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  1. #21
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    Quote Originally Posted by Cordovan View Post
    This sounds more like a DNS issue, so it may be that your ISP (or somewhere along the line between you and us) will need to update its DNS information. This is typically done automatically, but may take some time. There are more technical workarounds, but that is a bit beyond the scope of something I can easily recommend and troubleshoot.

    Specifically on the "odd grid load screens": What is happening is the game client is trying to pull a file from an outdated DNS, and since there is nothing there, it is defaulting to its raw state (that is what these screens mostly look like until we add an image to them. A reinstallation will probably not resolve this issue, but having consistent DNS information will. The unfortunately reality for many is to wait until this DNS information gets fully propagated.
    Any ideas on how long we are going to have to wait? I so hate spending money (vip) on goods and services that I cannot access.

  2. #22
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    Cordovan's Avatar
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    Update: We've replaced the base installation links to a new URL which may resolve an issue preventing some people from re-downloading the game client. Just to put them here, too:


    Windows: http://live.ddo.com/sites/clientdl/ddo/ddolive.exe

    Mac: http://live.ddo.com/sites/clientdl/ddo/ddolive.dmg
    Have fun, and don't forget to gather for buffs!
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  3. #23
    Hero Vyder's Avatar
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    I can't recall from a quest without the game crashing. I tried 3 different quests and every time the game crashed at the same point while recalling.
    Eternal Champions of Argo

  4. #24
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    Default

    We had one computer working, and the other not. Editing the userpreferences.ini file as suggested elsewhere worked. So how is this a DNS issue? I'm not being snarky, I'm sincerely curious.
    Sarlona Server - Evasca, Imandria, Kiicha, Araknia, Uglia, Tinylittle, Milria, etc...

    Member of The Wulfepack - "If you call one wolf, you invite the Pack"
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  5. #25
    Community Member TouniXVI's Avatar
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    Not sure if related to the server issues, but there's also a problem with Mimics dying as soon as they spawn from a chest. Is it possible the event is giving you guys issues?

  6. #26
    Community Member Jerevth's Avatar
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    I like to try things in half-steps. I ran the repair route and after selecting launch received "There was an error generating the hash code for a patch file."

    Looks like I'll have to go full tactical.

    Yep, same fault for a full reinstall. SO... no game.

    What's the next step? I'm starting to get the DTs.
    Last edited by Jerevth; 05-03-2019 at 03:26 PM.
    Sometimes I'm too clever for my own good. Bear in mind I'm probably trying to be humorous. Like dodge, it's hit or miss.// Looking for a guild on Orien? Send a tell to Magnifique to join the "Fidelic Brotherhood".

  7. #27
    Community Member sago's Avatar
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    Unhappy Nope.

    Quote Originally Posted by Cordovan View Post
    Update: We've replaced the base installation links to a new URL which may resolve an issue preventing some people from re-downloading the game client. Just to put them here, too:


    Windows: http://live.ddo.com/sites/clientdl/ddo/ddolive.exe

    Mac: http://live.ddo.com/sites/clientdl/ddo/ddolive.dmg
    Getting Error Message 201
    Characters most played - Zaofu, Zaosin and Zaotil (Thelanis) - Xaoru (Sarlona)


  8. #28
    Community Member sago's Avatar
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    Thumbs down Downloading again....

    Quote Originally Posted by sago View Post
    Getting Error Message 201
    It is just downloading again - 4th time.
    Characters most played - Zaofu, Zaosin and Zaotil (Thelanis) - Xaoru (Sarlona)


  9. #29
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    Default Still Receiving an update error

    Quote Originally Posted by Cordovan View Post
    Update: We've replaced the base installation links to a new URL which may resolve an issue preventing some people from re-downloading the game client. Just to put them here, too:


    Windows: http://live.ddo.com/sites/clientdl/ddo/ddolive.exe

    Mac: http://live.ddo.com/sites/clientdl/ddo/ddolive.dmg

    Completely uninstalled everything ddo on this computer including akami. When i try to install the game using this new link (windows), it downloads to a point and then i get a patch error. "There was an error generating the hash code for a patch file"

  10. #30
    Community Member Mephisto-Helix's Avatar
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    Guys, everything you keep telling players to do is not working. Someone has to have a serious look at this but I'm guessing the combination of it not being majority population + plugging away at Lam + being Friday = SOL for most.
    - Founder -
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  11. #31
    Community Member barecm's Avatar
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    All I can do is shake my head and laugh. This is what happens when you try to save a few $ on datacenter costs.
    Sarlona Server - High Lords of Malkier :
    Kluege Fixer - Superkluege

  12. #32
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    Post Lyn

    Please! Any up-dates as to the problem?

  13. #33
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    Default Apples to Oranges

    Bummer that a few of you are still having problems. I was lucky this go around and the game works fine. I see lots of other toons in-game.

    I wish you all the best in getting your issues resolved. Hopefully it'll be soon.

  14. #34
    Community Member sago's Avatar
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    Talking Bwahhhhaaaahaaaahaaaa !!!!!!!!!!!!!!

    Quote Originally Posted by barecm View Post
    All I can do is shake my head and laugh. This is what happens when you try to save a few $ on datacenter costs.
    Yeah, Like the Fox satellite early years

    Simpsons reference - might as well look it up for a laugh, you can't play DDO.
    Characters most played - Zaofu, Zaosin and Zaotil (Thelanis) - Xaoru (Sarlona)


  15. #35
    Community Member barecm's Avatar
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    Quote Originally Posted by sago View Post
    Getting Error Message 201
    Same. Nothing is working. SSG you need to get on this all hands on deck. If this stays over the weekend there is going to be some major fallout.
    Sarlona Server - High Lords of Malkier :
    Kluege Fixer - Superkluege

  16. #36
    Community Member barecm's Avatar
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    Now I'm back to Failed when I log in. What a friggin JOKE!!!!!!
    Sarlona Server - High Lords of Malkier :
    Kluege Fixer - Superkluege

  17. #37
    Community Member Lyr_Levaine's Avatar
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    Default "There was an error generating the hash code for a patch file"

    Tried he new link for DDO installation - that worked (yay!) Now getting this message: "There was an error generating the hash code for a patch file"
    When I can't play DDO with her, the wife plays youtube videos at 2x speed. The chipmunk noise is driving me insane. Please have a fix for us soon, I beg you!!

  18. #38
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    Default Game download and got to login screen

    As the title suggests, I was able to fully download the game and got to the login screen. Logged in and choose Argo. Click play and get the Game Error [201] Cant open the data files. Check that they exist and that you have permission to write to them. The program will now exit.

    Please fix this or at a minimum provide an update to the issue.

  19. #39
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    Post Lyn

    It's Friday raid night. My only hope is that enough of us can't log in that they do something. Even an up-date would be very nice...

  20. #40
    Community Member barecm's Avatar
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    Quote Originally Posted by Lyr_Levaine View Post
    Tried he new link for DDO installation - that worked (yay!) Now getting this message: "There was an error generating the hash code for a patch file"
    When I can't play DDO with her, the wife plays youtube videos at 2x speed. The chipmunk noise is driving me insane. Please have a fix for us soon, I beg you!!
    Getting this now too. One thing after another. At this point, SSG should just ship me a new hard drive with the game on it. After 13 years of VIP, I have more than paid for one.
    Sarlona Server - High Lords of Malkier :
    Kluege Fixer - Superkluege

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