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  1. #1
    Community Member
    Join Date
    Jul 2013
    Posts
    2

    Angry I NEED HELP PLEASE, i just want to play

    I downloaded the game on my new macbook pro and i go to start the launcher and it starts to load, then wen the loading bar gets to "check product" it crashes and says "DND launcher quit unexpectedly" ive looked it up and it seems no one has had this problem. ive re-downloaded it twice. please help i just want to play.

    thank you so much guys.

  2. #2
    Community Member Permian's Avatar
    Join Date
    Dec 2009
    Posts
    82

    Cool Try This

    Contact Account Support toll-free at 1-855-WBGAMES Account Support Hours: 10am – 7pm Eastern Time 7 days a week (GMT -5) If calling isn't an option, we can provide you with fax details via email.


    I do not know anything about Macs or if there is a specific download but I hope the customer support team will be able to assist. Welcome to DDO.

    P.S Thelanis is the best server with the most talented players willing to help you along in getting started
    Abamf|Skwat|Baucas Thelanis - Renowned

  3. #3
    Community Member
    Join Date
    Jul 2013
    Posts
    2

    Default

    Quote Originally Posted by Permian View Post
    Contact Account Support toll-free at 1-855-WBGAMES Account Support Hours: 10am – 7pm Eastern Time 7 days a week (GMT -5) If calling isn't an option, we can provide you with fax details via email.


    I do not know anything about Macs or if there is a specific download but I hope the customer support team will be able to assist. Welcome to DDO.

    P.S Thelanis is the best server with the most talented players willing to help you along in getting started
    thank you so much !! ill give the number try

  4. #4
    Community Member
    Join Date
    Jun 2013
    Posts
    6

    Default

    Quote Originally Posted by jude01 View Post
    thank you so much !! ill give the number try
    I'm getting the same error. Did this help and if so what is the fix?

  5. #5
    Community Member
    Join Date
    Jan 2010
    Posts
    1,356

    Default

    Can you put the crash log in a code block in this thread? Don't paste it without the code tags since they are huge and would be difficult to read.

    Code:
    this is code

  6. #6
    Community Member
    Join Date
    Jul 2013
    Posts
    7

    Default Same error

    I'm having the same issue on my new iMac running 10.8.4. Any help would be awesome. I tried to post the code with code tags but got a security message. Such is life.

  7. #7
    Community Member
    Join Date
    Jun 2013
    Posts
    6

    Default

    I'm having the same issue as Chazazz. I post with code tags and get a security token error. Meh.

  8. #8
    Community Member
    Join Date
    Jul 2013
    Posts
    7

    Default code

    Ah, maybe I've got it now. Here's the code, Katie.

