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  1. #1
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    Default Will DDO ever support Windows 10 and DX12?

    I upgraded and DDO doesnt work. I guess I should have expected that

    So I google it and DDO is too old, yet there is no official solution I can find from the actual developers. I must now trust random internet people about installing software on my computer to make the game run

    What new player is going to go through that nonsense?

  2. #2
    Community Member J1NG's Avatar
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    What exactly is the issue you are trying to raise?

    DDO won't install?
    DDO won't start up?
    DDO Graphics not working correctly?

    I have Windows 10, Dx12, and no issues similar to what you are describing. Old installation and Fresh installation.

    The only thing is I can't get Dx11 features on unless I update a Fresh installation of Windows 10 with the Dx Webinstaller to update Direct X first. Is that the issue you are having? Or completely something else? More info is needed to diagnose.

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  3. #3
    Community Member Mindos's Avatar
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    Quote Originally Posted by goldgolem View Post
    I upgraded and DDO doesnt work. I guess I should have expected that

    So I google it and DDO is too old, yet there is no official solution I can find from the actual developers. I must now trust random internet people about installing software on my computer to make the game run

    What new player is going to go through that nonsense?
    I was gonna offer to help, but I'm feeling so random today!
    (this is a Microsoft arrogance backwards compatibility problem with DirectX, not a DDO problem, btw)

  4. #4
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    I finally solved it - my problems is no official instructions for the developers that I could find, on how to make their old game work on new systems. Also seems suicidal business practice not to make you game work out of the box with latest windows, but hey its not their first choice like that i suppose

  5. #5
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    Quote Originally Posted by goldgolem View Post
    I finally solved it - my problems is no official instructions for the developers that I could find, on how to make their old game work on new systems. Also seems suicidal business practice not to make you game work out of the box with latest windows, but hey its not their first choice like that i suppose
    How did u solve it I have same issue

  6. #6
    Community Member vryxnr's Avatar
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    I too think this is silly/unfortunate, but I do have a solution (at least one that works for me and has worked for many others). I have posted my solution a number of times (and may very well be the, or one of the, random people mentioned above regarding a solution involving downloading something... though I will say that what I link to is not some random 3rd party software but actual official patches from Microsoft).

    Below is a copy-paste of my most recent post on a different site relating to DDO vs Win10/DX12...

    Windows 10 comes with DirectX12, and despite advertising also having DirectX11.3, it will not show up in the DDO Graphics Options menu as an option. (it will actually be greyed out, not allowing any changes at all)


    Why is this a big deal you ask? DDO and DirectX12 have ... issues. Particularly when alt-tabing to a different window (or clicking outside the game when in windowed mode), your game will instantly crash.


    In order to fix this, you must manually install an older version of DirectX. Once that is done, the game will detect older versions and ask if you want to use that older version. Say yes to that!


    First though, you have to download an older version. Follow this link: https://www.microsoft.com/en-us/down...s.aspx?id=8109


    Click the big red download button.


    SAVE it to your computer. (you will have to create a folder for it. I used C: DX but you can make it anything and anywhere)


    Once it's finished downloading, do NOT run. Instead, open the folder yourself, find the DXSETUP.exe file, and double click it to run (or right click to open/run as administrator)


    Follow it's prompts.


    This will properly install older versions of DirectX, allowing you to choose 9, 10, or 11 to use with DDO.


    Start DDO and when it detects that you have older versions of DirectX, tell it to use those versions instead.


    Options > Graphics > Graphics Hardware Level (dropbox for DirectX of your choice)


    I've been using DX11 with no issues. I can check my emails, look up the wiki, brows other sites, and open multiple instances of the game all at the same time just fine. No more crashing for me (and hopefully for you too).


    note: if you do not manually do this as detailed above, your computer / the web updater will detect DirectX12 on your system and cancel the download/install, because you have something 'better' already.

  7. #7
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    Default DirectX 12 work around- downgrade to 11 error

    Thank you for the detailed response! Any help would be appreciated. I Have Win 10 with DX12. The PC is new, as in 2 days old, so there is not much other than Win 10 on this machine.

    I Downloaded the older version , however when I run the installer it crashes with a "Internal error" refer to log... which says...

    [03/21/19 19:24:35] module: dsetup32(Sep 4 2009), file: inline.h, line: 97, function: IsDotNETFrameworkInstalled

    Failed API: GetCORVersion()

    --------------------
    [03/21/19 21:49:11] module: dxupdate(Nov 19 2010), file: dxupdate.cpp, line: 6637, function: CMDXInstall::Install

    Failed API: InstallAssembly()
    Error: (0x80070005) - Access is denied.



    Unable to install Microsoft.DirectX.Direct3DX.dll.

