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  1. #1
    Community Member
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    Apr 2010
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    Question Direct X11 Not recognized??

    Hey Everyone.

    I have an issue that I was wondering if any of the devs can help me with. I recently had to reinstall windows on my pc and the first program I DL'd was DDO. High res. I have an I7 with 20GB of ram and and Nvidia geforce 560 so the game used to look amazing. I unfortunately cannot use DX11 any longer on DDO. Is this something that has been removed from DDO? It used to be there and the option is still there, but it is greyed out. Can you please assist me with this? I really want my sick looking DDO back. I am looking for some answers here.

    Thank you.

  2. #2
    Community Member Levonestral's Avatar
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    Jul 2006
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    388

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    I had a similar problem recently.

    Despite the operating system knowing that is had directx 11, DDO seemed to not recognize it.

    I was able to "trick" DDO into finding it by installing the windows DirectX End-User Runtimes:

    http://www.microsoft.com/en-us/downl...n.aspx?id=8109

    You could try that yourself and see if it works.
    Leader of The Madborn, Thelanis
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  3. #3
    Hero LordDunmore's Avatar
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    Jul 2009
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    Houston, TX
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    I had a similar problem earlier this week. This was on both a Win 7 and Win 8 64-bit system.

    I downloaded and installed "Microsoft Directx End-User Web Installer"

    http://www.microsoft.com/en-us/downl...ils.aspx?id=35
    Once that was in, DDO immediately recognized and asked if I wanted to enable DX11

    edit: Fixed url link
    Last edited by LordDunmore; 08-17-2013 at 12:32 PM.

  4. #4
    Community Member
    Join Date
    Jan 2012
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    4,643

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    Quote Originally Posted by Levonestral View Post
    I had a similar problem recently.

    Despite the operating system knowing that is had directx 11, DDO seemed to not recognize it.

    I was able to "trick" DDO into finding it by installing the windows DirectX End-User Runtimes:

    http://www.microsoft.com/en-us/downl...n.aspx?id=8109

    You could try that yourself and see if it works.
    ^^This worked for me, too. Thanks.

    Quote Originally Posted by LordDunmore View Post
    I had a similar problem earlier this week. This was on both a Win 7 and Win 8 64-bit system.

    I downloaded and installed "Microsoft Directx End-User Web Installer"

    http://www.microsoft.com/en-us/downl...ils.aspx?id=35

    Once that was in, DDO immediately recognized and asked if I wanted to enable DX11
    ^^This link was broken for me.
    http://myaccount.turbine.com

    Je ne suis pas
    DDO Alpha Tester

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