To Turbine: If people are complaining in General, then it's for a good reason, and they obviously want everyone to see this. Trying to sweep the obviously problematic issue under the rug will not make the unhappy customers any happier. This is embarassing.
To the players: Please keep posting the threads, and tell EVERYONE you know or meet in-game about this. The more this info spreads the better. Let's get a steady flood of angry threads and canceled subs (if anyone's still subbing) in here. If we can post them faster than they delete them and maybe keep their interns up a few nights, then maybe, just MAYBE, they'll get how big the problem is.