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  1. #21
    Community Member NaturalHazard's Avatar
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    Im starting to feel worried where are all the fan bois to tell me all is well? I need some reassurance.

  2. #22
    Bwest Fwiends Memnir's Avatar
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    Quote Originally Posted by NaturalHazard View Post
    Im starting to feel worried where are all the fan bois to tell me all is well? I need some reassurance.
    53723

  3. #23
    Hatchery Founder Ganak's Avatar
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    Really very much appreciate the support operations and people.

    Sorry to hear the shortening of operations. No worries.
    The Nak Abides - Ascent - Argonnessen
    Tanak Arcarius (TR) ~ Xanak the Irregular (TR) ~ Sanak the Streak (TR)
    Ganak Goblinjuicer (TR) ~ Panak (TR) ~ Wanak Ryuha (TR) ~ Vanak Ahriman (TR)
    Manak Bloodscreamer (TR) ~ Qanak the Absolute (TR) ~ Kanak (TR) ~ Fanak Voltaic(TR)

  4. #24
    Community Member NaturalHazard's Avatar
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    Can I haz real fan boi plze? No fakes!!!!

  5. #25
    Bwest Fwiends Memnir's Avatar
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    Quote Originally Posted by NaturalHazard View Post
    Can I haz real fan boi plze? No fakes!!!!
    Awww...


    53723

  6. #26
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    it's 1:50AM. My ticket was submitted at 1:35AM. Respond to my ticket before you leave forever!

  7. #27
    Community Member NexEverto's Avatar
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    Quote Originally Posted by Cold_blue View Post
    We realize this will impact your ability to contact a live support agent, however by making this change we will be able to provide you with the best possible customer service through our other support venues of emails, the forums, and Twitter.
    The way I read this, in the hours when GM's aren't around to fix the problems I create in DDO (I create a lot, I probably know the whole GM Support Script now...Though it's DDO's fault for letting me create said problems), submitting a report to Twitter is now a valid course of action.

    Sorry Twitter people...
    || Arari - Cleric Rogue || Athyria - Satanic Mechanic || Ethirial - Arcane Archer || Tiarinlasa - Spell Singer || Zirron - Divine Avenger ||


  8. #28
    Community Member Singular's Avatar
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    Wow, sucky-sucky. So much for DDO, I liked this game. Sorry to see it go.

    On the plus side, I get my life back Maybe I'll take up exercise again.

  9. #29
    Community Member Garix's Avatar
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    Quote Originally Posted by Singular View Post
    Wow, sucky-sucky. So much for DDO, I liked this game. Sorry to see it go.

    On the plus side, I get my life back Maybe I'll take up exercise again.
    Reported for swearing!
    Leader of Shrodingers Cat Support Group a Husband and Wife guild on Orien.
    Success consists of going from failure to failure without loss of enthusiasm. Sir Winston Churchill

  10. #30
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    That's terrible timing.

    From 5pm to midnight here in Australia (Eastern).

    Geoff.

  11. #31
    Community Member Garix's Avatar
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    Quote Originally Posted by GeoffWatson View Post
    That's terrible timing.

    From 5pm to midnight here in Australia (Eastern).

    Geoff.
    Yeah it's not great for us Brits but it's a complete kick in the teeth for the Aussies...

    I almost fee sorry for them....almost :P
    Leader of Shrodingers Cat Support Group a Husband and Wife guild on Orien.
    Success consists of going from failure to failure without loss of enthusiasm. Sir Winston Churchill

  12. #32
    Community Member lyrecono's Avatar
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    Quote Originally Posted by slarden View Post
    I wish they would at least say they are working on 2015 plans and will share them with us soon.
    uhmmm, how much would people believe the 2015 plans? how often have they prommised us things?

  13. #33
    Community Member Grosbeak07's Avatar
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    Quote Originally Posted by NaturalHazard View Post
    Im starting to feel worried where are all the fan bois to tell me all is well? I need some reassurance.
    Sorry, was playing Elder Scrolls this weekend.
    Magical Rings are well... magical. - Gandalf

  14. #34
    Founder & Hero
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    I thinks it's a bad idea not to have gms late because people will know that have a better chance to act against the rules and get away with it

    The ANTI-Realms FANBOI NUKE THE REALMS ITS THE ONLY REAL WAY TO BE SURE

  15. #35
    Founder & Hero
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    Quote Originally Posted by Garix View Post
    Reported for swearing!
    I hope you were joking? My sarcasm detector is broken since that sure wasn't swearing

    The ANTI-Realms FANBOI NUKE THE REALMS ITS THE ONLY REAL WAY TO BE SURE

  16. #36
    Community Member Garix's Avatar
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    Quote Originally Posted by Uska View Post
    I hope you were joking? My sarcasm detector is broken since that sure wasn't swearing
    Nope deadly serious......honest He/She said the E word....


    (Hopefully thats reset your sarcasm detector a little)
    Leader of Shrodingers Cat Support Group a Husband and Wife guild on Orien.
    Success consists of going from failure to failure without loss of enthusiasm. Sir Winston Churchill

  17. #37
    Founder & Hero Steiner-Davion's Avatar
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    Quote Originally Posted by bvermeul View Post
    Cold Blue explicitly writes that In-game Support will be available from 9:00 AM to 2:00 AM. That means that from 2:00 AM to 9:00 AM there won't be In-game support.

    And yes, that sucks for people in europe who run into a problem that needs GM support.
    I really don't see how this is a problem for European players, as during that time they will most likely be at work. 2AM EST plus 5 hours to GMT is 7AM. 9AM EST + 5 Hours to GMT is 2PM.

    It is the Pacific/Asia/Australia area players that get shafted by this, as it is during their prime time, figuring at least a 12-14 hour time difference put it starting at 4-6PM for those folks, and not ending until 11PM or 1AM.

  18. #38
    Founder & Hero
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    Quote Originally Posted by Garix View Post
    Nope deadly serious......honest He/She said the E word....


    (Hopefully thats reset your sarcasm detector a little)
    Ok I didn't catch the E word please forgive me.

    The ANTI-Realms FANBOI NUKE THE REALMS ITS THE ONLY REAL WAY TO BE SURE

  19. #39
    Community Member Atremus's Avatar
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    Will be fun TRing from now on... Only do it when you can contact cust support (in case you lose your ED XP)
    Characters: Celemia / Tukson / Thau (Broken link) / Atremus

    “A pessimist is one who feels bad when he feels good for fear he'll feel worse when he feels better.”

  20. #40
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    Quote Originally Posted by NaturalHazard View Post
    Lawl so true!!!

    but yeah sucks for folks down under.
    Pretty much. Mostly the GMs never helped, but sometimes they were great.

    Quote Originally Posted by Steiner-Davion View Post
    I really don't see how this is a problem for European players, as during that time they will most likely be at work. 2AM EST plus 5 hours to GMT is 7AM. 9AM EST + 5 Hours to GMT is 2PM.

    It is the Pacific/Asia/Australia area players that get shafted by this, as it is during their prime time, figuring at least a 12-14 hour time difference put it starting at 4-6PM for those folks, and not ending until 11PM or 1AM.
    Yep. At the moment its 5pm to Midnight. But here is the thing: even though this is our "peak time" the servers are pretty much dead at this time. 20 or 30 people from level 26 to 28 - and most are running stuff on their own or with guilds/friends so there are generally no more than 1 or 2 LFMs. Sometimes none at all in the Epic range.
    Last edited by Jasparion; 03-03-2014 at 05:46 PM.

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