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  1. #1
    Community Member
    Join Date
    Jun 2013
    Posts
    4

    Angry Anyone in Tech support or any others players having this problem

    I can not log into my Bladeforge it tries to load like it is going into the game than I get the message (Your character is still being saved) . I do not think that it should be taking a week to save my character. I have contacted Tech support and I have still not even got a rely or e-mail letting me know that this problem is being worked on. I have played this game from the start and it is starting to look like it is all down hill from here. Someone prove me wrong.

    To many alts to list

  2. #2
    Community Member
    Join Date
    Feb 2010
    Location
    Old world
    Posts
    119

    Default

    if you sended a ticket, it can take some time, depends on how many tickets they have on board.
    from my personal experience, i sended 2 tickets, on one i recieved answer in 2 days, on other after 3 weeks (it was during some huge problem so they had tons of work and tickets)
    if you are american, call, it should be fixed then in minutes.
    with tickets its like this https://encrypted-tbn0.gstatic.com/i...a10DWdc9LI7zBw and your is one of them, unfortunately

  3. #3
    Community Member Grosbeak07's Avatar
    Join Date
    Oct 2007
    Location
    Thelanis
    Posts
    7,590

    Default

    Quote Originally Posted by Chrwat27 View Post
    I can not log into my Bladeforge it tries to load like it is going into the game than I get the message (Your character is still being saved) . I do not think that it should be taking a week to save my character. I have contacted Tech support and I have still not even got a rely or e-mail letting me know that this problem is being worked on. I have played this game from the start and it is starting to look like it is all down hill from here. Someone prove me wrong.

    To many alts to list
    I've had this happen to some of my characters in the past, it took awhile for it to get cleared up, even with tickets. What ended up "fixing" it for me was when there was a server crash and it cleared whatever was giving that message.

    If you can a phone call would likely be your best bet if you want to play that character soon, otherwise it may take awhile.
    Magical Rings are well... magical. - Gandalf

  4. #4
    Community Member moomooprincess's Avatar
    Join Date
    Mar 2008
    Posts
    3,027

    Default Dumb question, did you purchase the expansion?

    Sorry, but I had to ask. I have not tried, but from what others have posted you can make a bladeforged you just can't play a bladeforged without actually purchasing the expansion.

    I have purchased the expansion, I have created several bladeforged on all servers, I have logged into them and out of them. I do not have a problem with any of them.
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