    Code:
    Process:
    Path:
    Identifier:
    Version:
    Code Type:
    Parent Process: launchd [144]
    Stack --> Stack
    Stack
    00000000b0209000-00000000b028a000 [ 516K] rw-/rwx SM=COW 00000000b028a000-00000000b028b000 [ 4K] ---/rwx SM=NUL
    00000000b028b000-00000000b0294000 [ 36K] rw-/rwx SM=COW
    DNDLauncher [1120] /Volumes/VOLUME/DNDLauncher.app/Contents/MacOS/DNDLauncher
    com.turbine.DNDLauncher 1.0 (119)
    X86 (Native) 501
    User ID:
    Date/Time:
    OS Version:
    Report Version: 10
    Sleep/Wake UUID: 0D72753D-34FD-4719-9B3D-FA9DAA0D6FF4
    Interval Since Last Report: 809 sec
    Crashes Since Last Report: 3
    Per-App Interval Since Last Report: 20 sec
    Per-App Crashes Since Last Report: 3
    Anonymous UUID: 9694DE6F-18EE-AE66-9356-14250DD433DC
    Crashed Thread: 14
    Exception Type: EXC_BAD_ACCESS (SIGBUS)
    Exception Codes: KERN_PROTECTION_FAILURE at 0x00000000b028af9c
    VM Regions Near 0xb028af9c:
    2013-07-29 17:30:31.801 -0500 Mac OS X 10.8.4 (12E55)
    Thread 0:: Dispatch queue: com.apple.main-thread
    0 com.apple.CoreGraphics 0x96252ed3 argb32_mark_pixelshape + 3275
    1 com.apple.CoreGraphics 0x962252b6 argb32_mark + 216
    2 libRIP.A.dylib
    3 libRIP.A.dylib
    4 libRIP.A.dylib
    5 com.apple.CoreGraphics 0x9621fd51 CGContextFillRects + 144
    6 com.apple.CoreGraphics 0x9623d8bb CGContextFillRect + 32
    7 QtGui 0x01c784cc 0x1a04000 + 2573516
    8 QtGui 0x01bcb2d7 QPainter::drawTiledPixmap(QRectF const&, QPixmap
    const&, QPointF const&) + 955
    9 QtGui 10 QtGui 11 QtGui
    12 QtGui
    13 QtGui
    14 QtGui
    const&, int) const + 544 15 QtGui
    0x01d9e534 0x1a04000 + 3777844
    0x01d9e996 0x1a04000 + 3778966
    0x01d9ecaf 0x1a04000 + 3779759
    0x01d9ed38 0x1a04000 + 3779896
    0x01d87f7e 0x1a04000 + 3686270
    0x01ad0652 QWidgetPrivate::paintBackground(QPainter*, QRegion
    0x95b367e0 ripl_BltShape + 1624 0x95b34446 ripc_Render + 389 0x95b300c8 ripc_DrawRects + 546
    0x01add92d QWidgetPrivate::drawWidget(QPaintDevice*, QRegion const&, QPoint const&, int, QPainter*, QWidgetBackingStore*) + 1473
    16 QtGui
    17 com.apple.AppKit
    18 com.apple.AppKit _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectForView:topView:] + 2156
    0x01a31815 0x1a04000 + 186389
    0x950be334 -[NSView _drawRect:clip:] + 3706 0x950bb899 -[NSView
    19 com.apple.AppKit 0x950bc18d -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectForView:topView:] + 4448
    20 com.apple.AppKit 0x95207963 -[NSNextStepFrame _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectForView:topView:] + 280
    21 com.apple.AppKit 0x950b6b83 -[NSView _displayRectIgnoringOpacity:isVisibleRect:rectIsVisibleRectForView:] + 4425
    22 com.apple.AppKit
    23 com.apple.AppKit
    24 com.apple.AppKit
    25 com.apple.AppKit
    _handleWindowNeedsDisplayOrLayoutOrUpdateConstraints + 994
    26 com.apple.AppKit 0x956bcadb __83-[NSWindow _postWindowNeedsDisplayOrLayoutOrUpdateConstraintsUnlessPostingDisabled]_block_invoke_012 53 + 58
    42 com.turbine.DNDLauncher 43 com.turbine.DNDLauncher 44 com.turbine.DNDLauncher
