Quote Originally Posted by Tolero
Reminder Regarding Quest Tickets
We are currently experiencing heavier than normal ticket volume to our support team. Much of this traffic increase is being driven by duplicate party tickets. As a reminder, when submitting a ticket, it is only necessary to submit one ticket per party. Subsequent tickets from other party members will not result in expedited service, and will be closed as duplicates of the first ticket from the party. Thanks for your patience!
About this... is it possible to clarify why the increase would be driven by this effect? I mean, playing devil's advocate here: surely the underlying reason for an sharp increase in ticket numbers is an increase in problems?

I'm going to assume you mean: "Please ensure you submit only one ticket per party, in order to help us deal with the increase in tickets"

In which case, "sure thing".