Appreciation in all aspects, even when someone tries and fails, goes a long way.
There is no troll-bane weapons on the forums, and I'd figure it wouldn't help here, but if you don't like how things work with Turbine, take your funds and find another game. Instant gratification isn't going to happen with any technology. To grouse the way you did is juvenile and reflects a nasty presumption that payment directly equals results.
There are many other things I'm sure that the developers and administrators must do to keep the game running, much less working to your standards. If you think you can do better, go build a game and let us know where to return the "favor" you just dished to Turbine.
Maybe my Monk gameplay is rubbing off on me, but I despite unjust comments like this.
If you can't say something nice, be quiet and wait as do the others. Negatives don't fix anything. If a developer were to read this, do you actually think it would motivate them to fix anything for anyone, much less for you?