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  1. #1
    Hero
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    Default Ruby Eye of Force once slotted give incorrect damage amount.

    I bought one from the store and in the store it says it does 4-16 per level force damage. Once I slotted it, it changed to does 3-12 damage per level.

    Yes, I bugged it. Hopefully the fix will be retroactive since they are twice the price of any other augment.

  2. #2
    Community Manager
    Cordovan's Avatar
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    If you feel you want a refund on the purchase, please get in touch with Account Support. We've corrected the copy in the DDO Store to state the item's actual damage being done, which is indeed 3 to 12 AOE damage per minimum level of the item the Ruby is slotted into. This issue impacts both the Ruby Eye of Force and Ruby Eye of Righteousness: Both (used to prior to today) say they did 4 to 16 damage in the Store description, and in the description of the augment pre-slotted, but that number would change to 3 to 12 damage when slotted into an item. We changed the copy in the store description, and will work to change the description in the augment once purchased.
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  3. #3
    Hero
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    Default

    Thanks for the response Jerry. I'll give them a call and see what I can do.

  4. #4
    Founder Mellkor's Avatar
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    At an only 2% proc rate, you are better off with one that does 1-10 every hit, by far, anyway.
    Cully Clonk, Culpepper Cleric, Culpeppa PvP spec Cleric, Azygoz Clogue
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  5. #5
    Community Member redspecter23's Avatar
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    Quote Originally Posted by Mellkor View Post
    At an only 2% proc rate, you are better off with one that does 1-10 every hit, by far, anyway.
    Are there 1d10 force augments? I was only aware of the elemental ones. He may be going for force specifically for some reason. Or perhaps he can make up the damage loss if he's in a pile of mobs. Yes, if he's attacking a single target that happens to take the element he has slotted then he'll do better with a 1d10 but there are other variables.
    Kaarloe - Degenerate Matter - Argonnessen

  6. #6
    Community Member Ivan_Milic's Avatar
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    Quote Originally Posted by Mellkor View Post
    At an only 2% proc rate, you are better off with one that does 1-10 every hit, by far, anyway.
    No force 1-10 augment, force works on everything.

  7. #7
    Community Member DrawingGuy's Avatar
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    I personally think the augments need to be raised to 5% to be worthwhile, as you're right, the standard DPS augments are about double the per hit average of the new Eye augments. I understand they're providing less max potential as they're AOE procs, but then when you're cleaving/IPSing a group of mobs, your old one will be ticking on them anyways... and AoE procs doesn't help at all, or even hurts on 90% of boss fights (as to where you can control cleaves/IPS). I too bought Eyes off the shop, but as I'm the one that didn't number crunch, it's my fault I wasted my money.

    Please boost the proc rate to bring them in line and make them worthwhile.

  8. #8
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    This is the same logic/math that made arcane archers have a stigma on them back in 2009-2010, even when they could make a TWF or barbarian cry with the right player at the helm.

    Consider, if you leave three guys, that's three chance for the proc on three enemies. Even if the damage per swing per target is half that of a single, you're 50% ahead of the game. It's a brilliant option to include in the game and it's balanced right where it is.
    "I prefer the term, 'Freelance Wealth Redistribution Specialist'."

  9. #9
    Community Member Xionanx's Avatar
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    Quote Originally Posted by Cordovan View Post
    If you feel you want a refund on the purchase, please get in touch with Account Support. We've corrected the copy in the DDO Store to state the item's actual damage being done, which is indeed 3 to 12 AOE damage per minimum level of the item the Ruby is slotted into. This issue impacts both the Ruby Eye of Force and Ruby Eye of Righteousness: Both (used to prior to today) say they did 4 to 16 damage in the Store description, and in the description of the augment pre-slotted, but that number would change to 3 to 12 damage when slotted into an item. We changed the copy in the store description, and will work to change the description in the augment once purchased.
    Soo.. its been 9 months since this was posted and I was just wondering when the ETA is on getting this description fixed. Right now I'm staring at a ruby eye of force on the AH that says 4 to 16 damage..

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