Why are we angry. i know I am talking for a lot of players (And, ofc, not for all):
There is no relevant end game as of now. I deeply believe that once you start expaning the game in wide, not lenght (adding more content, not adding more levels), there will be an endgame and I will actually enjoy playing on capp. Right now, there is very little reason because of few broken mechanisms and limited selection of worthwile content. Thus, TRing became our end game. And instead of agreeing to that situation and making it easier for us to TR and wait out the time that it will take you to make end game relevant, you decided to make it very, very much harder or paid service. In the situation where TR was reasonably "free" service for years, doing it in situation like this is... unwise and causes what you sees on the forums now.
That is why people are so angry at you. Even i will, unfortunately, stop playing till next update if this goes live.
Why is end game irelevant?
A year and a half ago, you devaluated most of the epic gear we had that time. Its okay, that how MMOs work. Untill Shadowfell, we had certain amount of balance in game, that was okaish. End game was limited, but there were items, challenges and experience points we all wanted from many different packs.
That changed with Shadowfell.
You added 3 more levels, made our chars stronger via them. You changed random gen loot - its much, much more boring now, but in certain areas, it is also much, much more powerfull than named items. by changing the loot, you made it actually VERY easy to get the "end game gear" - random gen in teh right combination will eventually drop anywhere and since the repertoire of random gen effects became much, much smaller, its only a question of short time.
You Introduced Shadowfell, that many people, me included, arent very happy about. And with it, you introduced New Named items, that are.... garbage. I could you one of those items. One item that I would actually use from the entire expansion (easide from the guaranted sheltering ring) and I am a TR-holic, so I have a use for a lot of flavoured stuff. But not from Shadowfell.
So, why run it? For fun? Shadar-kai are not my idea of fun, they are pain in the back.
For empowering my character via tomes? +3 tomes are reported to drop in EE stormhorns. I personally havent seen +4 book since Shadowfell went live. People are guessing there are no dropping (outside raids). And no one is reporting dropping any, as far as I know, outside of raid. Untill you fix this, there nothing to drop.
So what else is to do on capp? Raid? With the release of the raider box, CITW will become ghosttown. That will leave us with FoT... and VoN. Rest of the raids is... rare now. With the raiding scene very quiet, no long term interesting quest loot and a challenge removed from most of pre-shadowfell quests via empowering us with 3 more levels and 3 more feats, what are suppossed to do in the end game?
Very little important gear, very little real challenge, very small raiding scene, there is really not much to do on capp.
So, we TR. And in situation like this, you decide to make it harder, much harder for us.
That is why we are angry.
(Please, dont be nasty to Turbine here. There are lots of other threads now where you can do that. I did it there. I would like this one to stay)