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  1. #621
    Community Member Qhualor's Avatar
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    he didn't say anything about BTA, actual cost for a Heart of Wood and said sagas is still the focus. i don't feel like we won or got something compromised, so have to wait and see what they come up with. i feel like i shouldn't leave the bridge just yet.

  2. #622
    Community Member Havok.cry's Avatar
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    I agree, this should continue. It is not finished yet.
    Matt Walsh:
    But Truth is eternal, so it can never be old or new. It never ‘was’ or ‘will be.’ It just ‘is.’ It always ‘is.’

  3. #623
    Hero Marcus-Hawkeye's Avatar
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    I'm staying on the bridge. While it's nice to have communication... there is a difference to being hearing something and listening to something

  4. #624
    Community Member Qhualor's Avatar
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    Producer Glin posted in his thread he cant answer right now on the bind status and to be patient. ive been standing on the bridge since Friday, i got time.

  5. #625
    Community Member gordgray's Avatar
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    Thumbs down dumb remarks

    Quote Originally Posted by Nestroy View Post
    And still we grow.

    Please, for all players from other servers, roll up a toon on Wayfinder and join us there. We need your assistance!
    went there non could give a reason what thy needed help with just a bunch of dumb remarks when ask to bad.
    The Rogues Guild - Sarlona
    How did that get in here? Hay give that back O that’s yours? Sorry
    Gordgray Gord of gray Hawk Rogues do it from behind

  6. #626
    Time Bandit
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    We are now 300 !!!!

    >> Kicks a Saga NPC down the hole

  7. #627
    Hero Marcus-Hawkeye's Avatar
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    Quote Originally Posted by gordgray View Post
    went there non could give a reason what thy needed help with just a bunch of dumb remarks when ask to bad.
    were you the guy talking to memnir?

    I ask because if you were we're doing his trivia game atm, and many people are afk. I'm sorry we didn't respond. I figured someone else would. My bad.
    Last edited by Marcus-Hawkeye; 10-21-2013 at 08:30 PM.

  8. #628
    Community Member azrael4h's Avatar
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    Quote Originally Posted by bsquishwizzy View Post
    I’ll tell you why this is.

    I grew up in a small business. It was a family-run business for – I dunno – maybe 50, to 60 years. My Dad left, started how own place, then bought out the family establishment. He was successful.

    The one thing back then was that you catered to the customer – the customer was always right. That credo still exists these days, but there are few and far between who actually believe this.

    Now, I never went into the family business, nor did any of my siblings. I went into software. And I will tell you this: there is a certain type of arrogance when it comes to software vendors. It existed a long time ago with the notion of the “dumb user,” especially in software designs. But people took that to mean that people who are not tech savvy are someone stupid, which is NOT the case. You walk in to a coffee distributor, for example, and they may not know how to do sales receipts on your system, but they know their business backwards and forwards. You assume these people are somehow “dumb” and your project WILL be a disaster by the time you leave.

    Despite any lack of knowledge that someone may have about technology and whatnot, you R-E-S-P-E-C-T your customer. They didn’t get to be successful over the long haul by being idiots. Likewise, someone pays a dollar for an hours work of whatever entertainment you software provides, you assume that this is one of their hard-earned dollars that the customer chose to spend on your product. You respect the work they had to do to get that dollar in the first place, and appreciate that they chose to spend it on your stuff.

    However, people nowadays take a lot of this for granted. Maybe because we are several generations away from the Great Depression, where that hard-earned dollar was something genuinely special? I really don’t know. I mean, I could give you stories of my family members during that time, and the depravations that they had to go through – it was a rough time for a lot of people. But when things were prosperous, virtually EVERYBODY appreciated what they had. Nowadays? It is like no one respects anything. I mean, it is true of the customers as well as the service providers, but it seems that service providers take for granted the whims and desires of people spending their money on their product. I guess the assumption is that there is always a much larger pool of people that they can attract by doing A, B, and C. But, to be honest, no one is going to play your game for very long if you continually **** all over the people who like it for the sake of attracting someone new. All “revolving doors” have parts that wear out, and this holds true with a player-base.

    And the further you get away from working directly with the customers, the more of an arrogant, condescending ass you become. And make no mistake, the people making some of these decisions are the people who are as far away from the player-base as their job description allows. It’s their “vision”, not your desires that matter.

    Don’t get me wrong: I’m one of those condescending asses. The difference is that my “vision” usually works, and it is something that a customer can identify with. Mainly because I have a very LONG history of having to work directly with customers, and I can figure out what they want often times before they ask for it. Not always, but quite a bit of the time.

    But not a lot of people in this industry can say the same thing.

    Customer service nowadays is something handled by offshore reps, and not by decision-makers directly. They get paid far too much money to have to deal with the “little people” who pay their salary.

    And I am a full-on free-markets guy. This is just the way things trend. And the only way you’re going to fix it and earn a little respect is to pull their short-curlys and put their salary in jeopardy. There is lots of competition out there for DDO, and they can ill-afford to lose players. So if they are not going to respect the wishes of their customers, their customers should pick up their marbles and go somewhere else.

