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  1. #1
    Brand / Commerce Manager Tolero's Avatar
    Join Date
    Sep 2007
    Posts
    6,517

    Default DDO Store Issues Resolved, Last Updated 11:38 AM Eastern (-4 GMT) Tuesday July 2nd

    UPDATE: We have resolved the issue and Turbine Point bundles are once more able to be purchased. Thanks for your patience and we'll see you in game!

    We are aware of an issue that may prevent players from purchasing Turbine Point bundles, and we are currently working to resolve it. Thanks for your patience!
    Last edited by Tolero; 07-02-2013 at 10:39 AM.

  2. #2
    Community Member enochiancub's Avatar
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    Dec 2008
    Location
    Copenhagen, Denmark
    Posts
    1,116

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    Phew!

    Thank you. I thought I was going mad.

    Main: 18 Artificer, Thelanis

  3. #3
    Community Member
    Join Date
    Sep 2009
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    5

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    well it might have been resolved for some but as for me i still cant pay with either my credit card nor my paypal.. it tells me that there have been an error each time and that i should wait a few minutes before trying again

  4. #4
    Community Member
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    May 2011
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    1,180

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    Quote Originally Posted by cjtester View Post
    well it might have been resolved for some but as for me i still cant pay with either my credit card nor my paypal.. it tells me that there have been an error each time and that i should wait a few minutes before trying again

    did you reconfirm your credit card/paypal in https://myaccount.turbine.com ? I believe that was a necessary step after the forum upgrade in order to use the store.

  5. #5
    Community Member Ghwyn's Avatar
    Join Date
    Dec 2010
    Location
    Dallas, Tx
    Posts
    114

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    I tried to update my info, and I too am getting an error message and the phone for account management is not accepting calls.
    Gwhyn Saige - heroic and epic completionist, loving the EK build
    https://www.ddo.com/forums/showthrea...elee-wizard-EK

  6. #6
    Community Member
    Join Date
    Sep 2009
    Posts
    5

    Default

    yea updated and all and still bugged out.. have been able to subscribe to VIP on the card but apparently i cant get points using the ingame store.

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