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  1. #1
    Community Member
    Join Date
    Mar 2010
    Posts
    61

    Default No enrollment plans found for this subscription.

    I just came back from a 3 year hiatus. I can can log into the game and see my chars, they look ok but I cannot play WF as I am currently premium. When I try to create a subscription at myaccount.turbine.com I don't have the option to sign up for a sub only to enter a game card although my billing info is good to go.


    At the top of the screen is this:

    No enrollment plans found for this subscription.

    Resume Game Subscription
    To reactivate your subscription, select a subscription plan and enter a payment method in the fields below. Click the Submit button to resume your subscription.

    But there is no option to select a subscription plan or to submit anything???


    At the bottom it will allow me to enter a game time card.
    Last edited by qwert-y; 02-25-2014 at 10:41 PM. Reason: amended

  2. #2
    Community Member
    Join Date
    Feb 2014
    Posts
    2

    Default

    I'm having the same problem but I want to upgrade to VIP for the first time. I'm just seeing the No enrollment plans found error and the only way to upgrade is getting a game time card. :c

  3. #3
    Community Member
    Join Date
    Aug 2013
    Posts
    1

    Default Same Problem

    Hmmm no answers at all...?

  4. #4
    Community Member Fenricus's Avatar
    Join Date
    Mar 2011
    Location
    UK
    Posts
    74

    Default Same situation...

    Quote Originally Posted by Silvahri View Post
    Hmmm no answers at all...?
    Tried reinstating my subscription after a month's absence, only to get the "No enrollment plans found for this subscription."

    I also have a Lotro account, which seems to be displaying the options just fine, but no matter what I try, the DDO Vip screen will only show the above message, and the option to input a game time code, which I have no intention of doing.

    Ticket submitted about 11 hours ago, still no response of any kind.

  5. #5
    Community Member
    Join Date
    Feb 2014
    Posts
    2

    Default

    Its up again! They resolved it. ^^

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