I have been playing DDO since 2009. I have been VIP for a majority of three years (off and on), so I have purchased a number of Packs, not including those that were given as part of buying MotU for 50.00 preorder. I took a small break from the game, and came back to find that my account is a "FTP account", with no packs purchased! I sent in a ticket yesterday, but wanted to also post here in hopes of getting a response from one of the Dev's. Please help me to recover my account! Thank you!