    Just a suggestion.
    I'll add my agreement with this; I had much the same formative experience in a family business when I was a teenager. Retail, so I was always working with a customer. Occasionally working on their car as well. I sold a lot of tools that way.

    The thing Glin and the rest at Tubine think they can ignore is this: you cannot silence people. Word of Mouth is far more effective advertising than any other. I've put a couple business under by driving away customers, and have driven a lot of people to not buy Nissans for what one dealership did. In DDO's case, I've only held off because I like playing with my guild; I no longer pay them anything since they no longer are worthy to receive my money. But I do not recommend this game to anyone. When talking about games, as far as most know, I only play single-player games. That's because I cannot, in good faith, recommend any Turbine product due to their shoddy treatment of customers.

    This is the internet, word of mouth goes a long way. When you have dozens, if not hundreds, of people bad mouthing you, it means more people are less likely to try your product. The saying "there's no such thing as bad publicity" is about as truthful as anything coming out of a politician's mouth. For every one disgruntled customer, you lose at least 20 potential customers. I learned that in retail, and it's been proven true in every place I've worked since. One place is barely hanging on, another is approaching bankruptcy, probably by summer of next year. Yet another lost 75% of their business, and is only still there because of massive tax breaks that made the company more money than that location did otherwise. The same thing happened to Chrysler and GM and Ford; they mistreated their customers, and lost business. Two of them went bankrupt. The other had to put their own name and logo up as collateral in order to secure loans to survive without bankruptcy. Turbine is doing the exact same thing here.
    It was the night before Hogswatch....

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  9. #629
    Bwest Fwiends Memnir's Avatar
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    Another 120 minutes of Trivia Amazement! These are just too much fun.
    Some familiar faces tonight - as well as many, many new players!

    Tonight's final score card was as follows:
    Doneandout 1, Ayngel 3, Stridsvagn 11, Turoneleeve 1, Moonunit 8, War 4 + Eleventy, Vivala 2, Jibbrael 2, Terdbind 2, Pointless 2.000001




    If the protest continues (and the general vibe on the Bridge is that although Glin has made a statement - it's not enough to call off the Protest) I WILL be doing more Trivia nights as my schedule allows. I need to double-check when I'm working, and I will post new Trivia Events accordingly.



    Thanks everyone! It's y'all who make this event as awesome as it is.
    53461

  10. #630
    Community Member vampiregoat69's Avatar
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    WOW after the kind of BS Tech support I did not get tonight ******** is losing me for good. I am taking my money else where and finding a game that when I PAY money for tech support I GET SUPPORT. Not the answer we are coming to help then tell us TOUGH LUCK put in bug report and restart quest.

  11. #631
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    Quote Originally Posted by Memnir View Post

    If the protest continues (and the general vibe on the Bridge is that although Glin has made a statement - it's not enough to call off the Protest)
    I've gotta disagree with this, they're making heroic hearts stay available at the twelve, so what further problems are there? In the statement:


    As of this writing, Update 20 will not remove the Heart of Wood from the Twelve barter NPC. Next steps will be discussed at a later date, but eventually commendations will be the preferred method of exchange – ideally this is preferred by most players, today that is not the case and we are acting accordingly.
    So, I'm out. To you guys staying I wish you luck, but honestly I no longer know why you're still doing it.

  12. #632
    Community Member Deathdefy's Avatar
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    They're keeping tokens [EDIT: for a while at least, and they also apparently intend to keep heroic TR accessible which was why I cared about tokens at all] so I'm out until that's retracted.

    Thanks very much for the good times organizers, participants and thread trolls. You all made this magical.
    Last edited by Deathdefy; 10-21-2013 at 11:24 PM.
    Khyber: Aggrim (Completionist!)
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    Blind insta-kills floating eye balls.

  13. #633
    Community Member EnjoyTheJourney's Avatar
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    Quote Originally Posted by Deathdefy View Post
    They're keeping tokens so I'm out until that's retracted.

    Thanks very much for the good times organizers, participants and thread trolls. You all made this magical.
    What I read in Glin's post was that tokens aren't being eliminated right away. However, that system will be "deprecated" (that's the term being used) in the future. The question of BTC and BTA isn't resolved, nor is the question about what role content that is now usable for accumulating tokens might have (if any) after they finish "deprecating" the tokens system.

    Did I miss something?

  14. #634
    Community Member whereispowderedsilve's Avatar
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    Quote Originally Posted by EnjoyTheJourney View Post
    What I read in Glin's post was that tokens aren't being eliminated right away. However, that system will be "deprecated" (that's the term being used) in the future. The question of BTC and BTA isn't resolved, nor is the question about what role content that is now usable for accumulating tokens might have (if any) after they finish "deprecating" the tokens system.

