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  1. #1
    Community Member
    Join Date
    Oct 2009
    Location
    Tennessee River Valley
    Posts
    169

    Default Double Charging Bug

    I have a little surprise charge on my credit card this morning. $29 for a 3 month subscription to DDO. The surprise is that I paid for a 2 year pass in December. I know this is just a bug in accounting, and will be corrected soon.

    999 others need to know.

    The Old Man of Cannith

  2. #2
    Community Manager
    Cordovan's Avatar
    Join Date
    Nov 2010
    Location
    Boston Area, MA
    Posts
    25,979

    Default

    Please send me a private message with your ticket number so we can look further into this. Thanks!
    Have fun, and don't forget to gather for buffs!
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  3. #3
    Community Member
    Join Date
    Oct 2009
    Location
    Tennessee River Valley
    Posts
    169

    Default Quickly corrected.

    Sorry, wasn't paying attention to this thread.

    Got a quick, polite reply to my email, and checking today, the correction has been applied to my credit card.

    As expected.

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