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Thread: Lag

  1. #21
    Death's Dominator Eth's Avatar
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    Quote Originally Posted by Nayus View Post
    No, no, I meant for you to re-install DDO in your computer.
    I know, but that won't help. Read my post.
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  2. #22
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    Quote Originally Posted by Svet View Post
    I don't think DDO is doing bad financially, I know a lot of people that are throwing money at it (myself included). Why not hire people to fix the code that's causing the bigger issues and/or improve the server infrastructure?
    Apparently you missed the whole recent hubbub about Turbine laying off 25% of it's staff recently. I don't think they are going to be hiring ANYONE after a massive layoff like that.
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  3. #23
    Community Member Ghwyn's Avatar
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    what are some good tools to rule out problems on my end
    Gwhyn Saige - heroic and epic completionist, loving the EK build
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  4. #24
    Community Member Seikojin's Avatar
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    Quote Originally Posted by Ghwyn View Post
    what are some good tools to rule out problems on my end
    Dxdiag specs of your machine in a code block would help, as well as results from a speed test.

    Most lag I have seen is client side related to not having the horsepower to run as much as they are pushing the game to run. Most lag I have experienced is due to hordes of mobs on screen doing all sorts of special effects. Again, a limit on the client end.

    Most of the time I see no lag. I am running a dual quad core workstation with 8 gigs of ram. So my only bottleneck is my unsupported video card. I think most people with intel based gpu's will see problems and those with built in gpu's that share ram with the system. Having 8 gigs free for the system and 2 gigs for the gpu should be enough to handle most situations in the game. However, if the gpu offloads complex computations to the cpu, then you will get a lot more lag-like problems.

  5. #25
    Community Member Seikojin's Avatar
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    For temple and fire raids, don't let the dungeon alert appear ever.

  6. #26
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    Quote Originally Posted by Ghwyn View Post
    what are some good tools to rule out problems on my end
    Well, if you have the problem that was literally causing all of mine, a stubborn nature and willing to get REALLY ****y with the cable company help a lot. For this issue noticing it is the problem. For websites, I wasn't having an issue, just on streaming things like Netflix and DDO where it required constant information flow.

    General maintenance of your computer helps a huge amount I've learned along the way, I used to get awful lag when I first started. Defragging regularly, regularly running your virus scanner (an active scan, not just he passive mode to prevent infections), if it's a tower opening it up and vacuuming the dust out (it really is astonishing how much gets in there, and the general performance issues it can cause a computer that we aren't even aware of til we remove it) if a laptop vacuuming the open vents to get what you can out (and running it on a heat sink of some kind), running a malware program remover (anti-viruses don't get all malware that can cause your computer to start chugging because it's not a virus by their definitions but hogs resources).

    Some people have had success reinstalling after every update, but I have not had to do this.

    Some people have been reporting that solid state drives have given them a lot of success, but I have not done this so can't confirm, and at least one person on this thread claims to be using one and it's not helping. I do NOT use a solid state, and I get VERY little lag. Maybe once a month I'll have it for about 20 minutes or so, then it clears up.

    Out of our control is what happened a while back, when pass-through servers are chocking the packets. Unfortunately the tool you need to stop that is voting, and writing senators and congressman that you are pro-net neutrality. Most people will complain about the way places are choking traffic that doesn't make them money, but very few do anything about it.
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  7. #27
    Founder Krell's Avatar
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    I haven't seen the server lag too often recently. By server lag I mean everyone in the party is freezing up and complaining in voice chat. I suspect that happens when server loads are adjusting to a large spike, like a full raid group aggroing 60 mobs at the bottom of the Thunderholme wilderness area or Crystal Cove instances all opening at once. I do see client lag more often. Such as one person in a group getting choppy or disconnecting. Obviously server lag is up to Turbine to address. For client lag many of the suggestions in this thread are helpful such as a reinstall, an SSD drive, and a decent system + ISP plan. Personally if I get a little choppy, it is normally after I have been playing for a while and swapping characters, and just a client restart fixes it. If the OP is seeing party-wide server lag all the time, I can sympathize. Hosting companies (Turbine or their outsourcing company) will have lots of reports available to them for CPU%, memory usage, network traffic, etc. and companies normally review those regularly.
    Ghallanda: Save the newbie, save the world.

