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  1. #1
    Community Member
    Join Date
    May 2012
    Posts
    1

    Question Character transfer tool error

    Hey folks,

    I'm trying to get set up for the Shadowfell beta but the beta character copy tool keeps giving me the error message, "Error retrieving your player information."

    My google-fu is failing me on this one, so I come to you. Does anyone know how to fix this problem?

    Thanks.
    Last edited by rnetusil; 07-12-2013 at 08:46 AM.

  2. #2
    Community Member
    Join Date
    Jan 2012
    Posts
    4,643

    Default

    I could be wrong, but you may need the Lam server to be up for that to work.
    http://myaccount.turbine.com

    Je ne suis pas
    DDO Alpha Tester

  3. #3
    Community Member Teh_Troll's Avatar
    Join Date
    Apr 2013
    Location
    Under the bridge
    Posts
    5,874

    Default

    Quote Originally Posted by Tscheuss View Post
    I could be wrong, but you may need the Lam server to be up for that to work.
    Just copied 6 characters over . . . looks like it's working.

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