    0x0000679b 0x1000 + 22427 0x00005399 0x1000 + 17305 0x000052b8 0x1000 + 17080
    Thread 1:: Dispatch queue: com.apple.libdispatch-manager
    0 libsystem_kernel.dylib 1 libdispatch.dylib
    2 libdispatch.dylib
    Thread 2:
    0 libsystem_kernel.dylib 1 libsystem_c.dylib
    2 libsystem_c.dylib
    3 libsystem_c.dylib
    Thread 3:
    0 libsystem_kernel.dylib 1 libsystem_c.dylib
    2 libsystem_c.dylib
    3 libsystem_c.dylib
    0x97acc9ae kevent + 10
    0x908b4c71 _dispatch_mgr_invoke + 993 0x908b47a9 _dispatch_mgr_thread + 53
    0x97acc0ee __workq_kernreturn + 10 0x911810ac _pthread_workq_return + 45 0x91180e79 _pthread_wqthread + 448 0x91168d2a start_wqthread + 30
    0x97acc0ee __workq_kernreturn + 10 0x911810ac _pthread_workq_return + 45 0x91180e79 _pthread_wqthread + 448 0x91168d2a start_wqthread + 30
    0x9507f381 -[NSView displayIfNeeded] + 1468 0x95207834 -[NSNextStepFrame displayIfNeeded] + 91 0x9507ed3d -[NSWindow displayIfNeeded] + 306 0x9507e9d4
    27 com.apple.CoreFoundation 0x93e0dcdd _runLoopObserverWithBlockContext + 29 28 com.apple.CoreFoundation 0x93dde84e __CFRUNLOOP_IS_CALLING_OUT_TO_AN_OBSERVER_CALLBACK_FUNCTION__ + 30
    29 com.apple.CoreFoundation 30 com.apple.CoreFoundation 31 com.apple.CoreFoundation 32 com.apple.CoreFoundation 33 com.apple.HIToolbox
    0x93dde78d __CFRunLoopDoObservers + 381 0x93db87f6 __CFRunLoopRun + 886 0x93db801a CFRunLoopRunSpecific + 378 0x93db7e8b CFRunLoopRunInMode + 123
    0x971f8f5a RunCurrentEventLoopInMode + 242 0x971f8cc9 ReceiveNextEventCommon + 374 0x971f8b44 BlockUntilNextEventMatchingListInMode + 88 0x9507b93a _DPSNextEvent + 724
    34 com.apple.HIToolbox
    35 com.apple.HIToolbox
    36 com.apple.AppKit
    37 com.apple.AppKit nextEventMatchingMask:untilDate:inMode:dequeue:] + 119
    0x9507b16c -[NSApplication
    38 com.apple.AppKit
    39 QtGui
    40 QtCore QEventLoop::exec(QFlags<QEventLoop::ProcessEventsFlag>) + 494 41 QtCore 0x01855e67 QCoreApplication::exec() + 179
    0x950715cc -[NSApplication run] + 855 0x01a427ea 0x1a04000 + 255978 0x01852a60
    Thread 4:
    0 libsystem_kernel.dylib
    1 libsystem_c.dylib
    2 libsystem_c.dylib
    3 QtWebKit
    4 QtWebKit
    5 libsystem_c.dylib
    6 libsystem_c.dylib
    Thread 5:
    0 libsystem_kernel.dylib
    1 libsystem_kernel.dylib
    2 QtCore
    56
    3 QtCore
    timeval*) + 45
    4 QtCore
    QEventDispatcherUNIXPrivate::doSelect(QFlags<QEventLoop::ProcessEventsFlag>, timeval*) + 1164
    5 QtCore 0x01884006 QEventDispatcherUNIX::processEvents(QFlags<QEventLoop::ProcessEventsFlag>) + 234
    6 QtCore 0x01852a60 QEventLoop::exec(QFlags<QEventLoop::ProcessEventsFlag>) + 494
    0x97acb8e2 __psynch_cvwait + 10 0x911832e9 _pthread_cond_wait + 938 0x91210af0 pthread_cond_wait + 48
    0x00d300c0 0x190000 + 12189888 0x00d3016d 0x190000 + 12190061
    0x9117e5b7 _pthread_start + 344 0x91168d4e thread_start + 34
    0x97acbc02 __select_nocancel + 10
    0x97aca67f select + 92
    0x0187ed48 qt_safe_select(int, fd_set*, fd_set*, fd_set*, timeval const*) +
    0x01882c81 QEventDispatcherUNIX::select(int, fd_set*, fd_set*, fd_set*, 0x01883b6c
    7 QtCore
    8 QtCore
