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  1. #81
    Community Member rest's Avatar
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    Default

    Quote Originally Posted by Seljuck View Post
    Same problem... Twice today.. Early morning and now. ;/ Submit tickets guys.. here u have link:

    http://support.turbine.com/ics/suppo...&deptID=24001&
    Done.

  2. #82
    Community Member
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    Feb 2011
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    90

    Default

    Bingo ever player even us VIP cant launch game the launchers is down.



    Turbine Help please!

  3. #83
    Community Member
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    Dec 2009
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    18

    Default Bump

    Same here. Creating a ticket as well. To the raid I was in I hope you don't wait too long. Guess I should check forums before relogging to clear the gray wall bug with the Mac client.

  4. #84
    Community Member Lucian_Navarro's Avatar
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    Mar 2006
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    443

    Default Installing Pre-Reqs

    Noticed that my Season's Herald Enhancements keep getting fubar during logoff (costing me a fortune to reset each crash). Now I am stuck on this screen. Bravo

  5. #85
    Community Member chance2000's Avatar
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    Dec 2008
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    347

    Default Same here

    Stuck on launcher.
    Not all who wander are lost. I am not lost, I am just exploring.
    Smigit F25 (Leg Dread 5), Xappit w20 (tr), Tamix C20,Smigitjr Tmp R 22, Tamik 14 P (3rd life,) , Xsong bard 20, Smigit5 arti 21, Xappet 20 AA, Smigit6 D22 (fw2), Tamok Fvs 20 Smoxfeat monk 16 Taggem Wf Pally 14 others. Leader Circle of Destruction Argonnessen

  6. #86
    Hero
    Join Date
    Jun 2007
    Location
    SW United States
    Posts
    2,776

    Default

    Count me in as well. We going to start a over/under on how ling this lasts?

    Tracing route to gls.ddo.com [74.201.102.13]
    over a maximum of 30 hops:

    1 2 ms 1 ms 3 ms 10.1.10.1
    2 12 ms 8 ms 8 ms 96.120.0.69
    3 15 ms 8 ms 8 ms te-9-1-sr01.placitas.nm.albuq.comcast.net [68.86
    .183.77]
    4 10 ms 9 ms 10 ms te-9-3-ur01.sandia.nm.albuq.comcast.net [68.85.6
    5.110]
    5 10 ms 10 ms 9 ms te-8-3-ur01.montbel.nm.albuq.comcast.net [68.86.
    182.54]
    6 10 ms 9 ms 9 ms te-8-3-ar01.albuquerque.nm.albuq.comcast.net [68
    .86.182.13]
    7 19 ms 20 ms 19 ms te-0-0-0-8-cr01.denverqwest.co.ibone.comcast.net
    [68.86.91.25]
    8 18 ms 18 ms 19 ms he-3-11-0-0-cr01.denver.co.ibone.comcast.net [68
    .86.89.29]
    9 34 ms 36 ms 34 ms 68.86.85.218
    10 31 ms 32 ms 31 ms be-17-pe02.1950stemmons.tx.ibone.comcast.net [68
    .86.83.122]
    11 32 ms 35 ms 35 ms 66.208.229.170
    12 92 ms 40 ms 32 ms 0.xe-5-1-4.XL4.DFW7.ALTER.NET [152.63.99.105]
    13 * * * Request timed out.
    14 70 ms 70 ms 71 ms 0.ge-9-1-0.GW15.BOS4.ALTER.NET [152.63.24.46]
    15 76 ms 71 ms 72 ms internap-gw.customer.alter.net [152.179.134.214]

    16 70 ms 71 ms 71 ms border1.te7-1-bbnet1.bsn003.pnap.net [63.251.128
    .43]
    17 70 ms 71 ms 74 ms turbine-7.border1.bsn003.pnap.net [64.95.76.202]

    18 76 ms 81 ms 72 ms 74.201.102.106
    19 72 ms 71 ms 71 ms 74.201.102.166
    20 * * * Request timed out.
    21 * * * Request timed out.
    22 * * * Request timed out.
    23 * * * Request timed out.
    24 * * * Request timed out.
    25 * * * Request timed out.
    26 * * * Request timed out.
    27 * * * Request timed out.
    28 * * * Request timed out.
    29 * * * Request timed out.
    30 * * * Request timed out.

    Trace complete.

  7. #87
    Community Member
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    Nov 2009
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    11

    Default

    Figures the natives wanted dinner and I cannot get back in now since I closed my client to go cook.

