It is really boring to see people shouting everywhere because they cannot play online game for day or two. You guys really do not have anything else to do? And so many people keep spam threatening about cancelling their vip subscription and leaving game. Well most old players do not want to lose all what they achieved and they won't leave gamebecause it is offline for couple of days. If you want to leave game because you have nothing to lose as you didnt go too far / did not spend too much time on it then do whatever you want. You wont gain anything by moaning, especially with fact that nowadays more worthy customer is more paying customer. And these customers are mostly hardcore gamers who do not leave game easily. I know it is frustrating if you have a not working product but we all already know this.
Instead of complaining you could show your understanding and patience. Turbine team is not bunch of amateurs, you can check career section on turbine.com and check the requirements for every job. If you say "i have no more patience, turbine should focus more on bug fixing", then you should know that DDO must have messy and big code and it is not so easy to do fix a bug in 5 minutes because nothing is perfect. And when they fix a bug then something else can be screwed because of dependencies, and there are a lot of things to do for every developer. And complaining makes them to work on even bigger pressure. I would not be happy as a developer if people would keep writing bad things about (partially) my job, he is also a human. Also Turbine is part of Warner Bros, and it is not company that focuses only on creating games, it is not World of Warcraft made by Blizzard that does nothing else but produce games. Maybe I also should mention shadowfell release date was 19th august few months before so they had to create working version of the game in limited time, really you expected that to be bug-free?
I also appreciate Turbine's customer support, sometimes very nice people help with issues and explain the details how to avoid them in future. Bug caused I bought items in bigger quantity than I wanted and also my turbien points got under 0 and became bugged. I kept items and they refunded my Turbine Points and I never was a VIP.
I appreciate what Turbine does, it must be stressful for them, maybe im not satisfied with all that Turbine does but I am only a player, a mere snack for Turbine dragon, I would like to see epic restless isles with epic titan raid, epic vision of destruction raid and tier 4 alchemical crafting to make LoB raid worth doing and rebalacing old epic items. But as a player I have to accept what Turbine offers, they are not here to work on everyone's personal wishlist.
yea agree and not only is ddo experiencing this problem but all major MMOS are all unable to log