Results 1 to 11 of 11
  1. #1
    Brand / Commerce Manager Tolero's Avatar
    Join Date
    Sep 2007
    Posts
    6,517

    Default Connectivity Issues, Last Updated 2:50 PM Eastern (-4 GMT)

    Update: MyAccount and sign up have been restored. Work continues to clean up any lingering connectivity issues.

    We are currently investigating connectivity issues. At this time the game worlds are up, but some players are experiencing an error when they attempt to login. We are working to resolve this as quickly as possible. Thanks for your patience!
    Last edited by Tolero; 06-06-2013 at 01:54 PM.

  2. #2
    2014 DDO Players Council Flavilandile's Avatar
    Join Date
    Aug 2010
    Location
    France
    Posts
    3,646

    Default

    also happening when you try to log onto the forums.
    On G-Land : Flavilandile, Blacklock, Yaelle, Millishande, Larilandile, Gildalinde, Tenalafel, and many other...

  3. #3
    Community Member
    Join Date
    May 2013
    Posts
    13

    Default

    Quote Originally Posted by Flavilandile View Post
    also happening when you try to log onto the forums.
    Oh my god!!! I hope they fix this issue as soon as possible!!!

  4. #4
    Community Member
    Join Date
    May 2013
    Posts
    13

    Default

    Quote Originally Posted by Flavilandile View Post
    also happening when you try to log onto the forums.
    Oh my god!!! I hope they fix this issue as soon as possible!!!

  5. #5
    Community Member
    Join Date
    May 2013
    Posts
    4

    Default

    Quote Originally Posted by Tolero View Post
    Update: MyAccount and sign up have been restored. Work continues to clean up any lingering connectivity issues.

    We are currently investigating connectivity issues. At this time the game worlds are up, but some players are experiencing an error when they attempt to login. We are working to resolve this as quickly as possible. Thanks for your patience!
    Just as every week i can´t yet log in

  6. #6
    Community Member
    Join Date
    Sep 2009
    Posts
    402

    Default

    Well lag just party wiped us... 15 minutes of running in one place as the mobs move 1 step every 30 seconds... and very very slowly bring about our DOOOOMMMMM

  7. #7
    Community Member
    Join Date
    May 2013
    Posts
    22

    Default

    Quote Originally Posted by Tolero View Post
    Update: MyAccount and sign up have been restored. Work continues to clean up any lingering connectivity issues.

    We are currently investigating connectivity issues. At this time the game worlds are up, but some players are experiencing an error when they attempt to login. We are working to resolve this as quickly as possible. Thanks for your patience!
    My game dies at the launcher when the message "opening main form" comes up top. It's been working fine for months and this just started happening yesterday. I can't play at all.

  8. #8
    Community Member
    Join Date
    Oct 2010
    Location
    Middlewich, Cheshire, UK
    Posts
    6

    Default VIP account down graded without warning today 09/06/2013

    Is this issue affecting Turbine Accounts & subscriptions? As my VIP account has been down graded to a standard account today 09/06/2013 & my payment details removed.? I have raised a ticket to support.
    I pay yearly & am not due to renew until the 13/06/2013

    My VIP account was working correctly yesterday 08/06/2013

    Is anyone else having these issues?

  9. #9
    Community Member
    Join Date
    Oct 2010
    Location
    Middlewich, Cheshire, UK
    Posts
    6

    Default

    Quote Originally Posted by Solane12 View Post
    Is this issue affecting Turbine Accounts & subscriptions? As my VIP account has been down graded to a standard account today 09/06/2013 & my payment details removed.? I have raised a ticket to support.
    I pay yearly & am not due to renew until the 13/06/2013

    My VIP account was working correctly yesterday 08/06/2013

    Is anyone else having these issues?
    I have spoken to support & they have restored my VIP account & credited me with the remaining days of my subscription. However all my payment details have been wiped & I will need to set-up a new subscription & payment details.

    If you need to call from the UK use 001 855 924 2637. The support number is wrong on twitter as they have a 9 instead of a 6 showing 2937. I also mentioned this to support.

  10. #10
    Community Member Rubix's Avatar
    Join Date
    Aug 2007
    Posts
    211

    Default

    Is this issue still on going? I am having issues connecting to the worlds today for the first time. Does the game update check and password/username bit ok, but then just sits and loks for the servers. Restarted PC. Cleared cache from the c:\[user]\AppData\Turbine folder. Checked my VIP status on myaccount.turbine.com Everytinng says I should be connecting, but nothing.

    Edit: Re-did all of above and left it sitting there for about 45 minutes before it connected.
    Last edited by Rubix; 06-11-2013 at 04:36 AM.

  11. #11
    Community Member
    Join Date
    Aug 2006
    Posts
    2

    Default

    Quote Originally Posted by Tolero View Post
    Update: MyAccount and sign up have been restored. Work continues to clean up any lingering connectivity issues.

    We are currently investigating connectivity issues. At this time the game worlds are up, but some players are experiencing an error when they attempt to login. We are working to resolve this as quickly as possible. Thanks for your patience!
    game update progress ..status..connecting...waiting ...been waiting for 9 hours now...same yesterday.tried full reinstall of client.manually installed microsoft visual etc...still nothing...not happy.will tyry one last time to reinstall main game package..then am stumped...

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  

This form's session has expired. You need to reload the page.

Reload