If I could sit down with Turbine and express one idea, it would be this.
This is a game, not a hamster and cheese maze experiment. MMO's are about the freedom to go do the things that are fun, and be entertained. It seems like all the updates lately, whether we liked them are not, are designed with the mentality of forcing players to do something you want.
For example, And while I LOVE the new quest ransack system, I can objectively look at it and realize it's whole purpose is to force players who DO enjoy just grinding a small amount of content away from it. Players like me existed that did everything once on elite and leveled our third life tr's without a problem and went about our business. But forcing the other players to that style when it wasn't something they enjoyed because you want them to play more content vs. them to play more content wasn't cool.
I can't help but wonder if this saga tr inclusion was because Shadowfell didn't sell well. I'm astonished at the number of people I run into that don't have it so can't play with me when I'm in there, it's huge. However, mostly the reason I'm happy I bought it was the sheer amount of xp tomes and skill tomes that can with it, I have a lotta toons, and more than got my money's worth. The adventure areas are awesome, but a lot of players don't do adventure areas like me. But the quests...they weren't fun like Motu. There weren't enough of them for a lot of people to justify spending the money on in these times. If you wanted to sell it, making it more like Motu instead of so scaled down would have been a far better idea than forcing anyone who TR'S to buy this pack.
We're not hamsters, we're people. We get that you need to earn livings, we really do. It's why I'm vip, and don't mind paying expansions. However, like any business, if you're currrent product isn't doing well, don't alienate your customers by forcing them to play it by changing the rules on them, put your effort into making the next product spectacular and entice us to buy it and play it. You're not selling us x amount of quests, you're selling us fun. Remember that. Also remember that just like I don't get to decide what is fun for all the players around me, neither do you. Putting the tr into a mechanic so many players dislike is trying to force the hamster to go where you want with the cheese, not selling a quality product to your players.