I'm not sure what i have done wrong.
I had created a ticket because there was a player who exploited and clearly said everything in the ticket that she/he did.
Later on, i was logged off and went back on and i found out that someone logged into my account and stole all of my pp.
1 hour later, my account got suspended permanently and email arrived saying that i broke "Code of conduct".
I'm not sure what i have done wrong, i never broke anything or said any swear,racist or any comments which could offend a player.