    9 libsystem_c.dylib
    10 libsystem_c.dylib
    Thread 6:
    0 libsystem_kernel.dylib
    1 libsystem_c.dylib
    2 libsystem_c.dylib
    3 libsystem_c.dylib
    Thread 7:
    0 libsystem_kernel.dylib
    1 libsystem_kernel.dylib
    2 QtCore
    440
    3 QtCore
    timeval*) + 45
    4 QtCore
    QEventDispatcherUNIXPrivate::doSelect(QFlags<QEventLoop::ProcessEventsFlag>, timeval*) + 1164
    5 QtCore 0x01884006 QEventDispatcherUNIX::processEvents(QFlags<QEventLoop::ProcessEventsFlag>) + 234
    6 QtCore 0x01852a60 QEventLoop::exec(QFlags<QEventLoop::ProcessEventsFlag>) + 494
    7 QtCore
    8 QtCore
    9 libsystem_c.dylib
    10 libsystem_c.dylib
    0x0175e2bd QThread::exec() + 203 0x01760fdb 0x173d000 + 147419
    0x9117e5b7 _pthread_start + 344 0x91168d4e thread_start + 34
    0x0175e2bd QThread::exec() + 203 0x01760fdb 0x173d000 + 147419
    0x9117e5b7 _pthread_start + 344 0x91168d4e thread_start + 34
    0x97acc0ee __workq_kernreturn + 10 0x911810ac _pthread_workq_return + 45 0x91180e79 _pthread_wqthread + 448 0x91168d2a start_wqthread + 30
    0x97acbc02 __select_nocancel + 10
    0x97aca67f select + 92
    0x0187eec8 qt_safe_select(int, fd_set*, fd_set*, fd_set*, timeval const*) +
    0x01882c81 QEventDispatcherUNIX::select(int, fd_set*, fd_set*, fd_set*, 0x01883b6c
    Thread 8:
    0 libsystem_kernel.dylib
    1 libsystem_c.dylib
    2 libsystem_c.dylib
    3 QtCore
    4 QtCore
    5 QtCore
    6 QtCore
    7 libsystem_c.dylib
    8 libsystem_c.dylib
    Thread 9:
    0 libsystem_kernel.dylib
    1 libsystem_kernel.dylib
    2 QtCore
    440
    3 QtCore
    timeval*) + 45
    4 QtCore
    QEventDispatcherUNIXPrivate::doSelect(QFlags<QEventLoop::ProcessEventsFlag>, timeval*) + 1164
    5 QtCore 0x01884006 QEventDispatcherUNIX::processEvents(QFlags<QEventLoop::ProcessEventsFlag>) + 234
    6 QtCore 0x01852a60 QEventLoop::exec(QFlags<QEventLoop::ProcessEventsFlag>) + 494
    0x97acb8e2 __psynch_cvwait + 10 0x911832e9 _pthread_cond_wait + 938 0x91210b24 pthread_cond_timedwait + 47
    0x01761c71 0x173d000 + 150641
    0x01761959 QWaitCondition::wait(QMutex*, unsigned long) + 119 0x01753c83 0x173d000 + 93315
    0x01760fdb 0x173d000 + 147419
    0x9117e5b7 _pthread_start + 344 0x91168d4e thread_start + 34
    0x97acbc02 __select_nocancel + 10
    0x97aca67f select + 92
    0x0187eec8 qt_safe_select(int, fd_set*, fd_set*, fd_set*, timeval const*) +
    0x01882c81 QEventDispatcherUNIX::select(int, fd_set*, fd_set*, fd_set*, 0x01883b6c
    7 QtCore
    8 QtCore
    9 libsystem_c.dylib
    10 libsystem_c.dylib
    Thread 10:
    0 libsystem_kernel.dylib
    1 libsystem_kernel.dylib
    2 QtCore
    440
    3 QtCore
    timeval*) + 45
    4 QtCore
    QEventDispatcherUNIXPrivate::doSelect(QFlags<QEventLoop::ProcessEventsFlag>, timeval*) + 1164
    5 QtCore 0x01884006 QEventDispatcherUNIX::processEvents(QFlags<QEventLoop::ProcessEventsFlag>) + 234
    6 QtCore 0x01852a60 QEventLoop::exec(QFlags<QEventLoop::ProcessEventsFlag>) + 494
    7 QtCore
    8 QtCore
    9 libsystem_c.dylib
    10 libsystem_c.dylib
    Thread 11:
    0 libsystem_kernel.dylib
    1 libsystem_kernel.dylib
