Now, before I ask my real question, I wish to address the inevitable slew of players who will say "It must be your computer." No, it is not my computer. I can run Starcraft II at max resolution and quality without a single second of lag. I'm not talking about computer lag. If you do not play on a busy server during peak hours, kindly disregard this thread.
I'm talking about running a quest, then failing because of one thing and one thing alone - lag.
Right now, if I understand correctly, it's Crystal Cove. I decided to run DQ 1. Get up there with a charged blitz, ready to go. Step in on EH, kill the first room, get a five stack of blitz... and proceed to sit there until blitz runs out, and still not able to move. (100+ fps the whole time.)
An earlier example... decide to run The Pit for Bravery Bonus with four people. Play splendidly well, no deaths, no issues, and get to the end fight with ten minutes to spare on buffs. Head to the final lever... and... lag. While we sit there for ten minutes, unable to move, casters pelt us with spells. They're not affected by lag, so by the time lag wears off, we're all dead.
So, as per the title of this post, I have to ask, because I am genuinely curious...
Are Turbine's programmers incompetent, or is the effort needed to fix these problems simply not worth the dollar amount it would cost in man hours and effort to fix it?