When ever I got through the installation and the launcher opened, it went through the initialization and I got to the log in screen, but when I put in my log in information, I had to wait for more than a minute and then the error "Error logging in! Connection terminated." appears. I have tried everything that the launcher error support page had, but nothing works. I have had this problem since last evening and I have sent a support ticket, but all they give me is the support page. I seriously need help.
p.s. It's not my User, I have tried on a different computer and it worked fine, but I want to play with a family member and so we can't use the same computer.
Windows Vista 64-bit
AMD Athlon(tm) 64 X2 Dual Core Processor 6000+ 3.02GHz
149GB Hard Drive (game installed 27.8gb left)
all firewalls and anti-viruses disabled
working the game on XP service pack 2