? This may cause it to ask if you want to download the files but I don't know as I have always used them. Not sure why it won't download them if you click 'yes' though.

    As for the Direct X, check to make sure you are not running in compatibility mode.

    Check your UserPreferences and ddo.keymap files and make sure they aren't set to Read Only.
    Dennis the Peasant: Listen. Strange women lying in ponds distributing swords is no basis for a system of government. Supreme executive power derives from a mandate from the masses, not from some farcical aquatic ceremony.

  6. #6
    Community Member DareDelvis's Avatar
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    Default Resolved

    Updated original post with solution

    Thank you, Budhha5440. Your post led me to the solution.
    Last edited by DareDelvis; 02-18-2020 at 11:02 AM.
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  7. #7
    Community Member Buddha5440's Avatar
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    Default

    Glad you got it sorted out and happy to help
    Dennis the Peasant: Listen. Strange women lying in ponds distributing swords is no basis for a system of government. Supreme executive power derives from a mandate from the masses, not from some farcical aquatic ceremony.

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