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  1. #1
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    Default former player returned recently

    When I played before I had vip and its greatness. I have recently returned. I have 9 toon slots.. assume that is not vip. I pay monthly. for some reason I can not get into delara's tomb. I am guessing I don't have vip now for some reason so what do I need to do, please??

  2. #2
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    Quote Originally Posted by rlarge View Post
    When I played before I had vip and its greatness. I have recently returned. I have 9 toon slots.. assume that is not vip. I pay monthly. for some reason I can not get into delara's tomb. I am guessing I don't have vip now for some reason so what do I need to do, please??
    Delera's has its own pack:

    https://ddowiki.com/page/Delera%27s_Tomb

    So you will likely need to purchase it for accesss or get a pass.

    The evolution of DDO: Stormreach to Eberron Unlimited to Dungeons & Dragons Online
    -1- -2- -3- -4- -5- -6- -7- -8- -9- -10 - -11- -12!! years & still spawning kobolds
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  3. #3
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    even if I go back to vip? if I go back to vip while I have time left in paid month will it give me vip now or do I have to wait till current month is up?

  4. #4
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    Quote Originally Posted by rlarge View Post
    even if I go back to vip? if I go back to vip while I have time left in paid month will it give me vip now or do I have to wait till current month is up?
    If you go ViP you should get it right away.
    The evolution of DDO: Stormreach to Eberron Unlimited to Dungeons & Dragons Online
    -1- -2- -3- -4- -5- -6- -7- -8- -9- -10 - -11- -12!! years & still spawning kobolds
    From Turbine to SSG, who are the devs anyway? DDO Peeps Tracker


  5. #5
    Community Member C-Dog's Avatar
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    Quote Originally Posted by rlarge View Post
    I have 9 toon slots.. assume that is not vip.
    It's not. It's Premium w/ the added slots of several Expansion Packs/etc.


    Quote Originally Posted by rlarge View Post
    ...I pay monthly. for some reason I can not get into delara's tomb. I am guessing I don't have vip now for some reason so what do I need to do, please??
    Quote Originally Posted by Hafeal View Post
    Delera's has its own pack:

    So you will likely need to purchase it for accesss or get a pass.
    The OP said "I pay monthly" - if that's an accurate and current statement, he should be VIP and so have access to every pack (except "Expansions", which are not "Adventure Packs").

    Quote Originally Posted by rlarge View Post
    even if I go back to vip? if I go back to vip while I have time left in paid month...
    Wait - "back" to VIP?

    If you are currently "paying monthly", and are still in the 30-day period from your last payment, you are VIP.

    A couple weeks ago there was a major hiccup in the system, and a lot of accounts got knocked off their proper status - and it (rarely) happens anyway, for reasons unknown. If(?) you think you are still in your payment month(s), contact Customer Service via a PM (to one of the "CS_----" accounts) - they should get you back into the proper status, and re-apply your lost days.

    If, otoh, you used to be VIP, then you are now Premium (see "Account Comparisons" link above) - and it's up to you whether you re-start your VIP status or continue as-is.

    o CS contact info in this thread

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