    Did I miss something?
    Nope, you got it spot on. Heh.
    http://dillonpfaff5.wix.com/theob Sign this!!!: http://goo.gl/vS6htg

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  15. #635
    Community Member Qhualor's Avatar
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    despite Producer Glins thread, just wanted to update that the protest is still going on the bridge in Wayfinder. we are still accepting guild invites and people are still joining. unfortunately, i am unable to post pics to show players that are still here.

  16. #636
    Community Member Deathdefy's Avatar
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    Quote Originally Posted by EnjoyTheJourney View Post
    What I read in Glin's post was that tokens aren't being eliminated right away. However, that system will be "deprecated" (that's the term being used) in the future. The question of BTC and BTA isn't resolved, nor is the question about what role content that is now usable for accumulating tokens might have (if any) after they finish "deprecating" the tokens system.

    Did I miss something?
    Nope. The box I needed ticked was "easy heroic TR-ing will stay" which it apparently will.

    If the protest to you is about more than that I'd stay on the bridge.
    Khyber: Aggrim (Completionist!)
    All of my builds are grossly out of date. Just roll a human or drow mechanic / assassin rogue thing.
    Blind insta-kills floating eye balls.

  17. #637
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    Quote Originally Posted by Teh_Troll View Post
    .

    Thankfully I'm a wanted troll.
    More like an arch-troll, or an ascended troll. Evolved away from the normal trollish weaknesses. Paragon troll?

    Quote Originally Posted by Ytteri View Post
    OK, so should the occupiers disperse now? I feel like we ought to give them a chance and see what they've come up with.
    My personal suggestion is to acknowledge the devs are opening communication and to thank them for that. If you are still concerned with the other issues (as to the new items being BtC and the rates they drop vs. cost), then continue to sit on the bridge. Even if you are not concerned, consider still stopping by once in a while for the solidarity you had shown previously.

    Quote Originally Posted by Edrogar View Post
    Hmn, get back to me when you learn how to stage a real protest.

    I remember my first ban in starwars galaxies, it was for taking part in a mass protest in c-net star port by thousands of payers on each server, causing all the servers to constantly crash all night, that's a real in game protest.
    People gathered in protest; devs have started to amend previous statements and decisions based on this. So far, I think that's a real protest, and a successful one at that.
    Anything can be explained by drunken wizards.

    "Hey! I got a piece of the +1 Butter Knife of Victory! Ah-oh, wait, wait. It's just a crummy, normal +1 dagger of ghostbane..."

  18. #638
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    Due to players still occupying the bridge and still new players joining the protest guild, I proudly welcome all protesters to Day 4 of the sit-in. It now lasts non-stop more than incredible 72 hours(!) on Wayfinder, Marketplace #1, #2 and #3.

    To summarize shortly what happened in the last 24 hours out in the the web, here a small Link collection of people all over the world recognizing and acknowledging this outstanding "doing nothing":


    English
    http://massively.joystiq.com/2013/10...heart-changes/
    http://mmofallout.com/player-protest...update-in-ddo/
    http://www.freetoplay.tv/news/what-d...a-ddo-protest/
    http://www.reddit.com/r/MMORPG/comme..._protest_true/
    http://animationews.com/dungeons-and...heart-changes/
    http://www.gamestreat.com/MMO/News/1...t-changes.html
    http://www.mmorpg.com/discussion2.cf...d.html#5998113
    http://www.gamergeoff.com/category/ddo/
    http://www.neogaf.com/forum/showthread.php?t=700741
    http://massively.joystiq.com/2013/10...t-controversy/
    http://www.gamergeoff.com/power-to-the-people/
    http://www.tentonhammer.com/ddo/news...f-wood-changes

    *new*
    http://www.gamergeoff.com/the-last-r...l-write-today/
    http://samiusgurobo.com/2013/10/21/did-i-rage/
    http://massively.joystiq.com/2013/10...-game-protest/


    German
    http://www.buffed.de/Dungeons-und-Dr...te-20-1093562/
    http://games.de/news/dungeons-and-dr...erungen-176811
    http://gilde-darksociety.de/ipb/inde...pdate-20-r1540

    *new*
    http://www.buffed.de/Dungeons-und-Dr...teste-1094162/
    http://games.de/news/dungeons-and-dr...date-20-177028


    French
    http://www.mondespersistants.com/new...ngement:28359/

    *new*
    http://www.mondespersistants.com/new...-grogne:28387/


    Videos
    http://www.youtube.com/watch?feature...&v=ILF8GZoHaCk


    Join the sit-in!
    Last edited by Lanhelin; 10-24-2013 at 10:55 AM.

  19. #639
    Community Member kmoustakas's Avatar
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    Good job and thank you!

    * It may not be much, but it's more than nothing

  20. #640
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    Quote Originally Posted by kmoustakas View Post
    Good job and thank you!

    * It may not be much, but it's more than nothing
    tyvm - there are a few more sites, but all of them relinking to either massively, buffed or mondepersistantes which I actually didn't link here because of repeat.

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