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Thread: Missing Owlbear

  1. #1
    Community Member robinrochester's Avatar
    Join Date
    Mar 2006

    Default Missing Owlbear

    So I never got my Owlbear from the preorder. I have everything else, afaik. I was hoping he would come out of hibernation and show up magically, but no dice so far. Where do I go from here, is it an in game ticket? That doesn't seem right.

    edit: I do not have hireling folders. I checked that already.

    Thanks all
    Last edited by robinrochester; 07-08-2013 at 12:27 PM.
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  2. #2
    Customer Service Representative Carpe_Noctem's Avatar
    Join Date
    Feb 2011


    The Owlbear Creature companion comes with a Collector's Edition pre-purchase. The Owlbear Hireling comes with the Legendary Upgrade of the pre-purchase. These details can be found here.

    If you are missing an Owlbear that should have been granted to your account, contact Account Support using the information in my signature. They will take a further look for you.
    DDO Support Page & Knowledge Base
    To request support from a Customer Service Agent, simply click on "Submit a Ticket"
    English Account/Store Support is available from 12:00 pm to 7:00 pm, Monday through Friday (GMT -5). 855-WBGAMES (855-924-2637)

    Contact us on Twitter @DDOSupport

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