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  1. #1
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    Cordovan's Avatar
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    Nov 2010
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    Default MacOS: New Client Available and FAQ

    The former MacOS client is being replaced with a new Wine client solution. The new client is not yet required to play the game, but the new client is expected to replace the MacOS client during a planned release in October. Until then, you may wish to update to the new client, and you will be able to use it moving forward. Please click here to reinstall the game and continue to play Dungeons & Dragons Online. The new client will install the necessary files to run an updated DDO game client on your machine.

    MacOS: New Client FAQ

    The former MacOS client has been replaced with a new Wine client solution. Please use the download here to reinstall the game and continue to play Dungeons & Dragons Online. The new client will install the necessary files to run an updated DDO game client on your machine.

    Q: Do I need to create a new game account?
    A: No, your current account credentials will be used to log into the game client.

    Q: Are my characters still saved?
    A: Yes, all of your characters on all game worlds remain unaffected.

    Q: What if I need assistance getting the client installed, or logging in through the new client?
    A: Please get in touch with Technical Support through help.standingstonegames.com.

    Q: Will I be able to use my old game client to play Dungeons & Dragons Online?
    A: Our new Wine client for MacOS replaces the former MacOS client when we do a planned game update in October. For you, all it should mean is a one-time download of the game client here.

    Q: What do I need to do to get the new client and install it?
    A: Simply download the proper version of the game client here, and follow the prompts to install the program.

    Q: Can I uninstall the old MacOS client?
    A: Yes.

    Q: The installation is telling me that it can't be opened due to Apple not being able to search for a file. What do I do?
    A: This is an issue we are currently working to resolve. For now, you can right-click on the file and choose "open". This will present a pop-up box with the previous warning, but with the additional options to "Open" or "Cancel". You will need to do the same for the DDO.app file once it has been copied into your applications folder.
    Last edited by Cordovan; 09-19-2019 at 01:19 PM.
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