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  1. #201
    Community Member Stoner81's Avatar
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    So no further comment by anybody from Turbine except for Cordovan editing peoples posts and removing GM names, not a single acknowledgment of the colossal eff up that this whole thing has been. I for one want to know what the hell you are going to do about this since this is entirely your fault Turbine.

    Do you even wonder why people stop playing hell do you even care!

    Stoner81.

  2. #202
    Hero JOTMON's Avatar
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    Quote Originally Posted by Stoner81 View Post
    So no further comment by anybody from Turbine except for Cordovan editing peoples posts and removing GM names, not a single acknowledgment of the colossal eff up that this whole thing has been. I for one want to know what the hell you are going to do about this since this is entirely your fault Turbine.

    Do you even wonder why people stop playing hell do you even care!

    Stoner81.
    I had my FOT and CITW 40ths coincide at the same time in hopes of getting tomes and potentially avoid any duplicate ones if more than one came up on the list.
    Turns out I got nothing for both 40ths just regular run junk list., kept running thinking it would show up on the 41st or 42nd..45th... nothing..., the so called "fix" fixed nothing.
    I still didn't get my incremental end rewards.
    GM blew me off didn't care what Cordovan said, they wouldn't do anything offered some XP pot and some store junk.. told them I wanted resolution not some BS tokens.
    Got the canned GM is no longer accepting messages, auto-closed ticket and still no resolution.

    So the question becomes..
    Is Cordovan empowered to direct GM's to fix things, or is he BS'ing us.

    I don't have my incremental's fixed,, so I know what my vote is.
    Jotmon - Let's not forget why we play these games - to have fun - ~
    Guild: Degenerate Matter - 200 (Former Guilds: ChaosKnights, Big Damn Heroes, Shadowfiends, Order of the Drow, Unusual Suspects, Raided R)
    Argo-Jotmon(Completionist - before the Otto's/XP pots easymode), Jotmonheals(Clr17/Rog2/Mnk1-Epic Completionist), Whatthetruck.. and many many more alts..

    Update 24: Champions... "whew, it's ok, it's only a red name" .. sad day when trash spawn Champions and their one-shot ignore fort attacks instill more party fear than the Red named bosses.

  3. #203
    Hatchery Hero BOgre's Avatar
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    Quote Originally Posted by JOTMON View Post
    I had my FOT and CITW 40ths coincide at the same time in hopes of getting tomes and potentially avoid any duplicate ones if more than one came up on the list.
    Turns out I got nothing for both 40ths just regular run junk list., kept running thinking it would show up on the 41st or 42nd..45th... nothing..., the so called "fix" fixed nothing.
    I still didn't get my incremental end rewards.
    GM blew me off didn't care what Cordovan said, they wouldn't do anything offered some XP pot and some store junk.. told them I wanted resolution not some BS tokens.
    Got the canned GM is no longer accepting messages, auto-closed ticket and still no resolution.

    So the question becomes..
    Is Cordovan empowered to direct GM's to fix things, or is he BS'ing us.

    I don't have my incremental's fixed,, so I know what my vote is.
    www.bbb.org
    Quote Originally Posted by Towrn
    ...when the worst thing that happens when you make a mistake at your job is someone complains on the internet, you probably care a little less!

  4. #204
    Community Member
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    Default All Consumers Get Protection

    Quote Originally Posted by blackdoguk View Post
    Thanks for that. I live in Scotland, so not sure I would have the consumer protection you would be entitled to. Kinda waiting for Cordovan to chime in as he said in this thread and on DDO Cast that it wouldn't be a problem. Please sort this out Turbine, it's a considerable investment of my time.
    Jurisdiction over Turbine by the BBB is based on them both operating in the US.

  5. #205
    Hatchery Hero BOgre's Avatar
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    Quote Originally Posted by 2pleasegimmie View Post
    Jurisdiction over Turbine by the BBB is based on them both operating in the US.
    Only if Turbine is BBB Certified. They are not. So a complaint against Turbine on the BBB is only that, a complaint. However, Complaints don't go to Cordovan or such, they go to a Suit. And those complaints 'tend' to be handled more or less quickly. Turbine wants to at least show an effort made on their BBB listing.
    Quote Originally Posted by Towrn
    ...when the worst thing that happens when you make a mistake at your job is someone complains on the internet, you probably care a little less!

  6. #206
    Community Member NaturalHazard's Avatar
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    Quote Originally Posted by Healemup View Post
    I just ran a dragon.

    Prior to run EPIC: 37 / HEROIC: 2
    After the EPIC run: EPIC: 37 / HEROIC: 3

    When they are returned is this now going to be 40 and I won't get a reward? Seriously, I thought I was annoyed when I realized I would have to run it 3 times on HEROIC to get my 40 EPIC completions, but if I have to now run 20 more runs to get a completion list for 60 instead of 40... not going to be pleased.

    Seriously, one of the only reason I am still running the quest is to 2 more items that I am hoping to get in the end rewards.
    Im sort of in the same boat, when the completions where split I was close to 40 and 60th for von and dq2 on 3 different characters, I still ran them now its counted them as correct but its put me over the 40th and 60th mark for completions with no list lol. I guess my bad for actually running the content till it was finally fixed eh? Though now I don't really feel that motivated to run them anymore, yay another 19 or 18 runs to see a list when I originally was at 1-3 or so on those toons, even more yay when now I might have a shot at shards that I would prob never see, im happy about that so another 2 months of so of running em would be a small sacrifice no?

    But why can't I be bothered now to put up an lfm for von5-6 or dq2 or even join one? Thats when I even bother now to log into the game?

  7. #207
    Community Member barecm's Avatar
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    Best thing to do is start calling customer support. I have found that talking to a person to be more effective in both getting the message across as well as helping you out. If they cannot fix the issue, you can at least bargain for some Turbine points or something else. Posting on the boards is posting to a black hole. I seriously doubt they even read all the complaints and therefore, you get nothing as a result.
    Sarlona Server Mythical:
    Kluege Fixer- Baddabing - Majuscule Kluege - Klueje - Klooj Maker - Dundar Kluege - Superkluege

  8. #208
    Community Member hkusp45's Avatar
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    Washington State
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    Default 100th FOT

    Yeh Im approaching my 100th FOT , I have received a +5 tome for my end reward on my 40th & 80th completion, So that's a nice % on getting one from your list .....hoping for another on my 100th cause you should make it a 100% for a +5 to be available for an end reward on the 20-40-60-80-100 completions to make up for the Borked completion list you had

  9. #209
    Community Member
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    What I don't get is:
    IS this fixed?

    (If not WHY THE HELL NOT? Should it not be a TOP PRIORITY fix? but that's irrelevant to my - sitting on 19th on all raids and wanting to TR - situation)
    And the reason I ask you folks is that I trust turbine and it's employees as much as i'd trust an alqueda terrorist with a bomb vest.

    Post Factum:
    I actually ended up testing this in a no cleric scroll powered CITW. Figured if I was to get skunked I might as well do it in style no? Turns out the list IS factually fixed. for anyone else wondering.
    Last edited by andy310; 10-18-2013 at 09:11 PM.

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