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  1. #1
    Community Member
    Join Date
    Feb 2006
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    25

    Default What is your usual response time from support?

    After post a support ticket to get my original founders account working on June 28 I still havent had one response. So is this typical of support? Just wondering? Wanting to get back 8nto this game really bad but this is testing my resolve.

  2. #2
    Community Member
    Join Date
    Dec 2010
    Posts
    1,086

    Default

    Quote Originally Posted by halos View Post
    After post a support ticket to get my original founders account working on June 28 I still havent had one response. So is this typical of support? Just wondering? Wanting to get back 8nto this game really bad but this is testing my resolve.
    Yes, in-game support gets ignored often. I had a TR issue, where I lost my items and a ticket was open for 2 months. The stuff was fixed eventually but I had no response or communication at all.

  3. #3
    Forum witchdoctor Hobgoblin's Avatar
    Join Date
    Sep 2007
    Location
    hell.
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    6,444

    Default

    they respond?
    main toons: Cerrsi(silly caster/xbow) Sttomper (silly barbarian)-jammiee (Silly melee)
    Quote Originally Posted by Eladrin View Post
    You are still completely free to run around like a jackrabbit on caffeine.
    quem deus vult perdere, dementat prius

  4. #4
    Community Member Wh070aa's Avatar
    Join Date
    Mar 2010
    Posts
    1,044

    Default

    You don't get a response, but usually they fix the most game breaking bugs in about 2 to 8 years time. Still waiting on that "Your stuff and feats disappear on reincarnation" bug fix.

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