I didn't post this to argue. I posted it to echo the concerns of people other than me, who have talked candidly to me about their issues with the current state of DDO. I agree with the people who say that 2 out of 3 of the Devs in the conversation appear to genuinely care about the game, but caring about the game and caring about the community are actually different things.
If I may hypothesize: I assume that the forums are looked upon with disdain by DDO management--from their point of view, the community here has three types of people:
1. People looking for answers. THE most important reason for this message board to exist. This group of people help the devs disambiguate the more esoteric procedures in the game into a simpler, and sometimes much less interesting, form.
2. 'Fanbois' of the game. These are people who will love DDO no matter what. This group of people dislikes open criticism because they believe that it will cause the game to shut down somehow. These people are useless to devs unless they want to know they did a good job (even when they don't.)
3. Complainers, rabble-rousers, and Teh_Troll. I put Teh_Troll separately in this list because he is legendary in his ability (kudos to sirgog as well) and even though he fully admits to being a troll, he is also knowledgeable and a valuable asset to the community at large. As a matter of fact, the complainers are the 'pain center' of DDO, and are the most valuable resource the developers have. If you can get these guys to tell you that you did a good job, you HAVE done a good job.
I started in category 1 and am now in category 3. I still play DDO quite often even though I complain, but I see a rapidly approaching end point. The fun isn't as easy as it once was. The grind is more apparent. The itemization from MotU alleviated that quite nicely, but it is gone now.
If any of you want to 'argue' with my post, you are arguing with a wall. I will engage in debate with you if you come up with valid points. I have heard none. My original point stands fairly unblemished, and to reinforce my argument, not a single dev has chosen to chime in (with a dev I.D. instead of pretending to be a user.) I welcome any and all discussion.