Turbine, I cannot believe that you still have not fixed first-time login DC problems. This is horrible, widespread and something that should be your top priority. I'm aware there are workarounds, but that isn't the point. "I" can deal with it, but imagine how many people this has driven away. Imagine how many new people start the game and face this the first time they try to create a toon or login to play.
Why hasn't this been fixed? This should be TOP priority.