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  1. #1
    Community Member
    Join Date
    Jan 2010
    Posts
    68

    Default I need YOUR help .. Support is ignoring me

    Long story short:
    I can log into the game, but not to a server (with my main account)
    everything works fine for my newly created account

    Problem:
    I do not get any responce to the ticket or the thread in forum
    https://www.ddo.com/forums/showthrea...onnect-problem

    Question:
    What shall i do to get some attention?
    (posting in general toppic came to mind - obviously)
    King regards - a ddo addict

  2. #2
    Community Member Arianka's Avatar
    Join Date
    Apr 2013
    Posts
    469

    Default

    Quote Originally Posted by yovoli View Post
    Long story short:I can log into the game, but not to a server (with my main account)everything works fine for my newly created accountProblem:I do not get any responce to the ticket or the thread in forumhttps://www.ddo.com/forums/showthrea...onnect-problemQuestion:What shall i do to get some attention?(posting in general toppic came to mind - obviously)King regards - a ddo addict
    call 1-855-wbgames

  3. #3
    Community Member
    Join Date
    Jan 2010
    Posts
    68

    Default

    sadly i´m from germany ..
    and i kind refuse to give skype money again..
    i just tried it ... and I do not want to end up in a custumer line .. waiting for my 10€ to be gone .. again

    ..
    maybe i did something wrong .. but paying 10€ for nothing .. sucks

  4. #4
    Founder
    Join Date
    Feb 2006
    Posts
    4,619

    Default

    Quote Originally Posted by yovoli View Post
    Long story short:
    I can log into the game, but not to a server (with my main account)
    everything works fine for my newly created account

    Problem:
    I do not get any responce to the ticket or the thread in forum
    https://www.ddo.com/forums/showthrea...onnect-problem

    Question:
    What shall i do to get some attention?
    (posting in general toppic came to mind - obviously)
    King regards - a ddo addict
    Assuming you made your ticket here?:

    http://support.turbine.com/ics/suppo...?style=classic

    As long as you haven't received a response saying they can't help you, all you can do is wait. I have made several tickets this year and they always respond and usually are very helpful.

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