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  1. #1
    Community Member Rynehawk's Avatar
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    Feb 2006
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    Default +4 to +5 supreme stat tome upgrade - missing dex tome

    Just bought one, but it only delivered 5 of the 6 tomes (dex tome is missing). I've contacted account support, but wanted to log it here as well. Anyone else had this problem?

  2. #2
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    Apr 2013
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    I've had things like this (not the exact same problem) happen before. Logging out and then back in always results in the item being delivered.

  3. #3
    Community Member Rynehawk's Avatar
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    Feb 2006
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    That was the strange part. The original order never showed up, so I logged out and logged back in and 5 of the 6 tomes appeared. I'm pretty sure it'll get taken care of, but just thought I'd share the experience as I certainly haven't seen it occur before.

  4. #4
    Community Member Rynehawk's Avatar
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    Feb 2006
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    Just a quick update - the issue was addressed early Monday morning. My account was credited an additional amount that would equal the individual purchase of a +4 to +5 upgrade dex tome because it didn't arrive with the others.

    Happy with the result; would have loved to have it before the weekend but understandable due to the timing of it all. Thanks for the quick resolution!

  5. #5
    Brand / Commerce Team QuartermasterX's Avatar
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    May 2012
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    Quote Originally Posted by Rynehawk View Post
    Just a quick update - the issue was addressed early Monday morning. My account was credited an additional amount that would equal the individual purchase of a +4 to +5 upgrade dex tome because it didn't arrive with the others.

    Happy with the result; would have loved to have it before the weekend but understandable due to the timing of it all. Thanks for the quick resolution!
    Glad your issue was resolved.

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