    2 QtCore
    440
    0x0175e2bd QThread::exec() + 203 0x01760fdb 0x173d000 + 147419
    0x9117e5b7 _pthread_start + 344 0x91168d4e thread_start + 34
    0x97acbc02 __select_nocancel + 10
    0x97aca67f select + 92
    0x0187eec8 qt_safe_select(int, fd_set*, fd_set*, fd_set*, timeval const*) +
    0x0175e2bd QThread::exec() + 203 0x01760fdb 0x173d000 + 147419
    0x9117e5b7 _pthread_start + 344 0x91168d4e thread_start + 34
    0x97acbc02 __select_nocancel + 10
    0x97aca67f select + 92
    0x0187eec8 qt_safe_select(int, fd_set*, fd_set*, fd_set*, timeval const*) +
    0x01882c81 QEventDispatcherUNIX::select(int, fd_set*, fd_set*, fd_set*, 0x01883b6c
    3 QtCore 0x01882c81 QEventDispatcherUNIX::select(int, fd_set*, fd_set*, fd_set*, timeval*) + 45
    4 QtCore 0x01883b6c QEventDispatcherUNIXPrivate::doSelect(QFlags<QEventLoop::ProcessEventsFlag>, timeval*) + 1164
    5 QtCore 0x01884006 QEventDispatcherUNIX::processEvents(QFlags<QEventLoop::ProcessEventsFlag>) + 234 6 QtCore 0x01852a60 QEventLoop::exec(QFlags<QEventLoop::ProcessEventsFlag>) + 494
    7 QtCore
    8 QtCore
    9 libsystem_c.dylib
    10 libsystem_c.dylib
    Thread 12:
    0 libsystem_kernel.dylib
    1 libsystem_kernel.dylib
    2 QtCore
    440
    3 QtCore
    timeval*) + 45
    4 QtCore
    QEventDispatcherUNIXPrivate::doSelect(QFlags<QEventLoop::ProcessEventsFlag>, timeval*) + 1164
    5 QtCore 0x01884006 QEventDispatcherUNIX::processEvents(QFlags<QEventLoop::ProcessEventsFlag>) + 234
    6 QtCore 0x01852a60 QEventLoop::exec(QFlags<QEventLoop::ProcessEventsFlag>) + 494
    0x0175e2bd QThread::exec() + 203 0x01760fdb 0x173d000 + 147419
    0x9117e5b7 _pthread_start + 344 0x91168d4e thread_start + 34
    0x97acbc02 __select_nocancel + 10
    0x97aca67f select + 92
    0x0187eec8 qt_safe_select(int, fd_set*, fd_set*, fd_set*, timeval const*) +
    0x01882c81 QEventDispatcherUNIX::select(int, fd_set*, fd_set*, fd_set*, 0x01883b6c
    7 QtCore
    8 QtCore
    9 libsystem_c.dylib
    10 libsystem_c.dylib
    Thread 13:
    0 libsystem_kernel.dylib
    1 libsystem_kernel.dylib
    2 QtCore
    440
    3 QtCore
    timeval*) + 45
    4 QtCore
    QEventDispatcherUNIXPrivate::doSelect(QFlags<QEventLoop::ProcessEventsFlag>, timeval*) + 1164
    5 QtCore 0x01884006 QEventDispatcherUNIX::processEvents(QFlags<QEventLoop::ProcessEventsFlag>) + 234
    6 QtCore 0x01852a60 QEventLoop::exec(QFlags<QEventLoop::ProcessEventsFlag>) + 494
    7 QtCore
    8 QtCore
    9 libsystem_c.dylib
    10 libsystem_c.dylib
    Thread 14 Crashed: 0 libsystem_c.dylib
    0x0175e2bd QThread::exec() + 203 0x01760fdb 0x173d000 + 147419
    0x9117e5b7 _pthread_start + 344 0x91168d4e thread_start + 34
    0x911b783c __dtoa + 12
    0x0175e2bd QThread::exec() + 203 0x01760fdb 0x173d000 + 147419
    0x9117e5b7 _pthread_start + 344 0x91168d4e thread_start + 34
    0x97acbc02 __select_nocancel + 10
    0x97aca67f select + 92
    0x0187eec8 qt_safe_select(int, fd_set*, fd_set*, fd_set*, timeval const*) +
    0x01882c81 QEventDispatcherUNIX::select(int, fd_set*, fd_set*, fd_set*, 0x01883b6c
    1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54
