Euro player here - could not log in last night
This afternoon still cant log in
This is turning into a 24hour downtime already .....
Any ETA on a resolution to login issue???
The keyword is they are continuing to investigate, which tells me they still don't know the issue and are no closer to making a repair. We are still in a diagnosis phase, which means I should have plenty of time to burn the BBQ before game servers are restored.
Oh and as a side note... Never ever and I mean never BBQ with gasoline. I almost lost two eyebrows.
Now it says "failed to read authentication response." Progress? Maybe this might be up today sometime.
progress... to the log in screen...then disappointment. Keep working on it guys... You can do it, yes you can! I WILL play today!
But on the heels of the most bone-headed and destructive decision Turbine has yet made (re: lost raid completions), can you really fault people for being outraged? It's just a perfect storm. Yes, there are more constructive ways of venting frustrations than slinging childish names at Turbine, but people have a right to be angry. Turbine has dropped the metaphorical ball so many times in the last couple weeks that they do not deserve the benefit of the doubt anymore.
The lack of good manners in this forum is unbelivable.
First: it's a game.
Second: ok you paid for it but nobody autorized you to be unrespectful to devs.
Then.. surely Turbine has some faults but i am sure it's a matter of hours to solve the downtime issue.
As many of you i don't agree with some 'political choices'
For example i don't understand why to continue to upgrade a game now 6 years old.
They should stay in their own garden (Eberron) without trying to appeal ppl with Forgotten Realm expansions or whatever.
Yesterday in game i was chatting with so many players who said that they haven't yet bought any of the FR expansions and they wouldn't do that..
Anyhow: to everybody who is shouting: ''scandal scandal they are trying to steal us money'' think well about the fact that
to maintain a 6yo game in good state you must have a team, i don't think there is an hamster who turns the gears in devs quarters.
Every day i play this game i think ''wow.. free to play, it's a real miracle''.
The second and obviously bigger issue is why Turbine has not done anything to fix an issue they have been having since the first of August. I don't know many people that would be able to not do their job, or do it very badly, for a month with out being fired.
Copied Directly from PANDO FB
Pando shared a link.
We have some bittersweet news.
On August 31, we will be shutting Pando down.
Please visit our main site to learn more.
It's been an amazing ride thanks to you all. Thanks for sharing!
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Amynath Xy-na Mo'hd, Liran Cohen, Sungok Lim and 3 others like this.
Michele Nell NO! I love Pando!!
August 5 at 9:09am · 4
Dezzi Lu oh man!! This is horrible!
August 5 at 9:15am · 2
Shellie Zaleta Sorry to hear this. A program I've used and loved for years.
August 5 at 9:15am · 2
August 5 at 9:25am · 1
John Bailey This news really sucks.
August 5 at 9:26am · 2
Jacob Evans So is this Microsoft doing the rebranding thing?
August 5 at 9:35am · 1
Tamar Elderton Sad to hear this, as I loved Pando, although since discovering WeTransfer I just use that these days.
August 5 at 9:39am · 1
Troy Binnebose I think you everyone an explanation on why your shutting down!!!! If its Microsoft buying it or what ever everyone deserves a reason why
August 5 at 9:43am via mobile · 3
Juani Rodriguez Sanchez I don't like thies I love Pando!
August 5 at 12:57pm · 1
Lorraine DiVitale Herwig Cassini Hate to see you go Pando!!!
August 5 at 1:15pm · 1
Mike Piccirillo that stinks, back to burning a cd rom then hand delivering it - sneaker net is back! where the heck are my floppy diskettes? lol
August 5 at 1:38pm · 1
August 5 at 9:39pm · 1
Kari Peterson what a shame
August 5 at 9:40pm · 1
Denis-bruno Romand Noooo *** why ????????
August 6 at 3:44am · 1
Jean Transcene very sad with that bad news
August 6 at 8:37am
Vaping Crazyhorse this stinks.. what bs closing such a useful program.. nothing sweet about this news just lots of bitter!!!!
August 7 at 1:24am · Edited
Rodrigo Antón Bad news. Why?? I dont understand
August 8 at 3:36pm
Rodrigo Antón What is the sweet part of the news??
August 8 at 3:38pm
Taimoor Raza can we know the reason of shutting down???plz
August 15 at 3:22am
Frank DeVos So, when did you tell those that rely on Pando? Those that have contracted with Pando
2 hours ago
Sorry to say, but WB and Turbine are responsible for this downtime. PANDO gave notice at least "27 DAYS" prior (By the date(s) shown above) that they were shutting down their services! So, if this was the case, then why in the hell were there no corrective actions taken by WB or Turbine prior to this!!
I work for a company just like this. Somewhere there's an executive who knows about these ongoing problems, but doesn't care because they'll still get a yearly bonus for a job well done.
So I started having this issue yesterday around noon. I was playing DDO just fine until then. I left my house came back to find DDO was no longer running and I could not get past the "Installing Pre-Reqs" window. I sent in a few tickets to support, which requested a zipped copy of my msinfo file for my machine. That was yesterday afternoon and I have not heard back yet.
Turbine I would recommend you invest more into customer relations. It would not be hard to include this forum thread in your automatic replies related to this issue so your customers are aware that you guys are trying to fix the problem.
What is your game plan for moving forward? Are you working the issue now? Are you guys not doing anything because today is a holiday? What sort of compensation are you considering in light of your product not being available over the weekend?
~ Archangels ~Grimmlock (Heroic Completionist Life 15); Saulot (Life 3); Leviathian (Life 5); Flogging Molly; Mithriss; TheBoondock Saynts; Bushmils; Humblebeard; Guinnesss.Tiocfaidh ár lá
got to the login screen then it threw some error code about authentication,or something like that.atleast its not stuck on that pre requisit screen anymore.little closer to getting to play i hope
Regardless of the technical issue, this was a holiday weekend (in the US) and the LENGTHY downtime is demanding of considerable compensation by Turbine to their customers. This took down LOTRO also. I'd recommend about 10000 turbine points or a free month of VIP for EVERYONE.
I have played this game since the first year, I have seen long outages, I survived and I keep playing. Of course I have read the things I agreed to at one time or another and realize most of what you have said is just plain and simply untrue. Turbine never claims you will have uninterrupted play time and deliberately warns you of this. What? You didn't know? You couldn't be bothered to find out what you agreed to? What a sweet way to go through your life. What an adventure life must be for you! How many frivolous lawsuits have you started?
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