Page 2 of 2 FirstFirst 12
Results 21 to 37 of 37

Thread: GM Logs

  1. #21
    Community Member
    Join Date
    Nov 2007
    Posts
    21

    Default

    Quote Originally Posted by AzB View Post
    Apparently, it's no longer their account. It will only be given back if Turbine decides to be nice and let them come back.

    I'm not sure what notification you need. You duped stuff, you can't log on. Busted!
    First of all, I didn't dupe stuff, I didn't get busted and I have full access to my account and characters, thank you very much.

    Clearly these accounts still belong to players, not Turbine (made clear by Tolero's explanation of what is going on). I was able to tell my guildies that their accounts are being fiddled with because I can actually log into the game and communicate with them out of the game. But what about everyone else? You don't think that you deserve to know if someone else is playing on your account? Maybe you personally don't care, but I definitely know people who care about others playing on their account.

    If Turbine decides that they want to punish players by removing duped items then great, that was made clear last week. But if they are going to log into players' account and mess with them, they need to 1) tell us that this is within Turbine policy and what situation this happens in (I'm not convinced this is within policy since I know people who WANTED to give access to GMs and still had to go through several steps to consent, but at least we got a partial response on this by Tolero) and 2) players with accounts that were messed with need to be notified, it can be as simple as "we logged in, deal with it" but they need to be notified. Right now, some people weren't even told they have been banned and their accounts are being logged into...

    This isn't about exploiters "getting away with it", this is about people being properly notified of what is going on

  2. #22
    Community Member Hendrik's Avatar
    Join Date
    May 2006
    Location
    Bell's Brewery, MI.
    Posts
    10,991

    Default

    Quote Originally Posted by Qmulate View Post
    Tolero said that publicly on the forums, not a GM. Unfortunately she also closed the thread. Before that post, people were not even believing reports that GMs were logging in as characters. People whose OWN characters were being played did not know about this.

    I don't think it's too much to let people know that their own accounts are being accessed. This isn't about what Turbine can "legally" do but what they should or should not do. I personally think that manually logging into characters without telling anyone or without the player's consent is pretty shocking.

    It shouldn't be up to friends and guildies to tell players what is happening to their account... They should be notified that this is what's happening.

    Heck I know people with banned accounts that haven't even been officially told they are banned... And now they find out that their characters are being messed with too!?
    Once you violated the ToS/EULA they can do anything they want with your characters and the best part, you agreed to it.

    Quote Originally Posted by hsinclair
    I heard the devs hate all wizards, bards, clerics, fighters, and fuzzy bunnies and only want us to play halfling barbarian/paladin shuriken specialists!

    It's totally true, I have a reliable source. You better reroll now.
    Adventurer, Bug Reporter, Mournlander.

  3. #23
    Community Member Hendrik's Avatar
    Join Date
    May 2006
    Location
    Bell's Brewery, MI.
    Posts
    10,991

    Default

    Quote Originally Posted by Qmulate View Post

    If Turbine decides that they want to punish players by removing duped items then great, that was made clear last week. But if they are going to log into players' account and mess with them, they need to 1) tell us that this is within Turbine policy and what situation this happens in (I'm not convinced this is within policy since I know people who WANTED to give access to GMs and still had to go through several steps to consent, but at least we got a partial response on this by Tolero) and 2) players with accounts that were messed with need to be notified, it can be as simple as "we logged in, deal with it" but they need to be notified. Right now, some people weren't even told they have been banned and their accounts are being logged into...

    This isn't about exploiters "getting away with it", this is about people being properly notified of what is going on
    They did notify everyone and everyone agreed to them doing it.

    You, I, everyone in DDO agreed to it.

    Quote Originally Posted by hsinclair
    I heard the devs hate all wizards, bards, clerics, fighters, and fuzzy bunnies and only want us to play halfling barbarian/paladin shuriken specialists!

    It's totally true, I have a reliable source. You better reroll now.
    Adventurer, Bug Reporter, Mournlander.

  4. #24
    Community Member
    Join Date
    Nov 2007
    Posts
    21

    Default

    Quote Originally Posted by Hendrik View Post
    Once you violated the ToS/EULA they can do anything they want with your characters and the best part, you agreed to it.
    Which would be completely fine by me if the person was told they violated the TOS/EULA and it was Turbine policy to log into accounts of those that are banned.