    --------------------
    [03/21/19 21:49:11] module: dxupdate(Nov 19 2010), file: dxupdate.cpp, line: 5796, function: DirectXUpdateInstallPlugIn

    MDXInstall::Install() failed.

    --------------------
    [03/21/19 21:49:11] module: dsetup32(Mar 30 2011), file: dxupdate.cpp, line: 280, function: CSetup::InstallPlugIn

    DirectXUpdateInstallPlugIn() failed.

    --------------------
    [03/21/19 21:49:11] module: dsetup32(Mar 30 2011), file: setup.cpp, line: 1727, function: CSetup::SetupForDirectX

    InstallPlugIn() failed.

    --------------------
    [03/21/19 22:01:36] module: dxupdate(Nov 19 2010), file: dxupdate.cpp, line: 6637, function: CMDXInstall::Install

    Failed API: InstallAssembly()
    Error: (0x80070005) - Access is denied.



    Unable to install Microsoft.DirectX.Direct3DX.dll.

    --------------------
    [03/21/19 22:01:36] module: dxupdate(Nov 19 2010), file: dxupdate.cpp, line: 5796, function: DirectXUpdateInstallPlugIn

    MDXInstall::Install() failed.

    --------------------
    [03/21/19 22:01:36] module: dsetup32(Mar 30 2011), file: dxupdate.cpp, line: 280, function: CSetup::InstallPlugIn

    DirectXUpdateInstallPlugIn() failed.

    --------------------
    [03/21/19 22:01:37] module: dsetup32(Mar 30 2011), file: setup.cpp, line: 1727, function: CSetup::SetupForDirectX

    InstallPlugIn() failed.

    --------------------
    [03/21/19 22:04:19] module: dxupdate(Nov 19 2010), file: dxupdate.cpp, line: 6637, function: CMDXInstall::Install

    Failed API: InstallAssembly()
    Error: (0x80070005) - Access is denied.



    Unable to install Microsoft.DirectX.Direct3DX.dll.

    --------------------
    [03/21/19 22:04:19] module: dxupdate(Nov 19 2010), file: dxupdate.cpp, line: 5796, function: DirectXUpdateInstallPlugIn

    MDXInstall::Install() failed.

    --------------------
    [03/21/19 22:04:19] module: dsetup32(Mar 30 2011), file: dxupdate.cpp, line: 280, function: CSetup::InstallPlugIn

    DirectXUpdateInstallPlugIn() failed.

    --------------------
    [03/21/19 22:04:19] module: dsetup32(Mar 30 2011), file: setup.cpp, line: 1727, function: CSetup::SetupForDirectX

    InstallPlugIn() failed.

    --------------------
    [03/21/19 22:09:00] module: dxupdate(Nov 19 2010), file: dxupdate.cpp, line: 6637, function: CMDXInstall::Install

    Failed API: InstallAssembly()
    Error: (0x80070005) - Access is denied.



    Unable to install Microsoft.DirectX.Direct3DX.dll.

    --------------------
    [03/21/19 22:09:00] module: dxupdate(Nov 19 2010), file: dxupdate.cpp, line: 5796, function: DirectXUpdateInstallPlugIn

    MDXInstall::Install() failed.

    --------------------
    [03/21/19 22:09:00] module: dsetup32(Mar 30 2011), file: dxupdate.cpp, line: 280, function: CSetup::InstallPlugIn

    DirectXUpdateInstallPlugIn() failed.

    --------------------
    [03/21/19 22:09:00] module: dsetup32(Mar 30 2011), file: setup.cpp, line: 1727, function: CSetup::SetupForDirectX

    InstallPlugIn() failed.

    --------------------
    [03/23/19 13:01:21] module: dxupdate(Nov 19 2010), file: dxupdate.cpp, line: 6637, function: CMDXInstall::Install

    Failed API: InstallAssembly()
    Error: (0x80070005) - Access is denied.



    Unable to install Microsoft.DirectX.Direct3DX.dll.

    --------------------
    [03/23/19 13:01:21] module: dxupdate(Nov 19 2010), file: dxupdate.cpp, line: 5796, function: DirectXUpdateInstallPlugIn

    MDXInstall::Install() failed.

    --------------------
    [03/23/19 13:01:21] module: dsetup32(Mar 30 2011), file: dxupdate.cpp, line: 280, function: CSetup::InstallPlugIn

    DirectXUpdateInstallPlugIn() failed.

    --------------------
    [03/23/19 13:01:21] module: dsetup32(Mar 30 2011), file: setup.cpp, line: 1727, function: CSetup::SetupForDirectX

    InstallPlugIn() failed.

    --------------------
    [03/23/19 13:09:01] module: dxupdate(Nov 19 2010), file: dxupdate.cpp, line: 6637, function: CMDXInstall::Install

    Failed API: InstallAssembly()
    Error: (0x80070005) - Access is denied.