    libsystem_c.dylib libsystem_c.dylib libsystem_c.dylib patchclient.dylib patchclient.dylib patchclient.dylib patchclient.dylib patchclient.dylib patchclient.dylib patchclient.dylib patchclient.dylib patchclient.dylib patchclient.dylib patchclient.dylib patchclient.dylib patchclient.dylib patchclient.dylib patchclient.dylib patchclient.dylib patchclient.dylib patchclient.dylib patchclient.dylib patchclient.dylib patchclient.dylib patchclient.dylib patchclient.dylib patchclient.dylib patchclient.dylib patchclient.dylib patchclient.dylib patchclient.dylib patchclient.dylib patchclient.dylib patchclient.dylib patchclient.dylib patchclient.dylib patchclient.dylib patchclient.dylib patchclient.dylib patchclient.dylib patchclient.dylib patchclient.dylib patchclient.dylib patchclient.dylib patchclient.dylib patchclient.dylib patchclient.dylib patchclient.dylib patchclient.dylib patchclient.dylib patchclient.dylib patchclient.dylib patchclient.dylib patchclient.dylib
    0x911f375b __vfprintf + 1794 0x911eb48b vsnprintf_l + 220 0x911eb4ea vsnprintf + 74 0x0c150178 0xc0fb000 + 348536 0x0c0ff3fd 0xc0fb000 + 17405 0x0c1509b6 0xc0fb000 + 350646 0x0c148fa2 0xc0fb000 + 319394 0x0c14b459 0xc0fb000 + 328793 0x0c14890a 0xc0fb000 + 317706 0x0c14898d 0xc0fb000 + 317837 0x0c11022c 0xc0fb000 + 86572 0x0c10f55d 0xc0fb000 + 83293 0x0c11032f 0xc0fb000 + 86831 0x0c10f55d 0xc0fb000 + 83293 0x0c11032f 0xc0fb000 + 86831 0x0c10f55d 0xc0fb000 + 83293 0x0c11032f 0xc0fb000 + 86831 0x0c10f55d 0xc0fb000 + 83293 0x0c11032f 0xc0fb000 + 86831 0x0c10f55d 0xc0fb000 + 83293 0x0c11032f 0xc0fb000 + 86831 0x0c10f55d 0xc0fb000 + 83293 0x0c11032f 0xc0fb000 + 86831 0x0c10f55d 0xc0fb000 + 83293 0x0c11032f 0xc0fb000 + 86831 0x0c10f55d 0xc0fb000 + 83293 0x0c11032f 0xc0fb000 + 86831 0x0c10f55d 0xc0fb000 + 83293 0x0c11032f 0xc0fb000 + 86831 0x0c10f55d 0xc0fb000 + 83293 0x0c11032f 0xc0fb000 + 86831 0x0c10f55d 0xc0fb000 + 83293 0x0c11032f 0xc0fb000 + 86831 0x0c10f55d 0xc0fb000 + 83293 0x0c11032f 0xc0fb000 + 86831 0x0c10f55d 0xc0fb000 + 83293 0x0c11032f 0xc0fb000 + 86831 0x0c10f55d 0xc0fb000 + 83293 0x0c11032f 0xc0fb000 + 86831 0x0c10f55d 0xc0fb000 + 83293 0x0c11032f 0xc0fb000 + 86831 0x0c10f55d 0xc0fb000 + 83293 0x0c11032f 0xc0fb000 + 86831 0x0c10f55d 0xc0fb000 + 83293 0x0c11032f 0xc0fb000 + 86831 0x0c10f55d 0xc0fb000 + 83293 0x0c11032f 0xc0fb000 + 86831 0x0c10f55d 0xc0fb000 + 83293 0x0c11032f 0xc0fb000 + 86831 0x0c10f55d 0xc0fb000 + 83293 0x0c11032f 0xc0fb000 + 86831 0x0c10f55d 0xc0fb000 + 83293 0x0c11032f 0xc0fb000 + 86831 0x0c10f55d 0xc0fb000 + 83293
    55 patchclient.dylib 56 patchclient.dylib 57 patchclient.dylib 58 patchclient.dylib 59 patchclient.dylib 60 patchclient.dylib 61 patchclient.dylib 62 patchclient.dylib 63 patchclient.dylib 64 patchclient.dylib 65 patchclient.dylib 66 patchclient.dylib 67 patchclient.dylib 68 patchclient.dylib 69 patchclient.dylib 70 patchclient.dylib 71 patchclient.dylib 72 patchclient.dylib 73 patchclient.dylib 74 patchclient.dylib 75 patchclient.dylib 76 patchclient.dylib 77 patchclient.dylib 78 patchclient.dylib 79 patchclient.dylib 80 patchclient.dylib 81 patchclient.dylib 82 patchclient.dylib 83 patchclient.dylib 