After using my free lesser reincarnation I lost all my ed xp, favor and quests. The first thing I did was put up a ticket the night shadowfell came out. This first ticket got absolutely no reply in hours, untill I had to log out to go to bed cause I had work the next day. When I logged in the next day my ticket was closed due to me logging out.
Second day, I put up yet another ticket explaining my problem. Dev pm'd me and said that he would look into it, told me to wait and finally told me that my ticket was getting "escalated" and that he wouldnt me able to pm me so we would have to talk through the ticket comments. I'm like sure. After playing awhile I realized my favor was also gone along with all my quests, so I said that in the comments. 2 days later I put up yet another comment in the ticket asking how it was going. No reply again.
4th day. I put up another ticket explaining my problem once more. Not a single reply, server maintenance starts and I had to log out. When I logged back in, of course, my ticket was closed and I was told that I was on a "waitlist" and I would get a pm when I logged back in, so I waited and waited, and didnt get a reply in all day.
So, almost 5th day and no fix and basically getting ignored by turbine. My character's name is Arkaxify, please fix it.