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  1. #1
    Community Member The_Apocalypse's Avatar
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    Default UI no longer has an External Store choice?

    Seems that under Options>UI, I no longer have the External Store line or checkbox, which is forcing me to use the external store. That would be fine and dandy, except we cannot view custom gear in the external store. I used to have the option to uncheck an External Store line, but, for some reason, it's gone.
    "The body is but a vessel for the soul;
    A puppet which bends to the soul's tyrrany.
    And lo, the body is not eternal,
    For it must feed on the flesh of others,
    Lest it return to the dust whence it came.
    Therefore must the soul
    Deceive, Despise, and Murder men..."

    --A.J.Durai

  2. #2
    Community Manager
    Cordovan's Avatar
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    It depends on your operating system. If you are using a particularly outdated operating system, we may require you to open the Store externally for security reasons.
    Have fun, and don't forget to gather for buffs!
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  3. #3
    Community Member The_Apocalypse's Avatar
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    I am currently using Microsoft Windows 10 Home.
    "The body is but a vessel for the soul;
    A puppet which bends to the soul's tyrrany.
    And lo, the body is not eternal,
    For it must feed on the flesh of others,
    Lest it return to the dust whence it came.
    Therefore must the soul
    Deceive, Despise, and Murder men..."

    --A.J.Durai

  4. #4
    Community Member Bogenbroom's Avatar
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    Quote Originally Posted by The_Apocalypse View Post
    I am currently using Microsoft Windows 10 Home.
    Are you running in Compatibility mode? If you are running as XP or maybe even Win 7, the game may peel back some options. Just a theory.
    Bogenbroom's legion... 102 characters, 3 accounts, and 1 irate wife.

  5. #5
    Community Member The_Apocalypse's Avatar
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    I am not running the game in compatibility mode, and I am using DX11, if that matters.
    Last edited by The_Apocalypse; 03-05-2018 at 12:11 PM.
    "The body is but a vessel for the soul;
    A puppet which bends to the soul's tyrrany.
    And lo, the body is not eternal,
    For it must feed on the flesh of others,
    Lest it return to the dust whence it came.
    Therefore must the soul
    Deceive, Despise, and Murder men..."

    --A.J.Durai

  6. #6
    Community Member Chacka_DDO's Avatar
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    Quote Originally Posted by The_Apocalypse View Post
    I am not running the game in compatibility mode, and I am using DX11, if that matters.
    I wonder how you can activate DX11 and deactivate DX12 on Windows 10?
    I use Windows 10 Home too but as far as I know, DX11 should be included but DX12 is permanently active, but I cannot activate options for DX10 or DX11 in the DDO graphical options.
    The internal shop works for me by the way and the checkbox for the external shop is at the very end of the UI-Settings.
    "Act according to a maxim which can be adopted at the same time as a universal law."
    -Immanuel Kant-

    "Nothing is more fairly distributed than common sense: no one thinks he needs more of it than he already has."
    -René Descartes-

  7. #7
    Community Manager
    Cordovan's Avatar
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    Quote Originally Posted by The_Apocalypse View Post
    I am currently using Microsoft Windows 10 Home.
    Hmm, you should be able to see the external store toggle in the UI settings then. Do you know if you are running a 32 bit or 64 bit version of Windows 10?
    Have fun, and don't forget to gather for buffs!
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  8. #8
    Community Member vryxnr's Avatar
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    Quote Originally Posted by Chacka_DDO View Post
    I wonder how you can activate DX11 and deactivate DX12 on Windows 10?
    I use Windows 10 Home too but as far as I know, DX11 should be included but DX12 is permanently active, but I cannot activate options for DX10 or DX11 in the DDO graphical options.
    The internal shop works for me by the way and the checkbox for the external shop is at the very end of the UI-Settings.
    Windows 10 comes with DirectX12, and despite advertising also having DirectX11.3, it will not show up in the DDO Graphics Options menu as an option. (it will actually be greyed out, not allowing any changes at all)

    In order to fix this, you must manually install an older version of DirectX. Once that is done, the game will detect older versions and ask if you want to use that older version. Say yes to that!

    First though, you have to download an older version. Follow this link: https://www.microsoft.com/en-us/down...s.aspx?id=8109

    Click the big red download button.

    SAVE it to your computer. (you will have to create a folder for it. I used CX but you can make it anything and anywhere)

    Once it's finished downloading, do NOT run. Instead, open the folder yourself, find the DXSETUP.exe file, and double click it to run (or right click to open/run as administrator)

    Follow it's prompts.

    This will properly install older versions of DirectX, allowing you to choose 9, 10, or 11 to use with DDO.

    Start DDO and when it detects that you have older versions of DirectX, tell it to use those versions instead.

    Options > Graphics > Graphics Hardware Level (dropbox for DirectX of your choice)

    I've been using DX11 in windows 10 with no issues.

    note: if you do not manually do this as detailed above, your computer / the web updater will detect DirectX12 on your system and cancel the download/install, because you have something 'better' already.

  9. #9
    Community Member BandVP's Avatar
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    Quote Originally Posted by Cordovan View Post
    Hmm, you should be able to see the external store toggle in the UI settings then. Do you know if you are running a 32 bit or 64 bit version of Windows 10?
    my guess is 32 bit.
    ~Started Playing DDO - 6th June 2011 (Joined Forums In 2014)
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