  8. #88
    The Hatchery SisAmethyst's Avatar
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    Default

    Quote Originally Posted by kittiara View Post
    Thanks for the link to submitting a ticket maybe if everyone does it they will do something!!! I am having major DDO withdrawals, can I have some cheese to go with my whine please? Metal, get the violin out gonna need it over here lol

    ... here ya go!
    * We have collectable bags, hell even hireling folders, but can I have that 6-pack for my potions please?
    * Having already a past life on the dieng EU servers, I rerolled here and started from scratch as I like the game and the community, so lets see what awaits me here

  9. #89
    Community Member
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    Sep 2009
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    Default

    Quote Originally Posted by vengfarga View Post
    Just talked to game support. They are aware, they are under fire!
    Fix is being fixed but advice was try 'n log in every 15 mins or so and see how it's doing. The relevant kobolds have been stirred from their caves, etc.
    However, when I said it's middle of the night here, the suggestion to go sleep for a few hours and come back to a repair. No ETA available but that really does seem cos no ETA available.
    thanks, good to know the kobolds are working on it

    now we just need turbine to upgrade them to double barreled kobolds livin' on the edge!
    www.legendsguild.eu A light RP guild that's moved from Keeper in Europe to Thelanis
    Play DDO in 3D, for fweeeee! how to use coloured 3D glasses with DDO.
    East? West? Which way's that? Putting East and West back on the (mini)map
    Tired of chasing blue dots? Find a speed or striding item, vets are hooked on them and you will be too!

  10. #90
    Community Member
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    Mar 2006
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    15

    Default

    Quote Originally Posted by Dodoroq View Post
    same same... oh well. I should not have logged out :-(

    It sucks that you logged out and can't get back in... but to be in the middle of a quest, change instances through a portal and crash.. then not be able to get back in REALLY sucks. It isn't my fault that you crash every third time you change instances and then this is salt in the wound.

  11. #91
    Community Member
    Join Date
    May 2012
    Posts
    2

    Angry Fix it!

    Also getting the issue, and sent a ticket, also took a screen shot of the error which the jerk side of me is considering "submitting" for screen shot of the week

  12. #92
    Community Member Jedthered's Avatar
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    Sep 2010
    Posts
    42

    Default just got off the phone with support

    They say network issue. No estimate to resolution. I asked them to update facebook, twitter and forms. So lets see how long it takes to type a few entries for them 5:36 est now

  13. #93
    Community Member witchboy2012's Avatar
    Join Date
    Jul 2010
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    15

    Unhappy

    Logged out to run to Target to grab Kitteh Kibble that was on sale, come back and bammmmmm no joy Gets stuck on Installing Pre-reqs.


  14. #94
    Community Member Venanthallas's Avatar
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    Jul 2013
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    3

    Default

    im not able to get in either... same stuck point on "installing pre-reqs" anyone submit a ticket or anything yet?

  15. #95
    The Hatchery SisAmethyst's Avatar
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    Quote Originally Posted by ReaperAlexEU View Post
    thanks, good to know the kobolds are working on it

    now we just need turbine to upgrade them to double barreled kobolds livin' on the edge!
    Well they maybe should go back and use hamsters instead, kobolds take too much off work with their union...
    * We have collectable bags, hell even hireling folders, but can I have that 6-pack for my potions please?
    * Having already a past life on the dieng EU servers, I rerolled here and started from scratch as I like the game and the community, so lets see what awaits me here

  16. #96
    Community Member
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    Quote Originally Posted by Jedthered View Post
    They say network issue. No estimate to resolution. I asked them to update facebook, twitter and forms. So lets see how long it takes to type a few entries for them 5:36 est now
    surely that will be a really long time so why not have ur dinner first?

  17. #97
    Community Member
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    May 2012
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    Quote Originally Posted by Jedthered View Post
    They say network issue. No estimate to resolution. I asked them to update facebook, twitter and forms. So lets see how long it takes to type a few entries for them 5:36 est now

    Good to know they are working on it, always weird when these things jump out of the blue, I mean I expect issues around and updates and such, but only for so long.

  18. #98
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    I guess I now have time to do some chores: walk the dogs, feed the dogs, study for InfoSec, study for speech, etc. *sigh
    http://myaccount.turbine.com

    Je ne suis pas
    DDO Alpha Tester

  19. #99
    Community Member
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    Mar 2010
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    Default

    5 weeks 4 outages ... ... wow.

  20. #100
    Community Member garynash7070's Avatar
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    Feb 2006
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    Texas
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    Default I posted a thread ... SERVERS ARE DOWN confirmed by Turbine...

    I contacted turbine and the servers are down. That is why we are all getting these issues. Thought u would like to know.
    Krylor----Lauralinn----Thorriin----Hunii----Ciinder----Holdiin----Leader of Templar on Cannith

    " You are not only yourself but everyone and everything around you!"

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