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  1. #1
    Community Member sephiroth1084's Avatar
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    Default Petition: Close A Small Problem & any other not completable quests!

    I'm getting really tired of running a quest only to find that it cannot be completed due to some bug, then waiting for a GM to respond, only to be told that there is nothing that can be done.

    Turbine, you keep closing quests that have a bug that makes completion too easy, that allows players to skirt some challenge in the quest. CLOSE THE QUESTS THAT CANNOT BE COMPLETED!

    Just close them! What point is there in leaving it open if it cannot be completed? Just to frustrate your already irritated player base?
    Useful links: A Guide to Using a Gamepad w/ DDO / All Caster Shroud, Hard Shroud, VoD, ToD Einhander, Elochka, Ferrumrym, Ferrumdermis, Ferrumshot, Ferrumblood, Ferrumender, Ferrumshadow, Ferrumschtik All proud officers of The Loreseekers. Except Bruucelee, he's a Sentinel!

  2. #2
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    I'm with you that its super frustrating and they should close them, but just want to point out for anyone else you might read this: Small Problem is scheduled to be fixed on Tues with U20.
    Last edited by Drwaz99; 11-10-2013 at 09:19 AM.

  3. #3
    Bwest Fwiends Memnir's Avatar
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    /signed
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  4. #4
    Community Member sephiroth1084's Avatar
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    Quote Originally Posted by Drwaz99 View Post
    I'm with you that its super frustrating and they should close them, but just want to point out for anyone else you might read this: Small Problem is scheduled to be fixed on Tues with U20.
    Pardon me if I don't hold my breath.

    Still, the Turbine policy should be that they close quests that are bugged beyond completion.
    Useful links: A Guide to Using a Gamepad w/ DDO / All Caster Shroud, Hard Shroud, VoD, ToD Einhander, Elochka, Ferrumrym, Ferrumdermis, Ferrumshot, Ferrumblood, Ferrumender, Ferrumshadow, Ferrumschtik All proud officers of The Loreseekers. Except Bruucelee, he's a Sentinel!

  5. #5
    Community Member sephiroth1084's Avatar
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    I keep up with most news on the forums (and do my fair share of trolling), yet I haven't come across anything indicting that the quest was bugged. No one in my party knew, and no one in another group doing the quest at the same time knew.
    Useful links: A Guide to Using a Gamepad w/ DDO / All Caster Shroud, Hard Shroud, VoD, ToD Einhander, Elochka, Ferrumrym, Ferrumdermis, Ferrumshot, Ferrumblood, Ferrumender, Ferrumshadow, Ferrumschtik All proud officers of The Loreseekers. Except Bruucelee, he's a Sentinel!

  6. #6
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    "A Small Problem" is bugged in such a way that prevents completion? I wish I knew that before successfully completing it a week or so ago.

  7. #7
    Community Member Deathdefy's Avatar
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    Quote Originally Posted by PhotoRob View Post
    "A Small Problem" is bugged in such a way that prevents completion? I wish I knew that before successfully completing it a week or so ago.
    On EE the final fight doesn't spawn, and Brawnpits (therefore?) refuses to acknowledge he is standing at the end caravan. Or didn't when I last ran it over a month ago anyway.

    EDIT: I do feel bad about not complaining on the forums about this now to be honest. After opening a ticket at the time and having no response for 30 mins and buffs running out I just went to bed and forgot about it since it's one of those 'once per life if that' quests to me.
    Last edited by Deathdefy; 11-10-2013 at 10:21 AM.
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  8. #8
    Community Member sephiroth1084's Avatar
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    Quote Originally Posted by PhotoRob View Post
    "A Small Problem" is bugged in such a way that prevents completion? I wish I knew that before successfully completing it a week or so ago.
    Thanks for being so snide.
    Quote Originally Posted by Deathdefy View Post
    On EE the final fight doesn't spawn, and Brawnpits (therefore?) refuses to acknowledge he is standing at the end caravan. Or didn't when I last ran it over a month ago anyway.

    EDIT: I do feel bad about not complaining on the forums about this now to be honest. After opening a ticket at the time and having no response for 30 mins and buffs running out I just went to bed and forgot about it since it's one of those 'once per life if that' quests to me.
    Wish people had complained about it on the forums, too. Then I wouldn't have spent 25 min waiting for a group to get together, 45 min in the quest, and then another 45 minutes standing at the end of the quest with Brawnpits and no final fight spawned, waiting for a GM to reply, then talking to a GM who said that there's nothing they can do, then waiting for 10 minutes for a senior GM, before finally saying **** it and logging off.

    I'd be even more ****ed if, like one of my fellow party members, I had had an XP potion run down while we were in there.
    Useful links: A Guide to Using a Gamepad w/ DDO / All Caster Shroud, Hard Shroud, VoD, ToD Einhander, Elochka, Ferrumrym, Ferrumdermis, Ferrumshot, Ferrumblood, Ferrumender, Ferrumshadow, Ferrumschtik All proud officers of The Loreseekers. Except Bruucelee, he's a Sentinel!