84 patchclient.dylib 85 patchclient.dylib 86 patchclient.dylib 87 patchclient.dylib 88 patchclient.dylib 89 patchclient.dylib 90 patchclient.dylib 91 patchclient.dylib 92 patchclient.dylib 93 patchclient.dylib 94 patchclient.dylib 95 patchclient.dylib 96 patchclient.dylib 97 patchclient.dylib 98 patchclient.dylib 99 patchclient.dylib 100 patchclient.dylib 101 patchclient.dylib 102 patchclient.dylib 103 patchclient.dylib 104 patchclient.dylib 105 patchclient.dylib 106 patchclient.dylib 107 patchclient.dylib 108 patchclient.dylib
    0x0c11032f 0xc0fb000 + 86831 0x0c10f55d 0xc0fb000 + 83293 0x0c11032f 0xc0fb000 + 86831 0x0c10f55d 0xc0fb000 + 83293 0x0c11032f 0xc0fb000 + 86831 0x0c10f55d 0xc0fb000 + 83293 0x0c11032f 0xc0fb000 + 86831 0x0c10f55d 0xc0fb000 + 83293 0x0c11032f 0xc0fb000 + 86831 0x0c10f55d 0xc0fb000 + 83293 0x0c11032f 0xc0fb000 + 86831 0x0c10f55d 0xc0fb000 + 83293 0x0c11032f 0xc0fb000 + 86831 0x0c10f55d 0xc0fb000 + 83293 0x0c11032f 0xc0fb000 + 86831 0x0c10f55d 0xc0fb000 + 83293 0x0c11032f 0xc0fb000 + 86831 0x0c10f55d 0xc0fb000 + 83293 0x0c11032f 0xc0fb000 + 86831 0x0c10f55d 0xc0fb000 + 83293 0x0c11032f 0xc0fb000 + 86831 0x0c10f55d 0xc0fb000 + 83293 0x0c11032f 0xc0fb000 + 86831 0x0c10f55d 0xc0fb000 + 83293 0x0c11032f 0xc0fb000 + 86831 0x0c10f55d 0xc0fb000 + 83293 0x0c11032f 0xc0fb000 + 86831 0x0c10f55d 0xc0fb000 + 83293 0x0c11032f 0xc0fb000 + 86831 0x0c10f55d 0xc0fb000 + 83293 0x0c11032f 0xc0fb000 + 86831 0x0c10f55d 0xc0fb000 + 83293 0x0c11032f 0xc0fb000 + 86831 0x0c10f55d 0xc0fb000 + 83293 0x0c11032f 0xc0fb000 + 86831 0x0c10f55d 0xc0fb000 + 83293 0x0c11032f 0xc0fb000 + 86831 0x0c10f55d 0xc0fb000 + 83293 0x0c11032f 0xc0fb000 + 86831 0x0c10f55d 0xc0fb000 + 83293 0x0c11032f 0xc0fb000 + 86831 0x0c10f55d 0xc0fb000 + 83293 0x0c11032f 0xc0fb000 + 86831 0x0c10f55d 0xc0fb000 + 83293 0x0c11032f 0xc0fb000 + 86831 0x0c10f55d 0xc0fb000 + 83293 0x0c11032f 0xc0fb000 + 86831 0x0c10f55d 0xc0fb000 + 83293 0x0c11032f 0xc0fb000 + 86831 0x0c10f55d 0xc0fb000 + 83293 0x0c11032f 0xc0fb000 + 86831 0x0c10e34b 0xc0fb000 + 78667 0x0c10821c 0xc0fb000 + 53788 0x0c14e5f3 0xc0fb000 + 341491
    109 libsystem_c.dylib 0x9117e5b7 _pthread_start + 344 110 libsystem_c.dylib 0x91168d4e thread_start + 34
    Thread 14 crashed with X86 Thread State (32-bit):
    eax: 0xb028b638 ebx: 0x00000066 ecx: 0x00000003 edx: 0x00000003 edi: 0x0000003c esi: 0x911f306a ebp: 0xb028b0c8 esp: 0xb028afa0
    ss: 0x00000023 efl: 0x00010286 eip: 0x911b783c cs: 0x0000001b
    ds: 0x00000023 es: 0x00000023 fs: 0x00000023 gs: 0x0000000f cr2: 0xb028af9c
    Logical CPU: 2
    Binary Images:
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    External Modification Summary:
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    Calls made by all processes on this machine: task_for_pid: 880
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    Model: iMac13,1, BootROM IM131.010A.B05, 4 processors, Intel Core i5, 2.7 GHz, 8 GB, SMC 2.9f8 Graphics: NVIDIA GeForce GT 640M, NVIDIA GeForce GT 640M, PCIe, 512 MB
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  9. #9
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    Default

