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  1. #1
    Community Member
    Join Date
    Nov 2014
    Posts
    1

    Default Resolution Not Compatible

    I switched from using a 55" TV as a monitor to a 30" when I moved, and my game is still set to a resolution suited to the previous setup. After logging in, the screen goes black but I still hear the main menu music so the game must be working; however, I can't adjust the resolution when I can't see the screen. Said resolution stays in effect when I try to use Task Manager thus barring me from using that as well.

    The game seems to remember my previous resolution even after uninstalling and reinstalling so I'm not sure how to go about this.

  2. #2
    Community Member Greantun's Avatar
    Join Date
    Apr 2013
    Posts
    690

    Default

    Quote Originally Posted by Zakos View Post
    I switched from using a 55" TV as a monitor to a 30" when I moved, and my game is still set to a resolution suited to the previous setup. After logging in, the screen goes black but I still hear the main menu music so the game must be working; however, I can't adjust the resolution when I can't see the screen. Said resolution stays in effect when I try to use Task Manager thus barring me from using that as well.

    The game seems to remember my previous resolution even after uninstalling and reinstalling so I'm not sure how to go about this.
    Did you check in the userpreferences.ini file? I am not at home now so I can't look, but I believe that is where this information is stored.

  3. #3
    Community Member Mindos's Avatar
    Join Date
    Jan 2010
    Location
    Pocket Pita Plane
    Posts
    2,330

    Default

    In the launcher drop down options there should be a reset display box.


  4. #4
    Community Manager
    Cordovan's Avatar
    Join Date
    Nov 2010
    Location
    Boston Area, MA
    Posts
    26,737

    Default

    Yes, both of the above should resolve your issue.
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