Two weeks ago I submitted a ticket (regarding a DDOStore mishap). I received a response from CS, which noted a correction they were making to my account to fix the problem. However, I found the correction wasn't successfully applied, so as directed I replied to the email (by hitting "reply," so as not to change the subject line). No response was received, nor was the issue corrected. Later I realized my email adds the "Re:" prefix to all replies. The support email did says, "If you reply, please do not change the default subject line. This will ensure that your update is added to your existing ticket."
Does "Re:" cause problems for the ticket system?