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  1. #21
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    Quote Originally Posted by Kyshara View Post
    I feel you, after running the whole Necro 2 chain and turning in all four quests and The herald not giving me Shadow Crypt quest (yes, I reset it) I waited for 30 minutes to read from a GM "You need to make the quests in the right order, you could check the wiki". Order? LMAO.

    12 hours before this I waited for 1 hour and 32 minutes for a GM because The Church and The Cult was bugged.

    I don't count on GMs anymore. I know expasion is there but most of us PAY for the service, that means they NEED to have enough professionals to help people instead of saying "we are all busy, expansion hits and blablabla"
    Strangely, I've never had a problem with the GMs. In pretty much every case I've asked for their help they have been fast (sometimes less than 3 minutes) and effective. I consider their service to be top notch.
    He left the name, at which the world grew pale.

    Math never helps solve problems, it only further complicates them.

  2. #22
    Community Member Hendrik's Avatar
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    Quote Originally Posted by enteriiblackwater View Post
    After waiting for a non existent GM to help me out, I transferred everything I could, sold the rest gave the cash to a friend and deleted the toon. Just not worth the hassle of waiting for a GM to at some point get around to answering a ticket. what's the point of being a VIP and getting a GM to help when they don't show up.

    Ent
    GM response time is related to how busy they are.


    You are not the only person on your sever you know.

    Quote Originally Posted by hsinclair
    I heard the devs hate all wizards, bards, clerics, fighters, and fuzzy bunnies and only want us to play halfling barbarian/paladin shuriken specialists!

    It's totally true, I have a reliable source. You better reroll now.
    Adventurer, Bug Reporter, Mournlander.

  3. #23
    Community Member Son_of_the_South's Avatar
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    Trying to log in and receiving the following error;

    "Failed to read authentication response [err: unexpected end of file][line:1][col:1]"

    Assume this just means the patch has been applied but log in servers not yet available?
    Last edited by Son_of_the_South; 08-21-2013 at 07:47 AM.
    -------------------------------------------------------------------------------------------
    Drykks - Baanzai - Elyndaar

  4. #24
    Community Member Hendrik's Avatar
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    Quote Originally Posted by Son_of_the_South View Post
    Trying to log in and receiving the following error;

    "Failed to read authentication response [err: unexpected end of file][line:1][col:1]"

    By my clock its not even close to 10am.

    Quote Originally Posted by hsinclair
    I heard the devs hate all wizards, bards, clerics, fighters, and fuzzy bunnies and only want us to play halfling barbarian/paladin shuriken specialists!

    It's totally true, I have a reliable source. You better reroll now.
    Adventurer, Bug Reporter, Mournlander.

  5. #25
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    Quote Originally Posted by Hendrik View Post
    By my clock its not even close to 10am.
    Yup 73 minutes to go
    He left the name, at which the world grew pale.

    Math never helps solve problems, it only further complicates them.

  6. #26

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    Quote Originally Posted by Hendrik View Post
    GM response time is related to how busy they are.


    You are not the only person on your sever you know.
    But 5 1/2 hours in total is way to long.

    Ent
    Impi! wo 'nans' impi iyeza
    Obani bengathinta amabhubesi?

  7. #27
    Community Member Kyshara's Avatar
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    Quote Originally Posted by donblas View Post
    Strangely, I've never had a problem with the GMs. In pretty much every case I've asked for their help they have been fast (sometimes less than 3 minutes) and effective. I consider their service to be top notch.
    Yes, I agree with you. I've never waited that long before, it's always like 3~5 minutes.
    I was not complaining about the time at all but the time it took to read "you need to re-run the chain in the right order, check the wiki" LOLZ
    --Cannith Player--

    Main toon: Kyshara of All Trades (current 25th life - completionist/epic completionist) - Shadar-kai Wizard 15 FvS 3 Monk 2 (Getting SK PLs -_-)

    FvS, I will be back soon

    My EE FvS build: https://www.ddo.com/forums/showthrea...S-Caster-Build

  8. #28
    Community Member Son_of_the_South's Avatar
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    Quote Originally Posted by Hendrik View Post
    By my clock its not even close to 10am.
    In the past hot fixes have been implemented much faster than the allocated time. Seeing as the patch updated when i restarted the client, i figured we might be able to log in early.

