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  1. #1
    Community Member
    Join Date
    Aug 2013
    Posts
    1

    Default Need Help (black background unable to see character at customization)

    As the title says I cannot see my character at customization

    I set my computer at optimum options and I just cannot see my character

  2. #2
    Community Member
    Join Date
    Sep 2009
    Posts
    236

    Default

    This is a known DX10 problem, and you will need to use DX9.

    Course, I know that much but now can't give instructions. Check the tech support forum for a step-by-step, or unless they have changed it, check the links at the top of the forums.

    Aes.

  3. #3
    Community Member
    Join Date
    Jan 2010
    Posts
    801

    Default

    I think if you reset the game display settings from the launcher Options->Repair tab it sets the client to DX9. This would be if you can't get the UI in the client to give you the graphics options to do so.

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