I don't understand why, if you are trying to make the harbor more friendly to new players, you would take away the NPC with a big smile and a checkmark on her head that gives you bags that you really need as a new player and instead make the bags simply appear in your backpack after getting specific but not in any way required quests granted.
Bring Mari Mosshand back! Heck, make her a kobold saga npc and have her sent you off to kill a few hundred kobolds in the sewers and reward you with some ooze beating equipment or something.
The "new harbor" is pretty backwards, all in all. We came in on a ship, but are dropped off at the lighthouse, with no sign of a boat in sight.
One of the only true-to-Eberron-lore quests, Recovering the Lost Tome, which occurs in the library housed in the ancient lighthouse, has been inexplicably moved to the Harbormaster's House.
I am trying to recruit a couple of new players. They liked Korthos but when we got to the harbor, it doesn't make sense. One has completely lost interest and the other humors me and logs in once a week, but it's definitely not the enthusiasm I hoped he would build for the game. The non-intuitiveness of the new harbor has really made it hard to get anyone hooked.
I figure someone at Turbine has a reason for it and thinks it is pretty awesome but from a new player's standpoint, it is confusing and off-putting, I don't expect it will get fixed, but for goodness sake, at least let new players get their bags from Mari!