  8. #28
    Community Member Knobull's Avatar
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    Quote Originally Posted by Ghwyn View Post
    what are some good tools to rule out problems on my end
    If Norton is present on your system, format your hard disk and re-install your operating system. And never let Norton anywhere near your computer again.

    I suspect that AV and software firewalls are the other half of the inconsistent lag problems that people experience.

  9. #29
    Community Member Hendrik's Avatar
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    Quote Originally Posted by Wipey View Post
    Thanks everybody.
    But should I really get everybody that I do raids with to post here ? That they get lag too ?
    To say same thing as Eth or Alau. 12 people lagging for solid hour and we all have bad isp, bad installation or whatnot ?

    I reinstalled like a month ago ( "Shadow lag" in Deathwyrm anyone ?, hey I guess we all forget cold hard locks then wipe for everybody in the raid ).
    When this happens what do you and your party see in the Net Status Icon? Post those numbers.

    Do a visual trace route, run it continuously. Post those results.


    I know exactly what is causing all of my problems and those of my friends;

    Starts with Alter.net and ends at Turbine. Random packet loss spikes along the whole route.

    And it is just NOT just for DDO.

    Quote Originally Posted by hsinclair
    I heard the devs hate all wizards, bards, clerics, fighters, and fuzzy bunnies and only want us to play halfling barbarian/paladin shuriken specialists!

    It's totally true, I have a reliable source. You better reroll now.
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  10. #30
    Death's Dominator Eth's Avatar
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    Quote Originally Posted by Hendrik View Post
    When this happens what do you and your party see in the Net Status Icon? Post those numbers.

    Do a visual trace route, run it continuously. Post those results.


    I know exactly what is causing all of my problems and those of my friends;

    Starts with Alter.net and ends at Turbine. Random packet loss spikes along the whole route.

    And it is just NOT just for DDO.
    Network connection stays fine. It only starts once everyone is in the raid instance, aka server side can't handle what's going on.
    Probably overloaded due to messed up AI script again. They changed AI with U22 according to release notes. So wouldn't be surprised.
    The shadows in deathwyrm for example had this problem on U20 release. They could get stuck in some kind of weird AI loop causing the whole instance to stop working. As soon as the person, who the shadow was trying to get to, died or released, it instantly cleared up for everybody. This problem was kind of fixed (at least I have not seen it at the end of U21 anymore).
    Not sure if this is back. This time the lag is more of a constant thing. You can still do stuff, but everything is delayed.
    Deathwyrm had some 30 second lag spikes though where no one could do anything.

    I will try and record it next time, so you can get a better clue on what we mean.
    Thelanis - Ethforged - Etherar - Fjirty --- Mitis Mors
    Ghallanda - Ethrayne - Ethryne --- Omnipresence
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  11. #31
    Community Member Hendrik's Avatar
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    Quote Originally Posted by Eth View Post

    I will try and record it next time, so you can get a better clue on what we mean.
    Oh, I have a clue on what you mean as I experience it as well.

    The request for details is to nail down where and what the problem is and to eliminate other sources/causes.

    Quote Originally Posted by hsinclair
    I heard the devs hate all wizards, bards, clerics, fighters, and fuzzy bunnies and only want us to play halfling barbarian/paladin shuriken specialists!

    It's totally true, I have a reliable source. You better reroll now.
    Adventurer, Bug Reporter, Mournlander.

  12. #32
    The Hatchery Wipey's Avatar
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    Yes no yellow connection or anything.

    It's not shadow ai lag, because it happens in Thunder Peak too.
    It's not local connection problem, people from the other side of the world get the same lag too.
    No graphic lag or anything.

    15-30 seconds spikes every 5 or 10 minutes, Eth says he can do stuff, well I can't, my toon is floating in air, spells not landing, no damage numbers, jerky movevement maybe every 5 seconds.

    There is another thing that happens in Thunder Peaks, 2 - 3 seconds delay ALL TIME ( ~40 minutes ).

    In any case, it happen to EVERYBODY at the same time.
    People cussing in different accents. That's the only positive lol !
    Ghallanda

  13. #33
    The Hatchery Wipey's Avatar
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    We might be up to something here. Eth would joke last Friday that everytime I start Blitz we get lag.
    Confirmed today in EH Peaks.

    We would get big ass spike everytime ( whole party for solid 5 + seconds ) someone Examine my Blitzing Ranger. Anyone.
    It might be new buffs or something race/ weapon specific.

    We will try next time with someone else Blitzing.
    Ghallanda

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