  9. #9
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    Quote Originally Posted by sephiroth1084 View Post
    Pardon me if I don't hold my breath.

    Still, the Turbine policy should be that they close quests that are bugged beyond completion.
    I'm with ya. Your no more a skeptic than I. It was more of info post than a statement that it will be fixed. Things listed as being fixed tend to be the ones that aren't actually fixed.

  10. #10
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    I agree. However, I have run EE small problem 3 times since it's been broken, each time a gm completed the quest.

  11. #11
    Community Member sephiroth1084's Avatar
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    Quote Originally Posted by DrakHar View Post
    I agree. However, I have run EE small problem 3 times since it's been broken, each time a gm completed the quest.
    Mind sending along that GM's name? Maybe we can ask to speak with him/her when the GM we get isn't helpful?

    In my case, first the GM closed my ticket (and the ones my party submitted after mine was closed) without comment. Then I sent a new ticket saying in the text that I know GMs have the power to trigger quest events (such as getting the end fight to spawn), and that simply closing my ticket is not a solution.

    The GM finally contacted me, and said that they were unable to help in this quest in particular, saying if they could do something, they would have. They said that in this case, they could not spawn anything, complete it, or open the chest.

    I would have been okay with the quest just being completed for me at that point, but I wasn't asking for it.
    Useful links: A Guide to Using a Gamepad w/ DDO / All Caster Shroud, Hard Shroud, VoD, ToD Einhander, Elochka, Ferrumrym, Ferrumdermis, Ferrumshot, Ferrumblood, Ferrumender, Ferrumshadow, Ferrumschtik All proud officers of The Loreseekers. Except Bruucelee, he's a Sentinel!

  12. #12
    Community Member Ryiah's Avatar
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    Quote Originally Posted by sephiroth1084 View Post
    CLOSE THE QUESTS THAT CANNOT BE COMPLETED!
    Or better yet teach their DMs how to properly do their job.
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  13. #13
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    Quote Originally Posted by sephiroth1084 View Post
    Mind sending along that GM's name? Maybe we can ask to speak with him/her when the GM we get isn't helpful?

    In my case, first the GM closed my ticket (and the ones my party submitted after mine was closed) without comment. Then I sent a new ticket saying in the text that I know GMs have the power to trigger quest events (such as getting the end fight to spawn), and that simply closing my ticket is not a solution.

    The GM finally contacted me, and said that they were unable to help in this quest in particular, saying if they could do something, they would have. They said that in this case, they could not spawn anything, complete it, or open the chest.

    I would have been okay with the quest just being completed for me at that point, but I wasn't asking for it.
    It was three different GMs. All three did the same thing: completed the quest. They could not trigger the endfight, and they could not open the chest. we got the xp, favor, and end reward.

  14. #14
    Community Member sephiroth1084's Avatar
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    Quote Originally Posted by Ryiah View Post
    Or better yet teach their DMs how to properly do their job.
    I've long since given up on that. These days, the few times I bother putting in a ticket, it's on the gamble that I'll get one of the few GMs who knows what they're doing, and how to do it, and cares enough about their job to not just reflexively hit "Close" while sitting at their desk with their feet up and watching their soaps or porn.
    Useful links: A Guide to Using a Gamepad w/ DDO / All Caster Shroud, Hard Shroud, VoD, ToD Einhander, Elochka, Ferrumrym, Ferrumdermis, Ferrumshot, Ferrumblood, Ferrumender, Ferrumshadow, Ferrumschtik All proud officers of The Loreseekers. Except Bruucelee, he's a Sentinel!

  15. #15
    Community Member bartharok's Avatar
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    So its EE taht is broken? I ask since ive run it on heroic elite yesterday, and didnt have any trouble, or is it epics in general. If its just EE, i DONT think its should be shut down, being warned about it is something else.
    Dystopia = utopia achieved

  16. #16
    2014 DDO Players Council Flavilandile's Avatar
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    Hmm, what's the problem with Small Problem ?

    I ran it on Heroic Hard, Epic Normal and Epic Hard during the last two weeks and didn't notice anything.
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  17. #17
    Community Member bartharok's Avatar
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    So it IS just EE.
    Dystopia = utopia achieved

  18. #18
    Community Member sephiroth1084's Avatar
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    Then they should disable EE for the quest, or put up a big warning on the entrance window.
    Useful links: A Guide to Using a Gamepad w/ DDO / All Caster Shroud, Hard Shroud, VoD, ToD Einhander, Elochka, Ferrumrym, Ferrumdermis, Ferrumshot, Ferrumblood, Ferrumender, Ferrumshadow, Ferrumschtik All proud officers of The Loreseekers. Except Bruucelee, he's a Sentinel!

  19. #19
    Community Member bartharok's Avatar
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    Quote Originally Posted by sephiroth1084 View Post
    Then they should disable EE for the quest, or put up a big warning on the entrance window.
    Dont know how they could do that, but they should put a warning at login.
    Dystopia = utopia achieved

  20. #20
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    yah. i was a little surprised to see this post also.. ran it on heroic elite (twice) maybe a week... week and a half ago. had no problem.


    very odd

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