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  1. #1
    Community Manager
    Cordovan's Avatar
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    Default DDO Store Unavailable

    The DDO Store is temporarily unavailable. We will let you know when the Store reopens.
    Have fun, and don't forget to gather for buffs!
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    For Support: https://help.standingstonegames.com



  2. #2
    Community Member Avenir's Avatar
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    May 2006
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    249

    Default

    Yep, went to buy some astral shards with points and the shards never showed up but the points are gone, so I re-started the client and then the store was down, not happy.

  3. #3
    Community Member
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    Dec 2018
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    Default

    So yeah... How about a little update?
    Been sitting here for hours now, trying to do a series of quests, waiting for a trapper.
    But now i cannot even BUY my way through it... GG

  4. #4
    Community Member
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    Jul 2012
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    30

    Default missing ddo points!

    Hallo have buy some ddo points in the ingame shop with steam.Steam payed but dont get any ddo points.I want to get a +5 heart and make a bug ticket and ingame ticket with no response.Ticket (75722) will be nice if some can help......rofl....At last some ppl after years Vip and pay for the game!

    Thx

  5. #5
    Uber Uber Completionist
    2014 DDO Player Council
    The Stormreach Campaign
    Deadlock's Avatar
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    Sep 2008
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    Scotland - where the dwarf accents come from
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    4,325

    Default

    Just hit 20, was about to glug a Major Slayer Pot and run through Kings Forest merrily slaughtering drow and bears while drinking beer.

    Guess I'll log off for a bit and check in later. Still having those beers though.

  6. #6
    Community Manager
    Cordovan's Avatar
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    Default

    As soon as we can get the Store reopened we will let everyone know.
    Have fun, and don't forget to gather for buffs!
    Follow DDO on: Facebook Twitter Pinterest
    Join us on Twitch!
    Hello from Standing Stone Games! Facebook Twitter
    For Support: https://help.standingstonegames.com



  7. #7
    Community Member LeoLionxxx's Avatar
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    Aug 2010
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    1,806

    Default Favor DDO Points

    Question: Does the store being down in this way hinder our ability to gain DDO points from favor?
    Quote Originally Posted by Lynnabel View Post
    DDO is bug free, I assure you.
    That's not lag, it's just DDO trying to become turn-based again.

  8. #8
    Founder IconicHero's Avatar
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    Apr 2006
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    columbus, Ohio
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    256

    Default Wouldn't mind knowing about this too

    Quote Originally Posted by LeoLionxxx View Post
    Question: Does the store being down in this way hinder our ability to gain DDO points from favor?
    Been running low level quests and have gotten numerous messages for free ddo point would be nice to know if there true?
    Guild Leader Agents of the Dreaming Dark server Ghallanda, Officer of Ravenloft Raiders Sarlona


  9. #9
    Community Manager
    Cordovan's Avatar
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    Default

    The DDO Store is now open, and all purchases are being processed. Everything purchased during the period where purchases would not deliver are expected to be delivered within the next 24 hours.
    Have fun, and don't forget to gather for buffs!
    Follow DDO on: Facebook Twitter Pinterest
    Join us on Twitch!
    Hello from Standing Stone Games! Facebook Twitter
    For Support: https://help.standingstonegames.com



  10. #10

  11. #11
    Community Member
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    Jul 2012
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    Default

    Quote Originally Posted by Cordovan View Post
    The DDO Store is now open, and all purchases are being processed. Everything purchased during the period where purchases would not deliver are expected to be delivered within the next 24 hours.
    Still missing my ddo points and no response by now!

  12. #12
    Community Member
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    May 2012
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    114

    Default

    Quote Originally Posted by JinX86 View Post
    Still missing my ddo points and no response by now!
    Cordovan said within the next TWENTY FOUR hours, not two point four. Patience, grasshopper.

  13. #13
    Founder & Hero cdbd3rd's Avatar
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    Escaping Mizzery in the Tavern Attic.
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    Default

    Both DDO side and Hobbit side.

    Kudos and appreciation to the weekend crew.
    CEO - Cupcake's Muskateers, Thelanis
    DDO Freebies

  14. #14
    Community Member
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    Dec 2013
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    15

    Default Still waiting 27hrs now

    Quote Originally Posted by Cordovan View Post
    The DDO Store is now open, and all purchases are being processed. Everything purchased during the period where purchases would not deliver are expected to be delivered within the next 24 hours.
    I have now been waiting 27hrs and still nothing not even a reply to my ticket, really poor service guys , DDO points back please or deliver the item purchased

  15. #15
    Community Member
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    Dec 2013
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    15

    Default Still waiiting to be refunded 34hrs

    Quote Originally Posted by Cordovan View Post
    The DDO Store is now open, and all purchases are being processed. Everything purchased during the period where purchases would not deliver are expected to be delivered within the next 24 hours.
    Guys not sure what's going on but I still haven't been refunded, it is now over 34hrs.

    Your request (75696) has been received and is being reviewed by our support staff. This is absolute rubbish nobody has looked at this ticket look at the time it was put in yesterday at 7am

    Jan 12, 7:41 AM EST

  16. #16
    Hero
    2015 DDO Players Council
    Krelar's Avatar
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    Sep 2009
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    Default

    Quote Originally Posted by ians4471 View Post
    Guys not sure what's going on but I still haven't been refunded, it is now over 34hrs.

    Your request (75696) has been received and is being reviewed by our support staff. This is absolute rubbish nobody has looked at this ticket look at the time it was put in yesterday at 7am

    Jan 12, 7:41 AM EST
    It's still less than 24 hours since Cordovan's post.

  17. #17
    Community Member
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    Feb 2008
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    Default

    Quote Originally Posted by ians4471 View Post
    Guys not sure what's going on but I still haven't been refunded, it is now over 34hrs.

    Your request (75696) has been received and is being reviewed by our support staff. This is absolute rubbish nobody has looked at this ticket look at the time it was put in yesterday at 7am

    Jan 12, 7:41 AM EST
    I feel your pain, you are not the only one in a holding pattern (my ticket went in at 0530 yesterday), however, our fellow adventurer is right, we are still within the 24 hour window.

    /salute

  18. #18
    Community Member Avenir's Avatar
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    May 2006
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    249

    Default

    Got my shards, thank you.

  19. #19
    Community Member Voaell's Avatar
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    Jan 2019
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    3

    Default

    I still didnt get the shards i bought Saturday. (EU) Almost 40 hours now. Ticket 75705.

  20. #20
    Community Member
    Join Date
    Dec 2013
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    15

    Default ticket 7am two days ago

    Quote Originally Posted by Voaell View Post
    I still didnt get the shards i bought Saturday. (EU) Almost 40 hours now. Ticket 75705.

    I also still waiting its a joke how hard is it to see who purchased items and just refund I put a ticket in 2 days ago at 07:40 hrs

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