    I'm not making this up, I have a guildy was was banned, but never told. He called the phone support, they referred him to in-game support which never got back to him. When I saw him online I figured he somehow got them to revert the ban... but no, he has no idea what is going on, why he was banned, how long he is banned for or what GMs are doing logging into his characters

  5. #25

    Default

    Our guild ran into an interesting twist with this. Last night, we noticed that a guildie who had been absent for a very long time (guild roster says her other characters last logged on 1 year 8+ months ago) had logged in with one of her less-played characters. Which seemed rather odd that she'd log in to something other than her main after such a long break, and she apparently didn't say anything to anyone. Today I see Tolero's post about how GMs can log in to our characters for the purpose of disciplinary action. It seems pretty clear to me that a GM logged in to her character, and I don't see how it could possibly be discipline-related seeing as she hadn't logged on in such a long time. It's unclear if it messed with our number of active accounts either, I haven't really kept track.
    Recently completed a very slow Completionist adventure, playing each class until I was bored. My son (Henry) randomly picked the next class from the ones I hadn't done yet.

  6. #26
    Community Member Hendrik's Avatar
    Join Date
    May 2006
    Location
    Bell's Brewery, MI.
    Posts
    10,991

    Default

    Quote Originally Posted by Qmulate View Post
    Which would be completely fine by me if the person was told they violated the TOS/EULA and it was Turbine policy to log into accounts of those that are banned.

    I'm not making this up, I have a guildy was was banned, but never told. He called the phone support, they referred him to in-game support which never got back to him. When I saw him online I figured he somehow got them to revert the ban... but no, he has no idea what is going on, why he was banned, how long he is banned for or what GMs are doing logging into his characters
    A very good reason why one should always make sure account info, specifically email, is current and up to date as well as any spam filers modified to allow contact from DDO.

    Turbine DID tell your friend the policy, it is up to him/her to read it and not just scroll to the bottom and hit Yes.

    Quote Originally Posted by hsinclair
    I heard the devs hate all wizards, bards, clerics, fighters, and fuzzy bunnies and only want us to play halfling barbarian/paladin shuriken specialists!

    It's totally true, I have a reliable source. You better reroll now.
    Adventurer, Bug Reporter, Mournlander.

  7. #27
    Community Member
    Join Date
    Nov 2007
    Posts
    21

    Default

    Quote Originally Posted by Hendrik View Post
    A very good reason why one should always make sure account info, specifically email, is current and up to date as well as any spam filers modified to allow contact from DDO.
    That's what I told him too! But he says he verified his info and checked his spam email, and receives regular mail from Turbine. And frankly I'm willing to believe him, he has a better track record than Turbine does.

    Turbine DID tell your friend the policy, it is up to him/her to read it and not just scroll to the bottom and hit Yes.
    We both know that the EULA and TOS are there to protect Turbine from legal consequences. That is not the proper means of communication with players. That is why we have community reps and why the release notes don't get published in the EULA. You're not wrong, legally speaking Turbine can do whatever they want, whether we exploit or not, agree or not. They could delete your characters today and make all mine wear pink docents, nothing either of us can do about it. But if you run a game based on what you can legally do, your players will complain, I don't think it is too much to ask for communication, even if it is the "deal with it" type, at least it would be in the open...

  8. #28
    Community Member
    Join Date
    Mar 2006
    Posts
    118

    Exclamation ASSumption...

    Quote Originally Posted by AzB View Post
    And the righteous indignation ensues.

    Give it up. You did wrong. Be a man, admit it, take your pill and get back in the game.
    I am posting here so clearly I am not banned so that was a poor guess, do you want to try again? I have however had a point where Turbine was required to access my account (due to a name change issue brought about by Reincarnation following the server merge) and their policy as stated is being violated.

    If there are logs of what transpired while they were on my account I want to see them since I felt I was missing items or at least they were no longer in the same location as when I logged off. I am also concerned when I see characters that are running around that are not being controlled by the account owner – is this Turbine or is it someone else?

    Quote Originally Posted by AzB View Post
    Apparently, it's no longer their account. It will only be given back if Turbine decides to be nice and let them come back.
    I'm not sure what notification you need. You duped stuff, you can't log on. Busted!
    You are also mistaken, regardless, by their own policy they are required to send you an email if there is action against your account. The fact that they cannot even manage THAT correctly is why I am concerned about the above.

