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Thread: DirectX Error

  1. #1
    Community Member The_Anarchist's Avatar
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    Exclamation DirectX Error

    I just purchased an Acer Nitro 5 and downloaded DDO. Now, I'm getting an error message that I need to have DirectX9 or higher.
    It already has DirectX12.
    It keeps crashing.
    What can I do?

  2. #2
    Ultimate Completionist
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    Quote Originally Posted by The_Anarchist View Post
    I just purchased an Acer Nitro 5 and downloaded DDO. Now, I'm getting an error message that I need to have DirectX9 or higher.
    It already has DirectX12.
    It keeps crashing.
    What can I do?
    Try hooking a normal everyday mouse unto your computer, might help.
    Had 3 months with that message while using a trackball mouse.

  3. #3
    Community Member Stoner81's Avatar
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    Use google and search for DirectX offline installer and it will show you a link to a page at Microsoft. Run the file and it will ask you where to extract it to (so have a folder on desktop ready). Once done go in the folder and run setup.exe and follow the on screen instructions.

    Stoner81.

  4. #4
    Community Member LeoLionxxx's Avatar
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    I just wrestled with Direct X stuff today on my new laptop.

    After loggin in, I was prompted to use Direct X 11. I knew from recent installs to NOT let it try to use that right off the bat. The installer installed Direct X 9 for me, and I knew I needed to use that initially.
    If you said "yes" to using direct X 11, try resetting the display:\
    - Click the little triangle
    - Go to "Options"
    - In the "repair" tab, tick the "Reset the game display settings" button.

    Other issues I tackled tonight involved crashes when I tried to adjust the full-screen resolution (I resolved the issue somehow. Might have involved enabling DirectX 11 from the in-game options menu); I was able to get my nice big toolbars again by downgrading to a resolution somewhere around 1300 X 800

    Hope this helps. If you continue to have issues, remember to include as much detail as you can. Screenshots are worth 1000 words as well.
    That's not lag, it's just DDO trying to become turn-based again.

    Feature wishlist: colour-coded HP bars; red/blue teams in raids; rez-timer in party menu; equip-able halflings

  5. #5
    Community Member
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    Default Windows 10

    Just upgraded to Windows 10.1

    Apparently, Win 10 comes with Direct X 12

    So after loading the DDO client, after maybe 2-3 minutes crashes Client with a Direct X 9.1c error (needed)

    Then reload DDO client and is stable till turn off the computer

    So besides the obvious, how to fix? It seems to accept/reset the Direct X on the second Client load

    So that is my real question how that works...

  6. #6
    Community Member Stoner81's Avatar
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    W10 doesn't have any of the legacy files associated with DirectX 9 and have to be installed. See my post from earlier.

    Stoner81.

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