    Unable to install Microsoft.DirectX.Direct3DX.dll.

    --------------------
    [03/23/19 13:09:01] module: dxupdate(Nov 19 2010), file: dxupdate.cpp, line: 5796, function: DirectXUpdateInstallPlugIn

    MDXInstall::Install() failed.

    --------------------
    [03/23/19 13:09:01] module: dsetup32(Mar 30 2011), file: dxupdate.cpp, line: 280, function: CSetup::InstallPlugIn

    DirectXUpdateInstallPlugIn() failed.

    --------------------
    [03/23/19 13:09:01] module: dsetup32(Mar 30 2011), file: setup.cpp, line: 1727, function: CSetup::SetupForDirectX

    InstallPlugIn() failed.

    --------------------
    [03/23/19 13:16:56] module: dxupdate(Nov 19 2010), file: dxupdate.cpp, line: 6637, function: CMDXInstall::Install

    Failed API: InstallAssembly()
    Error: (0x80070005) - Access is denied.



    Unable to install Microsoft.DirectX.Direct3DX.dll.

    --------------------
    [03/23/19 13:16:56] module: dxupdate(Nov 19 2010), file: dxupdate.cpp, line: 5796, function: DirectXUpdateInstallPlugIn

    MDXInstall::Install() failed.

    --------------------
    [03/23/19 13:16:56] module: dsetup32(Mar 30 2011), file: dxupdate.cpp, line: 280, function: CSetup::InstallPlugIn

    DirectXUpdateInstallPlugIn() failed.

    --------------------
    [03/23/19 13:16:56] module: dsetup32(Mar 30 2011), file: setup.cpp, line: 1727, function: CSetup::SetupForDirectX

    InstallPlugIn() failed.

    --------------------
    [03/23/19 19:13:50] module: dxupdate(Mar 30 2011), file: dxupdate.cpp, line: 6637, function: CMDXInstall::Install

    Failed API: InstallAssembly()
    Error: (0x80070005) - Access is denied.



    Unable to install Microsoft.DirectX.Direct3DX.dll.

    --------------------
    [03/23/19 19:13:50] module: dxupdate(Mar 30 2011), file: dxupdate.cpp, line: 2165, function: ExecuteCab

    MDXInstall::Install() failed.

    --------------------
    [03/23/19 19:13:50] module: dxupdate(Mar 30 2011), file: dxupdate.cpp, line: 5776, function: DirectXUpdateInstallPlugIn

    ExecuteCab() failed.

    --------------------
    [03/23/19 19:13:51] module: dxupdate(Mar 30 2011), file: dxupdate.cpp, line: 6637, function: CMDXInstall::Install

    Failed API: InstallAssembly()
    Error: (0x80070005) - Access is denied.



    Unable to install Microsoft.DirectX.dll.

    --------------------
    [03/23/19 19:13:51] module: dxupdate(Mar 30 2011), file: dxupdate.cpp, line: 5796, function: DirectXUpdateInstallPlugIn

    MDXInstall::Install() failed.

    --------------------
    [03/23/19 19:13:51] module: dsetup32(Mar 30 2011), file: dxupdate.cpp, line: 280, function: CSetup::InstallPlugIn

    DirectXUpdateInstallPlugIn() failed.

    --------------------
    [03/23/19 19:13:51] module: dsetup32(Mar 30 2011), file: setup.cpp, line: 1727, function: CSetup::SetupForDirectX

    InstallPlugIn() failed.

    --------------------
    [03/23/19 19:16:35] module: dxupdate(Mar 30 2011), file: dxupdate.cpp, line: 6637, function: CMDXInstall::Install

    Failed API: InstallAssembly()
    Error: (0x80070005) - Access is denied.



    Unable to install Microsoft.DirectX.Direct3DX.dll.

    --------------------
    [03/23/19 19:16:35] module: dxupdate(Mar 30 2011), file: dxupdate.cpp, line: 2165, function: ExecuteCab

    MDXInstall::Install() failed.

    --------------------
    [03/23/19 19:16:35] module: dxupdate(Mar 30 2011), file: dxupdate.cpp, line: 5776, function: DirectXUpdateInstallPlugIn

    ExecuteCab() failed.

    --------------------
    [03/23/19 19:16:36] module: dxupdate(Mar 30 2011), file: dxupdate.cpp, line: 6637, function: CMDXInstall::Install

    Failed API: InstallAssembly()
    Error: (0x80070005) - Access is denied.



    Unable to install Microsoft.DirectX.dll.

    --------------------
    [03/23/19 19:16:36] module: dxupdate(Mar 30 2011), file: dxupdate.cpp, line: 5796, function: DirectXUpdateInstallPlugIn

    MDXInstall::Install() failed.