  9. #29
    Community Member Vallar's Avatar
    Join Date
    Feb 2010
    Posts
    130

    Default

    Quote Originally Posted by Qmulate View Post
    Tolero said that publicly on the forums...
    I didn't know that she said that and she isn't a GM -- I realize now who this is or kind of at least. However, I am simply saying some companies actually do that.

    In either case, I'd say the best place to handle this situation is NOT on the forums. As you can see it is all opinions while you seek the official resolution or at least a formal complain should be directed to Turbine I'd say through e-mails.
    Regardless, I really find it a bit shocking that they would access your account without telling you. I understand that they would do so as part of the procedure to resolve an issue -- it is in the end a troubleshooting step. But I doubt and highly suspect they would do it for personal gain. I was once a volunteer GM in another MMO and I know what GMs can do and what perks they get and I can tell you, logging into another player's account is pointless for what they can do/get on their play characters.

    On another different note, some companies hold such logs as confidential and part of their own admin work and not viewable to public and rightly so (it may contain sensitive information like server info and network data) maximum they might provide (in other companies) the name of the person who logged and his status. But I king of get the feeling the OP is trying to say there is someone inside Turbine trying to get them or so because it is a bit weird that Turbine would get someone from the street to access their account without their consent to get their items.
    I am the architect of my own destruction...

    How to Group With Clerics

  10. #30
    Founder & Hero Uska's Avatar
    Join Date
    Jan 2006
    Location
    Phoenix
    Posts
    22,876

    Default

    Quote Originally Posted by Qmulate View Post
    Tolero said that publicly on the forums, not a GM. Unfortunately she also closed the thread. Before that post, people were not even believing reports that GMs were logging in as characters. People whose OWN characters were being played did not know about this.

    I don't think it's too much to let people know that their own accounts are being accessed. This isn't about what Turbine can "legally" do but what they should or should not do. I personally think that manually logging into characters without telling anyone or without the player's consent is pretty shocking.

    It shouldn't be up to friends and guildies to tell players what is happening to their account... They should be notified that this is what's happening.

    Heck I know people with banned accounts that haven't even been officially told they are banned... And now they find out that their characters are being messed with too!?
    People who cheated have not right to expect anything except for PUNISHMENT!!! and PAIN!!!! and they should feel extremely happy that they aren't permabanned.

    The ANTI-Realms FANBOI NUKE THE REALMS ITS THE ONLY REAL WAY TO BE SURE

  11. #31
    Community Member Zzevel's Avatar
    Join Date
    Dec 2008
    Location
    Madison, WI
    Posts
    781

    Default

    Quote Originally Posted by Uska View Post
    People who cheated have not right to expect anything except for PUNISHMENT!!! and PAIN!!!! and they should feel extremely happy that they aren't permabanned.
    +1seriously... If it were up to me they would lose more than eq...

  12. #32
    Community Member PermaBanned's Avatar
    Join Date
    May 2013
    Posts
    4,559

    Default

    Quote Originally Posted by Qmulate View Post
    Maybe you personally don't care, but I definitely know people who care about others playing on their account.
    Nobody's playing anybody's account. The GMs aren't logging in and running quests, distributing stat points or making other build decisions. What they're doing is logging in and de-exploiting inventories. That's not playing.

    As for your friends, they exploited severely enough to get their accounts banned and inventories corrected. They have no rights. If they're your guildies, tell 'em about it in Vent (or whatever platform y'all use) and be quick about it! What did Turbine do? Ban them from the forums too? Where's the "my stuff is being messed with without my consent!" rage? Where's the "they better not delete any of my legit stuffs or else...!" rage?

    I've got a boat load of popcorn here just waitin' for 'em!
    Now excuse me while I wander off to arm myself with Grilled Cheese Sandwiches and hunker down behind my Armored Beer Refrigerator, while I have the UFO's take control of the Congresional Wives with the help of the International Cocaine Smugglers and the Evil Geniuses for a Better Tomorrow

  13. #33
    Community Member
    Join Date
    Aug 2010
    Posts
    787

    Default

    Quote Originally Posted by Qmulate View Post
    First of all, I didn't dupe stuff, I didn't get busted and I have full access to my account and characters, thank you very much.