    Any progress james? I'm still working to no avail. I'm thinking it's a security setting somewhere that I can't find. I've taken the Firewall down and allowed applications to be downloaded from anywhere, but still getting the Launcher error. And I wants to play...

  10. #10
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    Hmm. That particular trace says that you are running the application off the root of a volume named "VOLUME" of all things.

    If you haven't tried yet, copy the app to the /Applications folder and launch it from there.

    The thread that crashed looks like it has a corrupted stack. It says that it is trying to fork a new process during a UNIX select() call which seems a bit off the wall. Just making up a story here, but the gibberish in the trace suggests that the patch client is trying to open a socket and dies doing so. It's a good story, but given the state of the stack it's probably way off base.

    Your best bet at the moment is to run from the app folder.

    One other thought: someone in another thread discovered that certain anti-virus software prevented them from playing. Do you have anything like that running?
    Last edited by Katie_Seaglen; 07-29-2013 at 09:36 PM.

  11. #11
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    Thanks for the reply, Katie. I don't have any anti-virus software running, but I know Gatekeeper is somewhere lurking in the background so that may be causing the problem?

    I gave up after hours of trying and am now downloading again to see if that fixes things. I did move it to the Applications folder but also got an error when I did that and my Launcher disappeared from that Folder. Strangeness. It took a while to move to the folder (10 minutes or so), so I know that it did it but the vanishing act has me stumped.

    After this second download (give me a few hours--sigh) I'll try again and will post if it works this time. Maybe the first download was buggy? I'll be sure to pull it into the App folder before I launch.

    I'll report back later. I was hoping to avoid partitioning and downloading in Windows but that's always an option I guess.

  12. #12
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    Talking Fixed mine

    And we're off...

    I deleted and re-downloaded, moved Launcher into my Applications folder, and no error message. Looks like it's loading just fine now.

    Thanks for the help, Katie!

  13. #13
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    Quote Originally Posted by chazazz View Post
    And we're off...

    I deleted and re-downloaded, moved Launcher into my Applications folder, and no error message. Looks like it's loading just fine now.

    Thanks for the help, Katie!
    Did you move the whole DMV file to apps before first launch or did you launch and then move the ddo launcher to apps? Either way I will try when I get home from work today.

    Also how did you get the code section to work?

  14. #14
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    It's a dmg file, not dmv. The dmg will show up in your downloads folder after downloading. Double click it and a new volume will mount and a window containing one file will appear. Drag the file "Dungeons and Dragons Online" from that volume to your /Applications folder. You can unmount the volume, and throw away the dmg after you have done this.

    To use the code tag remove the spaces from the following:

    [ code ]
    this would be code if I took the spaces out of the tags
    [ / code ]

  15. #15
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    I had a closer look at that crashing thread. It's not trying to fork a new process. Turbine is using TrollTech's Qt cross-platform layer, (which is owned by Nokia now I think). QThread::exec() is attempting to run the thread work loop during a select call which is itself probably trying to determine if bytes are available on a socket to, most likely, the patch server.

    I suspect that your app did not crash because it was corrupt. It probably crashed due to a connectivity failure of some kind. Anyway, I am glad you got it working chazazz, even if you had to reinstall it. Hopefully it will start working for the others as well.

  16. #16
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    Default Success!

    I am in! Thank you so much for all of your help Katie. I owe you one. If you are ever in northern jersey/NYC I owe you a drink!

  17. #17
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    Quote Originally Posted by jameslynch31 View Post
    I am in! Thank you so much for all of your help Katie. I owe you one. If you are ever in northern jersey/NYC I owe you a drink!
    Was just in NYC! Glad you got it working.

  18. #18
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    Default \Volumes

    So frustrating. I'm having the exact same problem, with continual launcher crashes and nearly zero support/help/acknowledgement from Turbine.

    Sigh, thank goodness for Katie.

    Sending you large devil scales.

    I still need to understand the process of moving the dmg file to the app volume.

    Wish me luck

  19. #19
    Community Member bcgone's Avatar
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    Quote Originally Posted by Katie_Seaglen View Post
    Was just in NYC! Glad you got it working.
    Quote Originally Posted by Katie_Seaglen View Post
    It's a dmg file, not dmv. The dmg will show up in your downloads folder after downloading. Double click it and a new volume will mount and a window containing one file will appear. Drag the file "Dungeons and Dragons Online" from that volume to your /Applications folder. You can unmount the volume, and throw away the dmg after you have done this.

    To use the code tag remove the spaces from the following:

    [ code ]
    this would be code if I took the spaces out of the tags
    [ / code ]
    Katie,

    I don't fully understand the process you are describing. Are the code tags mandatory? Or are you just making a suggestion? Thank you.


    Update - Game is finally updating. I have to say I'm dismayed that there is no warning, advice nothing aside from conscientious gamers regarding the roadblocks to loading and running this game client. I can't fathom that Turbine would not at least piece these fixes into a small sticky so new Mac players could quickly resolve them without all the issues.

    Thanks again Katie et al.
    Last edited by bcgone; 08-28-2013 at 06:04 PM. Reason: posted resolution

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