    --------------------
    [03/23/19 19:16:36] module: dsetup32(Mar 30 2011), file: dxupdate.cpp, line: 280, function: CSetup::InstallPlugIn

    DirectXUpdateInstallPlugIn() failed.

    --------------------
    [03/23/19 19:16:36] module: dsetup32(Mar 30 2011), file: setup.cpp, line: 1727, function: CSetup::SetupForDirectX

    InstallPlugIn() failed.

    --------------------
    [03/23/19 19:17:43] module: dxupdate(Mar 30 2011), file: dxupdate.cpp, line: 6637, function: CMDXInstall::Install

    Failed API: InstallAssembly()
    Error: (0x80070005) - Access is denied.



    Unable to install Microsoft.DirectX.Direct3DX.dll.

    --------------------
    [03/23/19 19:17:43] module: dxupdate(Mar 30 2011), file: dxupdate.cpp, line: 2165, function: ExecuteCab

    MDXInstall::Install() failed.

    --------------------
    [03/23/19 19:17:43] module: dxupdate(Mar 30 2011), file: dxupdate.cpp, line: 5776, function: DirectXUpdateInstallPlugIn

    ExecuteCab() failed.

    --------------------
    [03/23/19 19:17:43] module: dxupdate(Mar 30 2011), file: dxupdate.cpp, line: 6637, function: CMDXInstall::Install

    Failed API: InstallAssembly()
    Error: (0x80070005) - Access is denied.



    Unable to install Microsoft.DirectX.dll.

    --------------------
    [03/23/19 19:17:43] module: dxupdate(Mar 30 2011), file: dxupdate.cpp, line: 5796, function: DirectXUpdateInstallPlugIn

    MDXInstall::Install() failed.

    --------------------
    [03/23/19 19:17:43] module: dsetup32(Mar 30 2011), file: dxupdate.cpp, line: 280, function: CSetup::InstallPlugIn

    DirectXUpdateInstallPlugIn() failed.

    --------------------
    [03/23/19 19:17:43] module: dsetup32(Mar 30 2011), file: setup.cpp, line: 1727, function: CSetup::SetupForDirectX

    InstallPlugIn() failed.

  8. #8
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    Quote Originally Posted by goldgolem View Post
    I finally solved it - my problems is no official instructions for the developers that I could find, on how to make their old game work on new systems. Also seems suicidal business practice not to make you game work out of the box with latest windows, but hey its not their first choice like that i suppose
    Way to solve it and be mad at others for not helping out, then not telling anyone how you solved it.

    You are 100% class.

  9. #9
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    Quote Originally Posted by goldgolem View Post
    I finally solved it - my problems is no official instructions for the developers that I could find, on how to make their old game work on new systems. Also seems suicidal business practice not to make you game work out of the box with latest windows, but hey its not their first choice like that i suppose
    I just downloaded installer from Steam after updating to win 10 and it worked without any issues.

  10. #10
    Community Member Wakkander's Avatar
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    For some reason it isn't a universal issue. I had a friend who likewise had no issue, just installed it and it worked. Last new pc I had it worked without issue. This time though, boom problems galore.

  11. #11
    Community Member SerPounce's Avatar
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    I'm not very tech savy at all. Just built a new PC and did a fresh win 10 install. I had an issue at first, but I Just had to install directx again. It really wasn't a big deal. Maybe I had to "run as admin"? I don't really recall as that would definitely be the first thing I'd try if I got "access denied" and it wouldn't strike me as memorable.
    Sabbath - Sarlona

  12. #12
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    Quote Originally Posted by goldgolem View Post
    I finally solved it - my problems is no official instructions for the developers that I could find, on how to make their old game work on new systems. Also seems suicidal business practice not to make you game work out of the box with latest windows, but hey its not their first choice like that i suppose
    I recently upgraded to a new comp with 10 and it worked with zero issues. Did you do the standard or high graphics version?

  13. #13
    Community Member Chai's Avatar
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    I installed an older DirectX, but at first saw similar (access denied) errors, so I logged onto the hidden admin profile, and installed it there.

    Then I logged onto the regular user admin profile and installed DDO.

    1. Type "Command Prompt" into Windows search or Cortana
    2. right-click on the Command Prompt result that appears and choose "Run as administrator"
    3. After the command prompt opens, type: net user administrator /active:yes
    4. Double check to make sure the command is entered correctly and hit Enter on your keyboard.
    5. After running this command, the prompt will respond with: command completed successfully
    6. Switch to the hidden administrator account by clicking control+alt+delete, then click switch user, and choose Administrator.
    7. Install DirectX 11 (or whatever older DX version you use)
    8. Switch back to the standard user admin account by clicking control+alt+delete, then click switch user, and choose your Windows account.
    9. Install DDO.

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