    Clearly these accounts still belong to players, not Turbine (made clear by Tolero's explanation of what is going on). I was able to tell my guildies that their accounts are being fiddled with because I can actually log into the game and communicate with them out of the game. But what about everyone else? You don't think that you deserve to know if someone else is playing on your account? Maybe you personally don't care, but I definitely know people who care about others playing on their account.

    If Turbine decides that they want to punish players by removing duped items then great, that was made clear last week. But if they are going to log into players' account and mess with them, they need to 1) tell us that this is within Turbine policy and what situation this happens in (I'm not convinced this is within policy since I know people who WANTED to give access to GMs and still had to go through several steps to consent, but at least we got a partial response on this by Tolero) and 2) players with accounts that were messed with need to be notified, it can be as simple as "we logged in, deal with it" but they need to be notified. Right now, some people weren't even told they have been banned and their accounts are being logged into...

    This isn't about exploiters "getting away with it", this is about people being properly notified of what is going on
    lol. You have no rights to know. seriously, RTFE (Read the fascinating EULA) you agreed to. You, exploiters, me, everyone here. They have absolutely no "duty" to inform anyone about anything.

    Now, I guess exploiters and their friend can start talking about what is morally right from turbine. Yeah... what is morally right toward exploiters.... Please, go that way. I have a lot of butter popcorn to eat while you and exploiters will do that :-D.

    Anyway - I like those saying "It is still my (their) account!". No, it is not. Even my nonbanned account is not mine. It doesnt belong to me. RTFE (Read the fascinating EULA)

    /popcorn

  14. #34
    Community Member AzB's Avatar
    Join Date
    Jun 2012
    Posts
    1,556

    Default

    Quote Originally Posted by BFD20001 View Post
    I am posting here so clearly I am not banned so that was a poor guess, do you want to try again?
    "You" was meant as a general statement, not you specifically. I was not accusing you, I don't know you at all.

    And it's not very hard to create an account here on the forums that is not related to your online account, so the fact that you're posting doesn't mean that you weren't banned. And again, I'm not saying you did dupe. I'm just stating a fact.

  15. #35
    Community Member AzB's Avatar
    Join Date
    Jun 2012
    Posts
    1,556

    Default

    Quote Originally Posted by Qmulate View Post
    First of all, I didn't dupe stuff, I didn't get busted and I have full access to my account and characters, thank you very much.
    As mentioned to the other fellow that took it personally, "you" was a general pronoun not specifically you. I was not saying you were duping. I was just stating that you (or I) should expect repercussions if we were to cheat. And it may not be pretty.

    To complain about the methods, to look for technicalities, etc is to ignore responsibility. I have very little respect for someone who hides behind technicalities when they make a mistake. (And I'm not talking about you)

  16. #36
    Community Member Vallar's Avatar
    Join Date
    Feb 2010
    Posts
    130

    Default

    Quote Originally Posted by BFD20001 View Post
    Or you know you could have just read the quote…
    I did, I just didn't know she wasn't a GM. Thought that is just a GM.

    Anyway, I see what do you mean now. But in all honesty, if the items were moved at the time that your account was accessed, then in that case it is them. The problem arises if there are items missing.

    If you are for example worried why doing a name change would require moving items or even accessing inventory and therefore don't feel comfortable with what happened... well, in the time I worked as a GM I learned that there is nothing called unrelated in game coding. One bug involved item disappearance in the game was temporarily resolved (until the patch was live) by asking the player to flag himself as LFG and then unflag himself then zone (moving from one area to another and get a loading a screen). Silly, but it worked and it didn't work if we told the player to just zone instead of the first step.

    But if this doesn't sway your mind (and I doubt it would), why not send another letter instead of the forums? It worked once, should work again.
    I am the architect of my own destruction...

    How to Group With Clerics

  17. #37
    Community Manager Cordovan's Avatar
    Join Date
    Nov 2010
    Location
    Boston Area, MA
    Posts
    15,769

    Default

    I'm not going to elaborate further on Tolero's explanation of what's been going on, since it sufficiently explains things. I agree with an above poster that the forums isn't the appropriate venue to handle the OP's issue. Closing this thread.
    Have fun, and don't forget to gather for buffs!
    Submit DDO Bugs through: ddobugs.turbine.com
    Follow DDO on: Facebook Twitter Google+ Pinterest
    Join us on Twitch!



Page 2 of 2 FirstFirst 12

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  

This form's session has expired. You need to reload the page.

Reload