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  1. #1
    Community Member
    Join Date
    Sep 2013

    Default VIP link in in-game store is incorrect

    Steps to reproduce:

    1.) Click any button that opens DDO store in-game

    2.) Click "My Account" at the top-right

    3.) Click "Learn more about VIP!"


    The in-game browser is directed to DDO news page which does not allow me to learn more about VIP or subscribe to it.

  2. #2
    Customer Service Representative
    Join Date
    Jul 2013


    Thanks for the report. I will pass along the information about the web link to the proper team.

    In the meantime, you can learn more about our VIP program here. If you are interested in subscribing, you can do so by logging into and clicking the “Get Unlimited Access” button.
    DDO Support Page / DDO Knowledge Base / Account Support / Tech Support / Game Download / Forum Support / In-Game Support / Character Transfers
    They all can now be found here: To submit a ticket click on the 'Submit a Ticket' link.

    English Account Management Phone Support: 855-WBGAMES (855-924-2637)
    2:00 pm to 6:00 pm Eastern (GMT -5)
    12:00 pm to 4:00 pm Eastern (GMT -5)

    Contact us on Twitter @DDOUnlimited

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