    You have not been helpful.
    -------------------------------------------------------------------------------------------
    Drykks - Baanzai - Elyndaar

  9. #29
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    Quote Originally Posted by Son_of_the_South View Post
    Trying to log in and receiving the following error;
    "Failed to read authentication response [err: unexpected end of file][line:1][col:1]"
    Assume this just means the patch has been applied but log in servers not yet available?
    Same here.

  10. #30
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    Default Other issues

    Quote Originally Posted by Cordovan View Post
    The DDO Game Servers will be brought down on Wednesday, August 21st from 7:00 - 10:00 AM Eastern (-4 GMT) for a hotfix. Thanks for your patience, and we'll see you back in the game soon!

    The notes for the hotfix are as follows:


    • Fixed an issue where characters could enter the Hall of Heroes before completing a reincarnation.
    • Fixed an issue that could cause characters to have too much Heroic level experience, which could cause the reincarnation process to fail.
    • Fixed an issue in the quest Army of Shadow where Marthir would not resume fighting after players kill Nightcrawler.
    The thunderstone enhancement tosses the ball at enemies, and they take sonic damage - but they are never stunned (make save every time). Tested this at level 3 (16 base DC) with a level 25 character against level 8 mobs, even. Doesn't work.

    The new dog enhancements for artificer that relate to healing are not working right. The dog seems to repair some, but there is no healing to the master (yes, out of combat.)

  11. #31
    Community Member Gwendalith's Avatar
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    Quote Originally Posted by cru121 View Post
    "Failed to read authentication response [err: unexpected end of file][line:1][col:1]" -> Same here.
    ditto

  12. #32
    Community Member methosus's Avatar
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    Quote Originally Posted by Treantsong View Post
    Please address launcher issues. Reinstalled game twice now. Still will not update.
    i cant even log on, are the servers running again?

  13. #33
    Community Member moomooprincess's Avatar
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    Default HERE IS your counter

    Click here for counter


    Now, just click that link and it will tell you when Turbine SCHEDULED the servers to be up.
    Recipemaker Guild: Top Chef School of Recipes

    Event Statistics: Risia, Festivult, Midwinter, Daily Dice, Mimic Hunt

  14. #34
    Community Member methosus's Avatar
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    Unhappy

    Quote Originally Posted by Gwendalith View Post
    ditto
    same

  15. #35
    Community Member methosus's Avatar
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    Default cannot log in

    has anyone got in yet? are they actually fixing it at the moment?

  16. #36
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    Quote Originally Posted by methosus View Post
    has anyone got in yet? are they actually fixing it at the moment?
    Still down - supposedly for another 37 minutes
    He left the name, at which the world grew pale.

    Math never helps solve problems, it only further complicates them.

  17. #37
    Community Member relenttless's Avatar
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    Quote Originally Posted by Son_of_the_South View Post
    Trying to log in and receiving the following error;

    "Failed to read authentication response [err: unexpected end of file][line:1][col:1]"

    Assume this just means the patch has been applied but log in servers not yet available?
    same, lets hope its not up yet-- currently 25mins overdue
    "Implosion: For when you just HAVE to kill every M**********R in the room"-
    (Samuel L Jackson)

    "Some are insane, and the're in charge"

    Sarlona: Mercilless, Maliciouss, Relenttless. Plus others.....

  18. #38
    Community Member relenttless's Avatar
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    Red face

    Quote Originally Posted by relenttless View Post
    same, lets hope its not up yet-- currently 25mins overdue
    my mistake...still 35 mins
    "Implosion: For when you just HAVE to kill every M**********R in the room"-
    (Samuel L Jackson)

    "Some are insane, and the're in charge"

    Sarlona: Mercilless, Maliciouss, Relenttless. Plus others.....

  19. #39
    Community Member moomooprincess's Avatar
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    Default Guess people won't click the counter countdown link

    Just easier to complain about the servers being down during their scheduled time that actually noticing that the scheduled time for the game to be accessible is not for another 30 minutes.

    Click this for the countdown counter on when servers should be up

    http://www.timeanddate.com/countdown...=Turbine+is+UP
    Last edited by moomooprincess; 08-21-2013 at 08:30 AM.
    Recipemaker Guild: Top Chef School of Recipes

    Event Statistics: Risia, Festivult, Midwinter, Daily Dice, Mimic Hunt

  20. #40
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    Quote Originally Posted by relenttless View Post
    same, lets hope its not up yet-- currently 25mins overdue
    Still 32 minutes before end of scheduled downtime
    He left the name, at which the world grew pale.

    Math never helps solve problems, it only further complicates them.

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